ITunes shows 30G on my ipod but no files are showing up...

I can't see any music on my iPod, but it shows 30G used space on iTunes.. HOw can I delete that used space without seeing any files..
Garrett

I have solved this problem by re-booting the ipod by "restoring" it. I haven't found a way to find the 30G on my ipod.

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I put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes.

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Hi i'm trying to sync my itunes library onto my new ipod but the message it cannot be synced because it cannot be found comes up

Hi i'm trying to sync my itunes library onto my new ipod but the message it cannot be synced because it cannot be found comes up

Try Here > http://support.apple.com/kb/TS1389
Also, See Here...
iTunes: Missing folder or incorrect permissions may prevent authorization

G thi need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the new software for it, what do i do?

i need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the software for it what do i do?

You need to be running Mac OS X 10.5 or newer to get iTunes 10. This OS version won't run on a G3.
Mac OS X 10.5 and 10.6 are available on DVD. Mac OS X 10.6 requires an Intel Mac.
(63519)

Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.

Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.

We'll assume for now, that all the songs and albums in your iTunes Library are correctly labelled (dangerous assumption, by the way!), and that a Compilation album is one with songs by different artists. Unfortunately, the music industry (bless their little cotton socks!) often mark an album by one artist, that has a collection of their songs from old albums, as a compilation! iTunes doesn't think it is!
The missing artists will be those who only appear on Compilation albums. For example, if you have one song by Fleetwood Mac in your Library, and it's on a multi-artist Compilation album, then Fleetwood Mac will not be listed in the Artists menu. But, if you then import a Fleetwood Mac album (or even a Fleetwood Mac single) into your Library, then not only will Fleetwood Mac appear under Artists, but the song by them in the Compilation album will also be listed.
One way to sort this out is to remove the Compilations option from the Main Menu and the Music Menu on your iPod. To do this, go to Settings/Main Menu/Compilations and press the Select (centre) button to turn off the tick. Then repeat this in the Settings/Music Menu/Compilations.
You should now find the missing artists listed in the Artists menu.
By the way, I now routinely check all albums I import from CD into my iTunes Library. Before I start the import procedure, I make sure that Compilation CD is turned on (highlight the album in the import window and right-click/Compilation CD) if it really is a multi-artist CD - and off if it's a single artist CD. Once imported, I manually change the album info to; (highlight album and select ) File/Get Info/Info/Album Artist has "Various Artists" in the box. Make sure it's the Album Artist box, not the Artist box.

HT1926 Started having trouble with iTunes so I uninstalled everything and tried to reinstall but it says ' iTunes cannot run because some of its required files are missing. Please reinstall iTunes.' Well, I've uninstalled and reinstalled 5 times. Now wh

Started having trouble with iTunes so I uninstalled everything and tried to reinstall but it says ' iTunes cannot run because some of its required files are missing. Please reinstall iTunes.' Well, I've uninstalled and reinstalled 5 times. Now what?

I figured it out. A week ago I had downloaded a screensaver from a website I trusted and that's when my problems started. I uninstalled it but that didn't help. So, I reinstalled it then used an uninstall softtware app that cleanns more than the control panel does. Then I used a computer cleaner to be sure everything was wiped clean. And it worked. I downloded iTunes for the 7th time in 2 days and finally it worked! And I lost nothing from my account.
Maybe this info will help others.

I have an older iPod (2005). After years of inactivity I tried to install the cd on my PC. I get the following error message, after several attempts to install: iTunes cannot run because some of its required files are missing. Please re install iTunes.

I have an older iPod (2005). After years of inactivity I tried to install the cd on my PC. I get the following error message, after several attempts to install: iTunes cannot run because some of its required files are missing. Please re install iTunes.

Did you follow the exact instructions in this Apple support document to remove and re-install iTunes and ALL other Apple software on your XP machine?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock

I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?

I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?

See Recover your iTunes library from your iPod or iOS device.
tt2

After installing the latest of iTunes the original files for almost 300 songs cannot be found for syncing to my iPod. The files are songs that were bought from iTunes, and copied into iTunes from CDs.

After installing the latest of iTunes the original files for almost 300 songs cannot be found for syncing to my iPod. The files are songs that were bought from iTunes, and copied into iTunes from CDs.

Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.

TS1717 I tried to open iTunes but a box pops up. In it is written "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." I have done so a number of times but nothing is working. How can I fix this problem?

iTunes will not open because a dialog box pops up with "Itunes cannot run because some of its required files are missing. Please reinstall iTunes.". I have done so a few times to no avail. Any solutions for this problem?

No you will not lose your content reinstalling iTunes.
Do this:
1: Download and run the Registry Cleaner of the free Ccleaner.
http://www.piriform.com/ccleaner/download/standard
2: Next follow this Apple document to un-install iTunes
http://support.apple.com/kb/HT1923
3: Just for good measure, run Ccleaner again
4: Reinstall iTunes.
5: Come back here and click my "Correct answer" button.

ITunes cannot run because some of its required files are missising

Originally posted this on November 30. No help, so I am reposting.
Error code - iTunes cannot run because some of its required files are missing. Please try and reinstall iTunes.
This problem started when program failed to respond. I received a report from MS instructing me to uninstall quicktime. I do not have any further details on that message from MS. My big mistake was following the advise and removing quicktime.
After removing quicktime iTunes would not open. No response to any attempts to open program. I did not check the task manager, processes tab to see what was happening.
Tried to reinstall from disk. Tried to reinstall from web. No change. Read some of the messages on this forum and saw some messages that reinstalling windows might be required. Did not want to go there, but that gave me the idea of trying system restore. I did that and tried again to reinstall iTunes. No luck. More research and I found a message to install quicktime stand alone. Did that. But no help.
I hope I included all the details. It is kind of a long story. Thanks in advance for any help.
Yomontaria

hiya!
Did not want to go there, but that gave me the idea of trying system restore.
ouch. did you system restore "over the top" of the itunes installation date without uninstalling itunes? that's a known cause of that particular "some of its required files" error message. (the system restore strips out a bunch of the fresh itunes installation entries.)
here's a good reference on what System Restore does and doesn't do for you:
(MS) Frequently Asked Questions Regarding System Restore in Windows XP
at this stage, probably the best thing to do would be to uninstall your existing itunes and QT using the complete uninstall instructions given here:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
if you run into troubles on the uninstall, try using the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
once everything has been scraped out, head to Windows Update to make sure you're fully up to date in that regard. (you may have lost a few during the system restore.)
next we'll try a careful "staged" install. download and save the following installers to your hard drive. (we'll run the installations from there rather than online.)
Quicktime 7.0.3 Standalone Installer
iTunes 6.0.1.3 Installer
switch off any antivirus and antispyware applications prior to installs.
run the QuickTime install. reboot. run the iTunes install. reboot.
does iTunes open properly after that?
keep us posted.
love, b

ITunes shows 30G on my ipod but no files are showing up...

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