ITunes setup won't launch on windows 8

I finally got to download iTunes on my new Gateway laptop with Windows 8, but when I open the setup wizard (or try to) it tells me I have to find a version that runs for my PC. This is really mgetting me frustrated so can someone please help me out?

This worked for me although i'm not sure if it will work for you. Go to task manager (right click on the taskbar then click "Task Manager") and find all processes related to iTunes or just Apple software in general. Hit "End Task" to each of them then open them up again using whatever shortcuts you have set up. If this doesn't work, then I don't know what to tell you.

Similar Messages

ITunes setup won't launch

Can anyone help? I keep clicking on the setup fro iTunes 7, but it won't go at all. Any help is greatly appreciated

mine is doing the same exact thing and i can't figure it out. if u find out anything then please share the information.
thanks

Itunes upgraded but won't launch with Windows 7

Hi
I upgraded to the most recent version of iTunes 2 days ago (5 April 2010) and now iTunes simply won't launch at all. I have tried some of the remedies in the posts and have even tried a complete reinstall but iTunes still will ot launch.
Does anyone have any suggestions? Thanks in advance

I had the same problem: after updating to iTunes 9.1 (no errors) I just couldn't launch it. In Task Manager I saw that the iTunes process was running but it never really opened.
After nights of frustration of scanning the net for solutions I finally managed to get iTunes to run again.
1) Firstly I deleted the new iTunes 9.1 and all programmes associated with it according to the directions given here: http://support.apple.com/kb/ht1923
It also mentions you should remove the Bonjour service but I could never make that work (no privileges or something like that).
2) After that I reinstalled a previous version of iTunes. In this case 9.0.3.15. I got the download here: http://www.oldapps.com/itunes.php
3) Then I disabled the Bonjour service with the MSCONFIG method mentioned at http://support.apple.com/kb/HT2292?viewlocale=en_US
There they state that you should check which service clashes with Windows by trying to disable one service at a time. I found out pretty quickly that it was just the Bonjour service that caused the problems. All other services could run normally.
After the reboot iTunes finally started up again and I was able to restore my library.
Only thing is that I can not use the Remote App on my iPod Touch. That apparently required the use of Bonjour.
I hope this method helps for some of you!
Cheers,
Bart

ITunes won't launch on Windows 7 after re-boot

I just re-booted my PC and now the iTunes app won't launch. It says iTunes was installed incorrectly but it's been working for YEARS. Before I rebooted, the window popped up to update iTunes but I figured I'd do it after the re-boot. I have over 2000 songs plus movies, etc. in iTunes. And, because it is a PC, there is no Apple Support. Any suggestions?

If all your songs and/or movies are saved on your PC, you shouldn't lose anything if you update or uninstall & reinstall iTunes.
Try to update your iTunes, if you're really worried about losing your songs and/or movies, you can place them on a USB flash drive or External Hard Drive or save them on a Cloud Drive (ei. Google Drive, SkyDrive, etc...)
Message was edited by: keeferaf

HT5654 iTunes auto update downloaded and installed on 28/01/2014. iTunes now won't launch and error message states file MSVCR80.dll is missing. Tried uninstalling and downloading/installing again to no avail. Any clues?

iTunes auto-update dowloaded and installed on 28/01/2014. iTunes now won't launch and error message states file MSVCR80.dll is missing. Tried unistalling and downloading/installing again to no avail. Any clues?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99269)

ITunes won't launch in windows 7 64 bit

itunes used to work fine under Windows 7. Recently it stopped responding. It won't launch. I can see that the processes are running, in Task Manager. But iTunes never opens.
I have tried a dozen ideas from hardware review forums and I have done all that the Apple site suggests here http://support.apple.com/kb/TS1717.
I have uninstalled and reinstalled iTunes 64 bit and Quicktime and removed and re-installed the Apple Application Support.
Nothing so far has changed anything.
Can anyone help me find out why this is happening and how to correct it?

Quicktime does NOT start
Many thanks.
In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Itunes 10.1 won't launch on Windows 7 x64

itunes version 10.1 for Windows 7 64-bit won't launch after install. I tried launching it under a different user. I tried disabling my antivirus software. I tried using the desktop shortcut, Start menu shortcut, and itunes.exe. The Event Viewer does not log any errors or warnings during installation or when trying to launch the app. I have tried uninstalling and reinstalling the app too. When trying to launch the app, no messages are received, absolutely nothing happens. I had the previous version of itunes installed on the same hardware configuration. During installation, no warnings or errors are received. I checked possible conflicts under msconfig.exe, but only a few apps are checked to start at startup.

When trying to launch the app, no messages are received, absolutely nothing happens.
Some questions in the interest of narrowing in on possible culprits with an error-message-free iTunes launch failure.
(1) Does your QuickTime Player launch, or do you get an error message of some kind when you try to launch that?
(2) If your QuickTime seems to be launching fine, try (by way of experiment) disabling the BonJour Service.
In your Start Menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Maximise the window to better see what's going on.)
Right-click the BonJour Service and select "Properties". In the "General" tab, set Start-up type to "Disabled".
Restart the PC, and try launching iTunes again. Does it launch this time?
If iTunes launches with the BonJour Service disabled, by any chance do you have a recent version of IOBit's Advanced SystemCare utility currently installed on the PC? If so, try uninstalling and reinstalling Advanced SystemCare. Can you launch iTunes without having to disable the BonJour Service now?

ITunes won't launch in Windows 8

Recently bought a new laptop which came with Windows 8. I cannot get iTunes 11 to launch in Windows 8. Whenever I launch it, I simply get a completely white screen and Windows Task Manager reports it as "Not Responding." I have attempted to "Repair" the installation, uninstalled, and reinstalled iTunes multiple times (I've also tried running Apple Software Update as well).
On a somewhat related note, Quicktime won't launch either. I can double-click the icon on the desktop as much as I want, but the program simply won't launch, at all. Windows Task Manager doesn't even display it as an active process.

If you are still having this problem, Sony Singh posted this fix in another conversation, and it worked! I have the same Windows 8.1 and iTunes version you have and had the same problem. This totally fixed it.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Simple, huh? Just reboot after youo copy and paste the above file.

Itunes 10.5 won't launch using windows xp

Itunes 10.5 won't launch. I'm using Windows XP Pro. I've uninstalled and reinstalled and conifrmed I have vbscript running. Please advise...

If you have any parental control software either stand alone or installes as a module in your security software, then uninstall the parental control and reboot. It worked immediately for me after working on it for 2 days.

ITunes 12.1.1.4 won't launch on Windows 8.1 64 bit

I have a Dell laptop running Windows 8.1 64 bit. I recently let iTunes update to 12.1.1.4. Ever since I updated, iTunes will not start. When I go to the Windows Application Log, I find the following error:
Log Name:      Application
Source:        Application Error
Date:          2/25/2015 10:07:50 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      COMPUTER_NAME
Description:
Faulting application name: iTunes.exe, version: 12.1.1.4, time stamp: 0x54de1991
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xc000041d
Fault offset: 0x0000000000008b9c
Faulting process id: 0x9c0
Faulting application start time: 0x01d051153175cf74
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 71bf9801-bd08-11e4-8315-c4d987f53cd1
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-02-25T16:07:50.000000000Z" />
    <EventRecordID>130544</EventRecordID>
    <Channel>Application</Channel>
    <Computer>COMPUTER_NAME</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>12.1.1.4</Data>
    <Data>54de1991</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17415</Data>
    <Data>54505737</Data>
    <Data>c000041d</Data>
    <Data>0000000000008b9c</Data>
    <Data>9c0</Data>
    <Data>01d051153175cf74</Data>
    <Data>C:\Program Files\iTunes\iTunes.exe</Data>
    <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
    <Data>71bf9801-bd08-11e4-8315-c4d987f53cd1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>
I have followed the directions for a complete removal and reinstallation of iTunes. Upon completion of the reinstallation the app will launch, but then after I reboot, the same error occurs. I have tried running in Windows 8 and Windows 7 compatibility mode, as well as Run As Administrator.
What else should I do?

If Jason's post hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

ITunes 12.1 won't launch on Windows 7 64-bit

Upgraded on 31/1, on Windows 7 Professional 64-bit, fully patched. GPU is Radeon R9 290X, now that that matters.
I'll list below everythin I've tried without success, any other suggestions gratefully received.
Uninstall auto-updated (from 12.0.1) version and reinstall via Apple Software Update
Uninstall and reinstall from manual download
Uninstall and install version for weak GPUs
Uninstall, move iTunes Library file out of the way, install again.
Run iTunes
as Administrator
as compatible with
Windows 7 (SP0)
Windows Vista SP2
Windows Vista SP1
Windows Vista (SP0)
Windows Application Verifier (X64) gives:
<?xml version="1.0" encoding="UTF-8"?>
-<avrf:logfile xmlns:avrf="Application Verifier">
-<avrf:logSession Version="2" PID="6444" TimeStarted="2015-02-02 : 20:42:16">
-<avrf:logEntry Severity="Information" StopCode="0x2200" LayerName="HighVersionLie" Time="2015-02-02 : 20:42:16">
<avrf:message>Called the GetVersionEx API.</avrf:message>
<avrf:formatmessage>Returned 8.3 build number: 8601.</avrf:formatmessage>
<avrf:parameter1>0 - N/A</avrf:parameter1>
<avrf:parameter2>0 - N/A</avrf:parameter2>
<avrf:parameter3>0 - N/A</avrf:parameter3>
<avrf:parameter4>0 - N/A</avrf:parameter4>
</avrf:logEntry>
-<avrf:logEntry Severity="Information" StopCode="0x2204" LayerName="HighVersionLie" Time="2015-02-02 : 20:42:16">
<avrf:message>Called the GetVersion API.</avrf:message>
<avrf:formatmessage>Returned 8.3 build number: 8601.</avrf:formatmessage>
<avrf:parameter1>0 - N/A</avrf:parameter1>
<avrf:parameter2>0 - N/A</avrf:parameter2>
<avrf:parameter3>0 - N/A</avrf:parameter3>
<avrf:parameter4>0 - N/A</avrf:parameter4>
</avrf:logEntry>
-<avrf:logEntry Severity="Information" StopCode="0x2202" LayerName="HighVersionLie" Time="2015-02-02 : 20:42:19">
<avrf:message>Called the GetVersionEx API.</avrf:message>
<avrf:formatmessage>Returned 8.3 build number: 8601, service pack: 0.0, suite mask: 0x00000000, product type: (null).</avrf:formatmessage>
<avrf:parameter1>0 - N/A</avrf:parameter1>
<avrf:parameter2>0 - N/A</avrf:parameter2>
<avrf:parameter3>0 - N/A</avrf:parameter3>
<avrf:parameter4>0 - N/A</avrf:parameter4>
</avrf:logEntry>
-<avrf:logEntry Severity="Error" StopCode="0x13" LayerName="Heaps" Time="2015-02-02 : 20:42:21">
<avrf:message>First chance access violation for current stack trace.</avrf:message>
<avrf:parameter1>4876f000 - Invalid address causing the exception.</avrf:parameter1>
<avrf:parameter2>687691b7 - Code address executing the invalid access.</avrf:parameter2>
<avrf:parameter3>189c30 - Exception record.</avrf:parameter3>
<avrf:parameter4>189740 - Context record.</avrf:parameter4>
-<avrf:stackTrace>
<avrf:trace>vrfcore!VerifierDisableVerifier+948 ( @ 0)</avrf:trace>
<avrf:trace>ntdll!RtlApplicationVerifierStop+d3 ( @ 0)</avrf:trace>
<avrf:trace>vfbasics!+7fedbff62d9 ( @ 0)</avrf:trace>
<avrf:trace>vfbasics!+7fedbff8246 ( @ 0)</avrf:trace>
<avrf:trace>vfbasics!+7fedbff787e ( @ 0)</avrf:trace>
<avrf:trace>ntdll!vsprintf_s+137 ( @ 0)</avrf:trace>
<avrf:trace>ntdll!RtlUnwindEx+852 ( @ 0)</avrf:trace>
<avrf:trace>ntdll!KiUserExceptionDispatcher+2e ( @ 0)</avrf:trace>
<avrf:trace>MSVCR90!wcspbrk+3 ( @ 0)</avrf:trace>
</avrf:stackTrace>
</avrf:logEntry>
</avrf:logSession>
</avrf:logfile>

turingtest2 wrote:
anotherID wrote:
This specific PC has been happy with every version of iTunes since 8.2, and everything's fine when I downgrade back to 12.0.1 ...
Well that at least is a reasonable workaround. There are no major differences between the two versions other than going full 64-bit and tidying up Get Info a bit.
tt2
It was, for a day. Then I needed to spend an evening trying to fix it
But ... I think I have it working. Via the less than reasonable method of uninstalling all Apple software from the PC (again) then nuking directories from orbit before reinstalling.
For anyone following/finding this thread, I did so being sure to follow the order at Troubleshooting issues with iTunes for Windows updates and uninstalling "Apple Application Support (64-bit)" before "Apple Application Support (32-bit)" then uninstalling QuickTime (again) for good measure.
I then deleted the following directories:
C:\Program Files\Common Files\Apple
C:\Program Files\iTunes
C:\Program Files (x86)\Common Files\Apple
C:\ProgramData\Apple
C:\ProgramData\Apple Computer
C:\Users\<USERNAME>\AppData\Local\Apple
C:\Users\<USERNAME>\AppData\Roaming\Apple Computer
E:\Users\<USERNAME>\AppData\Local\Apple
E:\Users\<USERNAME>\AppData\Local\Apple Computer
E:\Users\<USERNAME>\AppData\Roaming\Apple Computer
and now it seems okay.
I've not yet reinstalled iCloud Control Panel or QuickTime, though. And I'm fairly annoyed with Apple for lack of quality here, this is a point upgrade for goodness sake, and it's not like they couldn't afford QA.
Thanks for the help, tt2.

ITunes won't launch on Windows 7.

iTunes no longer starts on my Windows 7 box.
It will start in "safe" mode, ie if I cntrl-shift click on iTunes, it will start.
Quicktime is not installed.
The directory:
C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins\
is empty.
The directory:
C:\Program Files\iTunes\Plug-ins
is non existent.
I've uninstalled iTunes and re-installed iTunes.
iTunes.exe does show up briefly in task manager.
I really don't want to use "safe" mode because it also seems to be running
as administrator.
Any clues?

Fixed it.
Discovered:
http://support.apple.com/kb/TS1717
In my case my iTunes library directory became unreadable by me. No idea
how this happened??

Itunes Store won't launch when in Itunes on Windows 7

Itunes comes up on my computer fine. However when I attempt to go to the Itunes store I get a message that Itunes has stopped working and that Windows is looking for a solution. Itunes then closes.
I'm still getting automatic podcast downloads that I subscribe to. This just starting happening 2 days ago. Have used Itunes with no like issues for over 10 years.

Just found this and it seems to be working for me now.
I found this on another thread and it resolved my issue!
"I had exactly the same issue today with my Windows 8 PC, and I tried the suggestion below provided by another person in this forum - and it works.
Try adding C:\Program Files (x86)\Common Files\Apple\Apple Application Support; to the system variables PATH
iTunes tries to use QTMovieWin.dll and that the file is in the directory
Guide to add a PATH:
Windows 8
Drag the Mouse pointer to the Right bottom corner of the screen
Click on the Search icon and type: Control Panel
Click on -> Control Panel -> System -> Advanced
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Close the window.
Windows 7
Select Computer from the Start menu
Choose System Properties from the context menu
Click Advanced system settings > Advanced tab
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Windows XP
Start -> Control Panel -> System -> Advanced
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Close the window."

Itunes won't launch on windows xp...why?

Itunes is downloaded on my pc, but when i click on the desktop icon nothing happens. I realized that a lot of people are having the same problem, does anyone know how to correct this problem....my ipod nano is useless unless itunes opens.
nano Windows XP

I get the error message "itunes.exe has caused errors in windows. Error log created. Windows will now close." I've tried fixing iTunes using the "repair" option in itunes.exe, uninstalling and reinstalling both QuickTime and iTunes, and am now out of options.
Help, please!

Itunes 12 won't launch, windows 7 64 bit

i had the previous version of itunes, as soon as i updated and opened itunes it opened a pop up box saying 'itunes has stopped working. a problem caused the program to stop working correctly. please close the program'. i have tried almost everything, hopefully,installing, reinstalling, checking for updates, changing user accounts, pening in safe mode, disabling internet,quicktime, removing all softwares relating to apple then reinstalling it, nothing is working, please help me find a solution for this.

You've possibly tried all of this, but just in case there is something that you've missed that I've noted down somewhere...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

ITunes setup won't launch on windows 8

Similar Messages

Maybe you are looking for