Itunes shows exclaimation point

Can someone please tell me how I can access a song that has been purchased, shows up in my library but has an exclaimation point beside it. When I click on the song a window comes up saying that the file could not be found. Ironically, it is on all the maroon 5 songs.

In itunes, do a file > get info. It will say it can't be found and ask you to find it on your hard drive. Browse to where the song file is located.
Did you move folders around on your hard drive using Win Explorer? That could cause this problem.

Similar Messages

Exclaimation point beside song titles of ipod library!

recently my ipod will not play any of the songs on it, and if i try to play those songs using itunes, an exclaimation point shows up beside the song title... what does this mean?

I have always been able to play the songs from off my ipod using itunes. I have taken all my song files from off of my computer and onto an external hard drive, but this was some time ago and i have never had a problem... i manage all my music manually so my ipod has never tried to automatically update based on the few songs that i do keep on my computer...

Folder with Exclaimation Point Error AND Ipod cannot connect to itunes

I left my Ipod in my truck (cold out) for about a week, using it about every other day (always seemed to work fine)... then all of the sudden I went to turn it on and after the Apple icon, I get an error in the form of a picture of a folder with an exclaimation point. When I try to plug my ipod into my computer (to perhaps restore the settings or something) my computer recognizes the USB device, the ipod screen says "do not disconnect" and then shortly after, without it connecting to itunes, it disconnects itself and goes back to the apple screen. Any Ideas? The Apple instructions for dealing with this havn't worked.
My Ipod is I believe a "second generation"(?). It is a 20-gig ipod with a click wheel, about 2 years old now.
dell inspiron 8000 Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Exclaimation point icon appearing next to a song on iTunes...

I have iTunes on Windows, and a couple of days ago I put a bunch of songs from CDs onto my iTunes. Just now, a few days later, the exclaimation point icon is popping up next to songs and the songs won't play. This is only happening with the songs I got from the CDs. It keeps showing up on more in more songs periodically. Please help...I miss these songs!!!

It means that the songs have either ben deleted from the computer or moved outside of the iTunes music folder. Either way, iTunes cannot locate them.
Have a look for them.
On the Start menu, click Search.
Click All Files and folders.
In the "All or part of the file name" field, type a songs name and then click Search.
If you see the files you are looking for in the Search Results window, you can add them back into your iTunes library.
http://docs.info.apple.com/article.html?artnum=93140
Don't forget to check the recycle bin.

Why is my itunes not installing properly? I installed it and it was fine, then it started to show Errors. iTunes exe - Entry Point not Found. And the Error 7 (Windows error 127).Itsays to reinstall iTunes. I did that and same error. new pc, same on old

Why is my itunes not installing properly?
I installed itunes day before yesterday, I spent hours last night linking all my music photograph and movie files, its a new windows 8 laptop.
I plugged in my 64GB ipad 3 rebooted it and reloaded all the information I wanted on it, took hours... finally completed this this morning. After this I restarted the laptop to configure my icloud link for the laptop (which I installed last night while I was loading files, I chose to restart later)
on completion I turned my laptop off for a few hours, when I turned it back on I went to itunes to connect my iphone to do the same and I got this message:
iTunes exe - Entry Point Not Found
The procedure entry point
AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not
be located in dynamiclink library F:\Programmes\iTunes.dll
                                                                                           OK
then after pressing 'OK' the following message:
iTunes
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 127)
I went back to apple website to reinstall iTunes, first reinstalled it same again, then unsinstalled it and the reinstalled it, same again.
The same thing happened with my old lap top and I replaced it with this new one at the start of the week.
Has anyone any idea what is going on and how to rectify this problem, I am now going on 3 weeks without iTunes.
Regards,
Damian36

I started up and plugged in my iPad and then the following message came up:
       iTunes
❗️This iPad cannot be used because the required software is not
    Installed. Run the iTunes installer to remove iTunes, then install
    the 64-bit version of iTunes.
                                                                                         OK
I then proceeded to the "iTunes64Setup" expanded folder to load "AppleMobileDeviceSupport64"
Started the install and then received this message:
      Apple Mobile Device Support
❗️Service 'AppleMobile Device' (Apple Mobile Device)
    failed to start. Verify that you have sufficient
    Privileges to start system services.
   Abort.               Retry.                Ignore
I tried all tree options, last being ignore.
I continued to download the other 2 you suggested with out any drama.
I did a system restart and then opened iTunes.
Connected my iPad
Then message appears:
      iTunes .exe - System Error
❌ The program can't start because CoreAdioToolbox.dll is missing from
      Your computer. Try reinstalling the program to fix the problem.
                                                                                       OK
Press OK and then the next message:
       iTunes
❌ iTunes was not installed correctly. Please reinstall iTunes.
      Error 7 (Windows error 126)
                                                                                       OK
Any suggestions?

What Does an Icon of a Folder and an Exclaimation Point Mean?

The screen on my 3rd generation iPod has an icon of a folder and an exclaimation point on it.
Obviously this is not a good sign but what does it mean exactly?
Is there any way to get past this without geetting the thing serviced?

If you have time have a read of the following
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

ITunes shows 2,700 photos on my iPhone, but there's only 161 on the phone.

My iPhone's disc space is suddenly full. iTunes shows I have 7gb of photos (2,700)on my iPhone when I connect it, but my phone really only has 161.
I recently updated to iOS 4.0.1 on iPhone 3GS and iTunes 9.2.0.61 on Windows Vista. I was previously using iOS 3.1.3 and iTunes 9.0.xxx (not sure of which 9.0 version) and I had been using an App called Goodreader. I would transfer my files via USB with an .exe file called GoodreaderUSB to my iPhone. Now I can't since iTunes has been cracking down on that, and Goodreader uses iTunes to USB transfer with their new version and iTunes 9.2.xxx. I have a feeling my old USB transfers are all still in my phone, just unaccessible but iTunes is showing them as photos as far as disc space goes. This could be completely unrelated to Goodreader, but I have a strong suspicion it's the problem.
I've attempted multiple backups and syncs and I'm only syncing 84 photos (part of the 161 on my phone).
I also just realized it's showing 5.8gb of apps, when I did the math quick and only have 2gb of apps.
My iPhone also shows that I have used this much disc space when I run the app "System Activity Monitor."
Anyone know how to resolve this problem?
Message was edited by: skaguy58

GoodReaderUSB originally worked by transferring files to a special location on a user’s iPhone, which iPhone’s GoodReader app was able to access. However, accessing this location was a violation of Apple’s iPhone SDK Agreement, because the app had to access files outside its own private storage space, which is forbidden by Apple.
Because of this, your only choice to fix this. at this point, may be to restore your phone as a "new" device in itunes and NOT from backup. Follow this by syncing your content back to your phone. Unfortunately, ALL saved data on your phone will be lost.

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help!

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
Thank you,
Chris

Michael,
Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
Best regards,
David

HT4060 Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged informatio

Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged information. How can I get it to charge beyond 1% so I can proceed to troubleshoot?

I have had your exact problem with my old 3GS, now I cannot even get it to turn on, I still see that it is supposed to be charging though, but it never charges any so it seems.
I replaced the Lower Dock Connector Assembly back when it still charged while hooked to my PC, and it found it made no real difference.
http://www.amazon.com/gp/product/B003Y5YXLK/ref=oh_details_o05_s00_i00?ie=UTF8&p sc=1
At this point I am not sure if I should replace the battery and hope for the best, or just junk the phone, I cannot really sell it if I cannot reset it...

Itunes 11 will not open itunes.exe entry point not found

Every time I try to launch itunes this message box shows up:
iTunes.exe - Entry Point Not Found
The procedure entry point kCVKmageBufferChromaSubsampling_420 could not be located in the dynamic link library CoreVideo.dll
When I click ok another message box shows up:
iTunes
iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 127)
I redownloaded itunes directly from apple.com. I clicked on the repair option. It completed. The error is still happening. I have been using itunes for over 10 years with no problems until now.
PC info:
Windows 7 32bit service pack 1 x86
3GB ram
AMD Athlon 64 processor 3500+ 2.20 GHz
NVIDIA GeForce 210 video card 2.2 GB
Also I used the Firefox browser to download itunes.

update:
I just restarted my computer. Now it seems to be working fine. Next time I update itunes I'll just restart my computer twice.

ITunes showing broken chain link image instead of feed or iTunes tag image.

URL for Podcast page in iTunes:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=328268718
URL for Feedburner feed that iTunes is pointing to:
http://feeds.feedburner.com/vntruecast
URL for original feed that Feedburner is pointing to:
http://veracitynation.com/category/truecast/feed
URL for iTunes image tag href:
http://veracitynation.files.wordpress.com/2010/01/vntc_aai.jpg
Hello,
I am the owner of this podcast & I have been experiencing issues with trying to get iTunes to show my new site image. Originaly the feed was using a generic Wordpress image for the podcast's page and for the podcast's image in the store. Ever since I have changed images by first changing the feed image, the generic Wordprss image still shows for the podcast's store image and the podcast's page image changed to a large white background with a chain having a broken link in the middle of it.
I assumed that this meant the url for the new image was corrupt or something was wrong w/ the XML code, so I imediately switched back to the previous Wordpress image & configuration. This did not fix the problem, so I went in and then changed it back to the new one and tested the url for the feed image tag and the itunes image tag. Both urls for both tags bring all browsers to the image at that location. I then went ahead & started checking the XML code against all the validators out there, and the feed's code was passing all of them with NO mention of any issues regarding the image tags (this includes validation tests against the original feed at Wordpress.com). I know the feed is still working in iTunes because iTunes shows changes to other components to the feed like episode descriptions, new episodes & etc..
I also know that the image is fine, because I attached it to the ID3 tag for the most recent episode, (19), and the coverflow, plus the podcast thumnail view both show the image perfectly.
I have also compared my tags w/ the tags of other podcasters I know whose images are working properly in iTunes.
I feel I have done everything in my power to verify that all of my settings are configured correctly at this point. Unless there is something I have missed that you can point me too, can you please take a look at your end to see if there is anything corrupted in iTunes regarding my podcast that is preventing image updates to occur according to specs?
Please help as soon as possible because this issue has been occuring for the past 4 days with no end in sight. As a result of this issue, people who are seeing my podcast's page are going to be under the impression that it is broken and no longer working for them to subscribe to.
Thanks for your time,
John D'Agnese
Message was edited by: Veracity Nation

Hi,
I'm having a similar or near problem with the service under:
http://phobos.apple.com/WebObjects/MZStoreServices.woa/
Actually, we are using the services for search and lookup, respectively:
http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStoreServices.woa/wa/wsSea rch?
http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/wa/wsSearch?
http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStoreServices.woa/wa/wsLoo kup?id=
http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/wa/wsLookup?id=
But, we didn't found any forum or other questin repository about the API.
Trancing the routes for DNS, the host and WebObjects server responds fine. But, the service package http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/* is so much instable. Sometimes, this responds normally, but often it's not working well.
The problem was detected in Feb 4, but maybe its started in Feb 3.
Can anybody help me or can redirect me for the correct forum to discuss this issue?
Thanks a lot for this forum entry,
And Past

The iTunes notifier (exclamation point at the farthest left)

The iTunes notifier (exclamation point at the farthest left)of the iTunes interface...that indicates a broken string...What is it called (so I can find faqs about them)? And most importantly, how can I remove ALL of the hundreds that have grown there other than one by one??
The exclamation point does not show until I try to play the tue...so I don't know which tunes will play until I try to use them.
Can anybody help with this?

I don't know of a direct way to do this, but there is a very talented person on these boards who writes scripts for these things. (Unfortunately my link to his pot of gold is broken---google stepped in and squashed him! HMMMMM!)
Anyway, I have this link left:
http://ottodestruct.com/blog/2005/10/20/itunes-javascripts/
Please note these two links, esp.:
Finds dead tracks in your library and makes a list of them: http://ottodestruct.com/itunes/FindDeadTracks.txt
Removes dead tracks from your library (this one was actually written by Apple originally, I’m just including it for completeness): http://ottodestruct.com/itunes/RemoveDeadTracks.txt
Please know that I have never tried any of these things--so I am in no way endorsing them! I truly don't know if they work! It's up to you to test the waters!
Good Luck!

ITunes shows up as installed but won't open showing message Apple Push Service.dll not found

iTunes shows "installed" yet will not open up when I click on icon, showing message Apple Push Service.dll not found

If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)

HT4623 trying to active my old iPhone 3gs. it showing that activation server is temporary unavailable and on the iTunes showing that there is no sim card installed in the iPhone you are attempting to activate. I unlocked my phone then i upgrade it, after

trying to active my old iPhone 3gs. it showing that activation server is temporary unavailable and on the iTunes showing that there is no sim card installed in the iPhone you are attempting to activate. I unlocked my phone then i upgrade it, after that this happen. i tried with other sim same message come again and again.if any body know solution let me know. thanks

Was the SIM card activated on another phone? I assume this is an ATT style trying to use on T-Mobile? Was the SIM installed correctly? Is the carrier (like T-Mobile) operating IOS 6 devices yet?
If the SIM is a valid SIM from say T-Mobile, you may want to contact them for assistance activating the SIM card.
Activation and SIM issues typically point to the carrier. And if this was a CDMA phone say working with verizon, it will NOT work for ATT or T-Mobile as they use different electronics on the 3GS. The SIM slot is for international use only.

Exclaimation point! Help!

The other day I opened my iTunes and every single song had an exclamation point next to it. I went to my iTunes folder and dragged and dropped it into my library. This made duplicates of every song. The new ones did not have an exclaimation point next to it. I deleted all the songs with the exclaimation point and left the ones without it. After doing that I went to play some music and each song that I clicked on would get a message saying "The Song "_____" could not be used because the original file could not be found. Would you like to locate it?" So I cleared out my whole iTunes to start from scratch. I dragged and dropped and clicked to play. same thing happened. Help! I dont know what to do!
Mac OS X (10.4.10)

This person gave me a really good suggestion that I still have to try:
http://discussions.apple.com/thread.jspa?threadID=1035598
Also another one wrote:
I had the same problem but the exclamination points were due to accidently importing music multiple tmes and moving the folder that held my Itunes music. The simplest fix I found was to make sure that all of my music was in the correct file and erase the text fil that said "Itunes library". My Itunes then registered no music when the application was opened. Just go to file, add folder to library, then select the file with your music in it and your Itunes will only register the music that is in that folder and the exclimation points will go away. Hope this helps. Took me a while to figure out but pretty simple fix
PC Windows XP

Itunes shows exclaimation point

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