ITunes Shopping Cart won't let me delete items.

I have some items in my shopping cart that I need to delete because I've already purchased them. But the problem is that it won't let me delete them and it also says that it is not available in the Canadian Store. If someone knows how to fix this that would be great.

Same problem as well with music videos I added that were originally single purchase items and then the next day became Album Only in my shopping cart (though they really weren't) and now I can't delete them. I've tried several tricks to no avail.
I've called Apple Care twice with no resolution. They keep wanting to send me to iTunes Store support but I don't think the people answering there even know how to use a computer. They refuse to "escalate" the issue even though no one has still provided an answer. All I want is for the iTunes staff to delete my entire shopping cart contents but no.
Obvious something is seriously messed-up with the iTMS database and Apple is covering it up to prevent a huge blow to their Christmas sales. I'm sure the DBAs are working round the clock to fix this with no resolution yet.
In 25 years this is the worst support I've ever had from Apple.

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How do you change the artwork in the new itunes? it won't let me delete it

how do you change the album artwork in the new iTunes? it won't let me delete the old artwork even when I highlight it

The new iTunes 12 Get Info dialog lacks right-click context menus (at least for now) but it still accepts most standard keyboard shortcuts and drag & drop actions.
Delete Artwork
On the artwork tab of Get Into, tap the image in question, use Backspace or Ctrl+X. Delete doesn't work.
Or, tap the image at the top left of Get Info, this time use Backspace or Delete, it is Ctrl+X that doesn't work.
Add Artwork
Select artwork, press Ctrl+C to copy, tap the centre of the Artwork tab, press Ctrl+V to paste.
Or, select artwork, press Ctrl+C to copy, tap the small image area at the top left, press Ctrl+V to paste.
Or, you can drag & drop to, or sometimes from, the same locations.
You can also copy artwork from the Get Info dialog to Windows Explorer with the keyboard shortcuts.
If the source image is on a web page right-click and use Copy Image rather than copy. (With Chrome I get a one pixel wraparound so tend to go for a temporary local copy anyway - not sure whose bug this is, but it isn't new.)
If you have multiple images embedded drag the one you want to be the primary artwork to the leftmost position.
Replace/Remove All Artwork
The top left image box can be used to add or delete art from multiple tracks. In either case all existing artwork in all tracks is replaced/removed.
Old Style Get Info Dialog
Select some items, right-click, hold down shift, then click Get Info from the context menu. (Use alt/option on a Mac)
tt2

ICal keeps sending alarms for past events and won't let me delete items from calendar, I hit delete but the event just keeps multiplying on my calendar?

iCal just started repeatedly sending me alarms a couple of days ago. I thought deleting the event from my calendar would help but it won't let me delete them, they just keep multiplying in my calendar. Help please

Hello again,
Well I seem to have overcome the problem, but not easily, and not by identifying the cause. I don't like that I don't know what caused the trouble. I make no guarantees, but this is what I did (on an iMac with Snow Leopard 10.6.8). Be sure to create backup copies of your files first:
[Note: before you do any of this, you may want to try running Disk Utility program (found in Applications/Utilities/) and run the "Repair Permissions" option. See if that solves anything, but it didn't for me]
a) I exported my iCal as an archive: Menu item, "File/Export/iCal Archive...". This won't likely do you any good, though, as something was wrong with it and I could not re-import it. But try anyhow.
b) After backing them up, I deleted the folders and contents inside the Calendars folder: "Users/<your user name>/Library/Calendars/<subdirectories>". To create a backup, right-click on the Calendar folder and choose "compress Calendars" from the pop-up menu. Then drag the folder contents into the trash.
c) After creating backup copies, delete (drag into the trash) these preferences files found in "Users/<your username>/Library/Preferences" (the slashes delimit the folder names):
Users/<your username>/Library/Preferences/com.apple.iCal.plist
Users/<your username>/Library/Preferences/com.apple.iCal.helper.plist
Users/<your username>/Library/Preferences/ByHost/com.apple.iCal.helper.<some convoluted hex number>.plist
d) Restart your computer;
e) Launch iCal and reimport the individual calendar files you exported earlier.
Hopefully all is well.
Let me emphasize again that you will not likely succeed in reimporting the calendar archive. In the first place it likely contains corrupted data that caused your trouble in the first place. So you will need to import the individual calendars that have been exported. Be very certain to export these individually first.
And if you want to make doubly certain, then copy and paste some of your important and key events into a TextEdit file and save that file in case you don't succeed.
Perhaps you subscribed to some online calendar? If I recall correctly I had imported a calendar when the World Cup Soccer series was happening; I speculate that might have contributed to the issue. I wish I could have found exactly what caused the trouble. It may have been some older, less compatible format that was retained through a series of Mac OS updates.
Good luck.

ITunes 11.1 won't let me delete old podcasts

I know it's been covered in many other posts, but want to make sure Apple hears this.
ITunes 11.1's new podcast section insists on showing me years of old podcasts I've already listened to and want to delete and never see again. This is not a feature. This is a bug. You are making my life less happy. Change it right now.
Brian L.

Oh how I agree. Most agrivating thing in the world. Must be an employee getting even with apple. Don't see how anyone who uses this program could have let it slip through. Doesn't anyone at apple actually buy and iphone? Sort of like when Ford president looked out the window and he only saw toyoto cars in the employee parking lot. Simply can't believe this.
Otherwise one other small complaint. The backgrounds are too white and hurt my eyes. How about a softer text background color please.

Itunes won't let me delete items on my Ipod Touch

I am trying to delete songs on my newly purchased Ipod Touch, and Itunes instructions say to:
Connect your iPod to your computer.
When the iPod icon appears in iTunes, select it.
If the disclosure triangle to the left of your iPod is closed, click it so that you can see the iPod contents.
Select the item you want to delete and press the Delete key.
However when I click the disclosure triangle the contents of my Ipod are grayed out in Itunes, and I cannot delete or otherwise manipulate the contents. How can I get Itunes to allow me to manipulate items on my Ipod Touch?
Also I have some songs thats were imported from Windows Media Player that had Album artwork. When I tranfered to Itunes the album artwork disappeared and when I press "Get Album Artwork", Itunes can't find the artwork (I've never had this problem with Window Media Player).
I've tried manually dragging and dropping artwork into the blank album covers in Itunes to no avail. How can I add new Cover Art to Itunes, and then tranfer it my Ipod touch?

Hello, and Welcome to Apple Discussions,
for you to be able to add and delete songs, you need to enable "Manually Manage" on your iPod. Click on it as described, on the right check the little box on the bottom of the General tab. Or, if you still want the sync to be automatic, tell iTunes which playlists to sync on the Music tab. I find this to be much more convenient, as any changes in these playlists will automatically reflect on the iPod.
As for the artwork, mark all the songs from one album, right-click -> Get Info and paste the artwork in its field.
Hope this helps.

ITunes 11.1 won't let me delete non-downloaded Podcast episodes from my Queue

This is driving me INSANE!!!
The new iTunes now shows EVERY SINGLE AVAILABLE PODCAST EPISODE even if I don't have it downloaded!
These stupid episodes I don't want, have already listened-to, and don't want to even SEE are poluting my screen with their stupid little cloud icon and it's driving me CRAZY!!!
Please, someone help. Before I drive to California and start pounding on Apple's front door for why they're ruining my life!
Thanks.

Oh how I agree. Most agrivating thing in the world. Must be an employee getting even with apple. Don't see how anyone who uses this program could have let it slip through. Doesn't anyone at apple actually buy and iphone? Sort of like when Ford president looked out the window and he only saw toyoto cars in the employee parking lot. Simply can't believe this.
Otherwise one other small complaint. The backgrounds are too white and hurt my eyes. How about a softer text background color please.

My iTunes Wish List won't let me remove items, how can I (or Apple) fix this?

I have a pretty full iTunes Wish List but when I want to remove a song/album, it says it will later but it never does, this is driving me nuts, I need some assistance without deleting my entire iTunes Library

I'm having exactly the same problem, also with 10.2.2 and OS 10.6.7. I've got about 40 items in the list and I have repeatedly tried to delete about half because the price went up but they won't go away.
Additionally, when I point at any one of the items, instead of a single delete circle (far right of the item), I get two, one larger than the other. Neither seems to make any difference. When I do delete the items, the total in my cart does not decrease and if I click out of wish list and back in, all the items I deleted return.
Sorry that's not help to you, but I hope that Apple notices and does something about this.

I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?

I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?

Try this:
http://support.apple.com/kb/HT2519

I have an I pad 2 and I down loaded pictures from my old laptop onto it the problem is that it has duplicated my photos and won't let me delete them. It's using up a lot of my memory.

I have an I pad 2 and I down loaded photos from my old lap top onto my I pad the problem is that it won't let me delete them as they were duplicated when transferring and are using up a lot of my memory. Don't know how to sort this.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

My iPod won't let me delete certain songs from the device

I'm not sure why, but there are certain songs that I've bought that my iPod won't let me delete. You know when you swipe over the song and red delete button shows up? That just isn't happening for certain songs on my iPod and I can't figure out why. There's probably a simple solution hut I'm not exactly great when it comes to technology so I'd really appreciate it I any one could help me out!

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT1689 I deleted songs on my iPod that are still there and won't let me delete them again

I deleted songs on my iPod that are till there and won't let me delete the agian. What should I do?

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try syncing with iTunes
- Restore from backup

My phone downloaded photos from my computer and won't let me delete them. What can I do to get rid of the photos but not erase everything else?

My phone downloaded photos from my computer and won't let me delete them. How do I rid of the photos without wiping my phone?

Hi the beholder,
If you used your computer to sync the photos to your iPhone, that is how you will remove them as well. Click on the article for complete details. I've highlighted the key information here for you.
Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support
https://support.apple.com/en-us/HT201313
Delete synced photos
In iTunes, locate and click on your device.
Click Photos.
Choose "Selected albums" and deselect the albums or collections you want to delete.
To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Learn how to delete photos and video synced from iTunes when you can't access the originals.
Have a great day!
- Judy

I was on Instagram and I clicked this link that lead me to safari but a box keeps popping up and it won't let me Delete the tab, can someone help me pleased??? I can't even use safari, is there a way to delete it or something???

I Was on Instagram and I clicked a link that lead me to safari and when I got there a box kept coming up and saying a b c d e f g.... And so on. It won't let me delete the tab and I can't even use safari, can someone please help!!!!!??????

Quit Safari completely, clear Safari and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari app icon. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.

I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.

To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID. This deletes the account and your iCloud data from your phone, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.

My cousin wants to get music off my Itunes but it won't let her, I already have 2 Ipods on my account. What does she have to do?

My cousin wants music off my Itunes. It won't let her though, and the music doesn't show in her Library, it shows her brothers music. What does she have to do to get my music.?

If they are running 10.6.1, they have not updated their computer in almost two years and regardless of iTunes, they really should update.
The posted system requirements have been flaky in the past. A few versions of iTunes required 10.4.11 or 10.5.6 or later. Don't kow if it would not work with 10.5.0 through 10.5.5 but the way it was worded, implied it would not but IIRC, it did actually work

ITunes Shopping Cart won't let me delete items.

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