Itunes shows still picture on video, but no video

when playing a video that was downloaded via itunes it simply shows a "still shot" and does not show the video while playing. the Audio comes through fine. also, it plays fine on my itouch.
any thoughts on how to get it to play on my itunes software??
much thanks,
JL

If you are using remote speakers, deselect them and use the computer speakers only. Using remote speakers with video doesn't work because the delay transmitting the audio to the remote speakers puts the video and audio out of sync. Older versions of iTunes would automatically switch to computer only for playing videos. iTunes 8.0+ requires you to make the selection yourself.

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Itunes shows still picture on video, but no video

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