ITunes shows up as installed but won't open showing message Apple Push Service.dll not found
iTunes shows "installed" yet will not open up when I click on icon, showing message Apple Push Service.dll not found
If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)
Similar Messages
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When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???
If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.
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ITunes 8.0.2 installed, but won't open
Yesterday I upgraded my iTunes to version 8.0.2 because it had been telling me to do so for months. I installed it on the administrator account on my family's XP (each user has a seperate account, with their own iTunes library). It now works only on the administrator account, and it will not open iTunes on any other account. Whenever I try to open it, it says:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
For more information about this error, click here.
Debug Close
I have done eveything I can to try and fix this and get our iTunes back, but nothing works. The apple website says I need to install it on the administrator account (which I did) and have the newest update of a Microsoft Service Pack (which I also did). There is no specific error code. If anyone can help me, it would be much appreciated!There is a good troubleshooting article here:
http://support.apple.com/kb/TS1421
I think you have already established that the problem is account specific if iTunes works in your Administrator account, so you need to go down the user specific route.
Does Quicktime work OK in all the accounts? iTunes will not work if Quicktime doesn't.
Are the other accounts limited user? If they are it might be interesting if you temporarily promoted one of them to see if that made a difference.
Does each user have a completely different library, are are you using shared folders? It might help to know how you have things set up. -
My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....
No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.
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Acrobat 8 shows in the dock but won't open
I have a new installation of Acrobat Pro, along with PS5. Computer is a mac w/snow leopard. Question is Acrobat 8 shows in the dock but won't open - says PS must be open for it to work - but PS is open(and functioning fine). So how do I get Acrobat working?
ThanksI opened an earlier version of a CS program (Illustrator 3). Acrobat seemed to find what it needed and opened. It now opens normally - even with CS3 applications closed.
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Keynote installed but won't open.
Keynote installed but won't open.
Looks like you installed SpellCatcher at one time. Uninstall. I'm not sure about the lastest SpellCatcher release today. Both older versions of SpellCatcher and Unsanity's Application Enhancher causes Keynote to fail to launch successfully.
NSSpellChecker
http://discussions.apple.com/search.jspa?search=Go&q=NSSpellChecker
http://discussions.apple.com/thread.jspa?messageID=777687򽷗
Dual 1.8GHz G5 Mac OS X (10.4.5) -
I bought an iphone 4s. After plugging it via usb to my computer itunes demanded to update version to 10.3 or higher. I uninstalled itunes, downloaded latest version (11.0.2) and during installation process on "activating services" it shows error message: "installation failed, verify administrator priviliges" which i have because i sign in as my pc administrator. I click on ignore and it tells me itunes has been succesfully instaled but when i try to run it it shows the error message: "apple application support was not found. It is required to run itunes. Uninstall and install itunes again. (which i have done several times) error 2 (windows error 2)." Someone please help me with this problem. Thanks.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
LgInstall 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2 -
Please help! After I click ok on the error message above I get another message box that says "ITunes not installed Error 7 (Windows error 193)
I have uninstalled it and re-installed it, I have rsn the repair ITunes, I have re doqnloaded Quicktime- nothing will work
ThanksI also had this issue when one day itunes stopped working for me on windows 8...
the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
followed by: ITunes not installed Error 7 (Windows error 193)
Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
3. In the list of programs and features, find the Apple Application Support feature and click to select it.
4. In the gray title bar above it, click Repair.
5. Approve the window prompts that follow until the repair has been completed.
6. Relaunch iTunes.
Hope this helps & good luck! -
When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message. What now?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L -
when opening itunes i got the following message: "Apple Application Support was not found. Apple Application Support is required to run itunes. please uninstall itunes, then install itunes again Error 2 (Windows Error 2)." if i do this will i lose my music library?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
Unable to load ITUNES onto PC HP, windows 7 Home Version. Error message reads "Application Application Support not found". "Uninstall and reload". I have done that 4 times on Explorer and Firefox without success. Help??
I had gotten a similar problem, except with "provider services", i believe, but i solved it by copying sqlite3.dll from E:\Program Files\Common Files\Apple\Apple Application Support to E:\Program Files\Common Files\Apple\Mobile Device Support. doing that solved my first problem, but now i have been getting the error described in this topic (unable to load dataclass info... etc.). i tried reinstalling itunes (i already had 9.1.1, and thats what i reinstalled) by using the method described on apples site (using the "remove programs" tool in the control panel) and then downloading and installing itunes. when i opened it again, i still got the same error, and just now i got an error saying "the instruction at "0x00aadb6b" referenced memory at "0x00000008". the memory could not be read" it gave me the option to cancel and debug, or to press ok and terminate the program. I tried pressing cancel, and the popup went away but nothing else happened. a minute later the popup was back, so i pressed ok and itunes quit. Upon opening Itunes again, i got the very same error. sorry for the long post, but its really been bugging me. thanks for any help you might give, and if you need anymore info, feel free to contact me.
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Unable to Reinstall iTunes - error message: "Apple Application Support was not found"
When attempting to update my iPhone today, my iTunes would not open. I followed the instructions to completely uninstall iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Applications Support. I then attempted to reinstall iTunes, and everything went perfectly until I attempted to open iTunes. When attempting this, I am receiving the message "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2). Any advice on how to "get this back"?
Read through the user ip http://discussions.apple.com/docs/DOC-6562 for the best solution.
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I purchased a new mac and i installed CS4 Design Standard, it installed but won't open
I purchased a new mac and i installed CS4 Design Standard, it installed but won't open
You're welcome! Glad it worked!
Benjamin
P.S. Be sure to mark the solving answer correct (Java update) to mark the issue resolved and help other user's find solutions to similar problems.
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