Itunes shows error message when trying to update software

I have updated my laptop and itunes. I have had an issue with my phone connecting to any new wifi as well. I have also reset my phone.

so the error looks like it happens when you try to back up your phone.
try this help link /
iOS: Troubleshooting backup issues in iTunes

Similar Messages

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    unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    Hello chae84swangin,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
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    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
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    Sheila M.

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    Just re-download the updates via Software Update or you can download standalone updaters from support.apple.com/downloads/.
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  • Error message when trying to update software?!

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    Welcome to the Apple Support Communities
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  • Error message when trying to do software update

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    Process: Software Update [19045]
    Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
    Identifier: com.apple.SoftwareUpdate
    Version: ??? (???)
    Build Info: SoftwareUpdate-2560000~4
    Code Type: X86-64 (Native)
    Parent Process: launchd [128]
    Date/Time: 2011-01-13 09:43:24.817 -0500
    OS Version: Mac OS X 10.6.5 (10H574)
    Report Version: 6
    Interval Since Last Report: 377764 sec
    Crashes Since Last Report: -30267
    Per-App Crashes Since Last Report: 21
    Anonymous UUID: 9BD40B43-082A-4C62-A888-ECA781942B28
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0
    Dyld Error Message:
    Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
    Reason: image not found
    Binary Images:
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    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
    Serial ATA Device: MATSHITADVD-R UJ-868
    USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0x24100000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0702, 0x26200000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

    Dyld Error Message:
    Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
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    Hi and Welcome to the Community!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    BSCF General Channel
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  • Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

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    I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
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    On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion

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  • I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

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    Brian-KK Sabah wrote:
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    Yes.

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    Uninstall iTunes, and go to http://support.apple.com/kb/DL1577 and get the 64 bit version.

  • I keep getting "the network connection could not be established" error message when trying to update my iPads and iPhone to iOS 5.1

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    Another user named Springbk posted a fix that worked for me as I was having the same problem today:
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  • Error message when trying to update

    error message when trying to update

    And that message is exactly what? What system? What update? You need to be a lot more specific and provide more info.
    Mylenium

  • Itunes gives error message when trying to backup ipone 6.

    ITunes gives an error message when trying to backup IPhone 6.  I followed some of the advice I have seen delete old backups and try again, but I still get an error message. 

    What error message?
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