ITUNES SHOWS ERROR AND NEED TO CLOSE

Hi,
itunes page shows error and need to close everytime I plug in the iphone to my desktop. why?

+"iTunes has encountered a problem and needs to close."+
let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)

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    +"iTunes has encountered a problem and needs to close."+
    let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
    try launching your QuickTime. does it:
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    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)

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  • Excel encountered an error and need to close

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    Miramar
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  • Itunes has encountered an error and needs to close...HELP!

    I am trying to get my son's new ipod nano ready for music, I have downloaded itunes, but it will not open. When I click on the icon, a message that says "itunes has encountered a problem and needs to close" It asks if I want to send an error report. I have uninstalled and reinstalled (twice) I do not have Norton or any other anti-virus, apparantly. I have restarted a couple of times. I have ready MANY threads on similar issues, tried most with no luck. any suggestions, son is bgetting anxious-all he has done is look at his new ipod for 2 days!
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    This error could be caused by a number of things. Try it one more time, and if the error comes up write down what kind of error it is (ie. Symantec, Runtime,). Then do a google search for that. You may be able to find a solution elsewhere.

  • A blast from the past- "encountered an error and needs to close"

    hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
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    installed quicktime
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    installed and reinstalled multiple times from both the c.d. and itunes.com
    Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
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    "information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
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    for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
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    -kevin spanky

    hi july10!
    iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    hmmm. okay, the first thing i check for with one of those is a broken quicktime. does your quicktime currently launch, or does it give you an error message?
    if it gives you an error message, let's first try the following technique. switch off antivirus and antispyware applications prior to the uninstalls and repair installs.
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • Itunes stopped working and needs to close

    for about 2 weeks now, itunes gives an error message that it has stopped working and needs to close when i try to sync my phone. i have updated to the latest versions on my laptop as well as my phone. i have an iphone 4 and my laptop is running windows 7. i have seen many, many similar posts going back a couple of years but have yet to see a solution. apple support is as worthless as ever, spouting off computer nerd solutions to non-computer nerds. can anyone tell me, in plain english, how to fix this? thank you in advance for any help or advice you can provide.

    The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
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  • ITUNES encountering problem and needs to close.....

    I have tried to install Itunes on my son's laptop today, I keep getting message saing it has encountered a problem ande needs to close, we are sorry for the inconvenience!!! I have not been able to open itunes at all. Have tried uninstalling it and reinstalling it a few times with the same result. Just bought him an ipod but he cant use it until itunes works - HELP!!!!!!!!

    I have been working on the same problem for over a month! It has been so frustrating. I've unstalled and installed iTunes a ton of times. I also did the same for Quicktime.
    Per b noir's recommendation in this thread, I tried to see if it was my Quicktime and when I tried to launch the application, it did nothing. That's when I believed it was really Quicktime I was having a problem with.
    I was reading one of b noir's replies to another discussion (Can't install iTunes and Quicktime over old Installation) and (s)he gave a few suggestions that I followed (thank you b noir):
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (my files actually said Quicktime and QuicktimeVR. I left QuickTimeCheck.ocx there)
    This is the step I added:
    7. Then I noticed that under the C:\Windows\system32\ folder, there was another Quicktime folder. I clicked on it and deleted it all. I believe it was an old version of Quicktime.
    8. Went back to apple website and downloaded iTunes again. It asked me if I wanted to repair or uninstall (I think). I picked repair. It reinstalled Quicktime.
    9. I launched Quicktime by itself and it launched!
    10. Then I tried iTunes and it launched also!
    I hope this helps in some way - the steps worked for me, but please don't delete anything that you are not sure about. I know how frustrating it is since I am just a novice user when it comes to stuff like this. I'm happy my iTunes is working for the moment. Hopefully I didn't do more damage elsewhere.
    Diane
      Windows XP  
      Windows XP  

  • Itunes encountered an error and needs to close-HELP!!

    every single time that i open up itunes (or attempt to at least) it says that itunes encountered an error and that it needs to close. this is getting extremely frustrating and the i have tried everything. at this point i'm open to anything and everything, someone just please help me!

    Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime
    (Compiled from the collective wisdom of toonz and Da Gopha)
    If you want to guarantee a successful upgrade and be proactive about minimizing potential install issues, do the following:
    1. Completely Backup your music and iTunes library files.
    2. Virus check / spyware scan your machine.
    3. Completely remove / uninstall the current version of iTunes and QuickTime from your system.....
    3a. - Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    3b. - Do a Stepwise clean uninstallation of iTunes
    3c. - Then download and install the Microsoft Installer Cleanup Utility
    .....And make sure iTunes is really gone.
    4. Delete the contents of your temp folder: C:\Documents and Settings\<username>\Local Settings\Temp
    5. Reboot the PC
    6. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    7. Start with the QuickTime standalone installer run from the PC (not directly from on-line)
    8. Reboot the PC
    9. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    10. First completely download, then run the latest iTunes Installer from your PC
    11. Reboot the PC
    The majority of problems out there on the discussion boards are caused by viruses or other system corruption — sometimes self-inflicted by the user (i.e. - people who turn off necessary Windows services) — or out of date drivers. You may want to consider this if your PC falls into one of these categories.

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