ITunes shut down after I drag my mp4 video to it, it is iTunes 10.4.1. Can anyone help?

iTunes 10.4.1 for Mac shut down after I drag my mp4 video to it. Can anyone help?

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Itunes shuts down after about ten minutes.

itunes shuts down after about ten minutes. how do I fix that?

Hey navret91
If you are seeing iTunes crash on you, then check out one of the articles below that will assist with troubleshooting for your operating system on your computer.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When syncing my iphone an error message appears saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help?

I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(

As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.

HT1926 I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

I bought the phone is locked to the network over alleged ebaj, when we arrived after a month of phone is actually locked to iCloud .... Can anyone help me? comes to the iphone 5s white .......

I bought the phone is locked to the network over alleged ebaj, when we arrived after a month of phone is actually locked to iCloud .... Can anyone help me? comes to the iphone 5s white .......
imei number : 358761050777338

I understand that, but how do I get in touch with someone you do not know and who knows whether it will agree to give me a username and password ...

HT1424 IPSec VPN connection brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help? thanks

IPSec VPN brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help?

Uggh, it's so frustrating! I've googled every search phrase I can think of and this seems to be the only thread describing this exact issue. I'm always automatically logged into Facebook on my MBP but just to be sure I logged out and back in and it worked fine.
I gotta say, I wasn't a fan of the Droid I had preceding this iPhone, and from what I hear the iPhone app for FB is a thousand times better - not that I'd know personally because I can't log in!! - but I could always access my FB account on the droid. Just sayin...

Itunes shuts down when I try to sync videos

I have successfully synced videos in the past. Recently, Itunes shuts down every time it trys to synch the videos.

Are you trying to sync them from the photos tab?
If so, try importing the videos into itunes and then syncing them from the movies tab.
You'll also want to uncheck 'Sync Videos' in the photos tab.

Iphone 3gs, i0s6 upgrade, not recognising phone on itunes, stating need to reset to factory setting, but cant access the phone because of upgrade. Can anyone help

After upgrade asking meto connect to itunes, but it wont recognise the phone and telling me that I need to reset the phone to factory settings, but cannot get passed the upgrade telling me to connect to itunes to be able to reset the phone to factory settings, can anyone help

Is the phone not working?
Update Itunes to latest version,
Put phone in DFU mode and let it restore.
http://www.iclarified.com/entry/index.php?enid=1034

Apple iPad 3. BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Can anyone help me please.

BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.

All resolved at last
Deleted the SMTP setting
Recreated the SMTP using the same settings
Able to send emails now
No logic - as usual - just a bug!

ITunes shuts down after apr. 40 secs.

Installed ITunes 6.1 for my PC with WinXP Pro yesterday. After opening it, it simply shuts down with no warning after apr. 40 secs. It happens every time, whether I actually do anything with it or just sit back and watch it. My old ITunes worked fine (4 or 5) but I needed the new one to access the music store.
Tried uninstalling, rebooting and reinstalling a couple of times. Tried updating Ipod software. All to no avail. And it happens whether my IPod is connected or not.
Can anybody please help? Would love to be able to hear music again.

Thanks DD
Turned out I had some nasty TrojanClicker virus (MSDN.EXE)and that was the culprit. Unloaded it with MSConfig and ITunes runs again. Thanks a bunch...how can vira makers look themselves in the mirror in the morning and say "hello, you're OK..."?

I am having problems syncing my iTunes music to iTunes Match. ITunes shuts down after the 2nd step every time. Does anyone know how to fix?

Every time iTunes Match starts up, it gets to Step 2, almost makes it to Step 3, and then crashes and shuts down iTunes. I've restarted the computer, and reinstalled iTunes for Windows. Anyone have any idea what I should do next? There are songs that I can't sync to my iPhone 5S because of this.
Thanks!

Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.

Itunes shuts down after 2 sec. into import

I start import and i-tunes shuts down (not the pc though). Have to restart i-tunes and then it will import. Sometimes happens 2 or 3 times on a cd. Anyone have this problem that could help?
Gateway Windows XP Pro

Sorry experiencing the same problem. I also have a Gateway computer. While importing I noticed that some songs will only be imported for 6 sec. but all the songs that follow will be imported completely. Now I can't import songs at all. iTunes freezes and slows down my computer. If you get an answer to your problem please let me know.

Itunes shuts down when I connect my ipod video

I have a ipod video 60gb (the one right before they released the 80gb). I recently had to reinstall OS 10.4 due to freezing issues. Well, it still freezes, and it froze during the re-sync of the ipod and I had to reboot the ipod cause I had to reboot the computer. Now whenever I connect the ipod, it is recognized by the CPU, but whenever Itunes starts up with the ipod connected, it just shuts right down.
Help...

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

ITunes shuts down when I try to play video

Every time I try to open a TV show or movie on my iTunes, a window pops up that says "iTunes has stopped working."
And then it shuts down. Anyone have any crafty solutions for me? Is it my fault? Did I anger the gremlins, or do I just need to download something?

Correction: Movies play just fine. Apparently it's only the tv shows that kill my iTunes. Any help is much appreciated.

Firefox 11 freezes and is lagging after few minutes. Youtube Videos are laggy while the sound is normal. Can you help me to solve this problem?

If I restart my browser everthing works just fine for at least 5 minutes. When I watch several youtube videos, the lag comes back and the video starts to freeze aboud every second for just a faction of a second. The sound is stil played properly it only affects the graphics...
After about 10 minutes watching videos the whole browser gets laggy . Sometimes when I type the fonts appear only about a second later. Scrolling is also affected. Some minutes later everything is back to normal but it't not allways like that?!
I don't know what to do, I allready restarted with add-ons disabled but I didn't notice any difference. The drivers of my ati graphics card are up-to-date and I only have the problem with firefox, chrome works perfectly.
Regards, Jan

Hey Jan,
[[How do I upgrade my graphics drivers?]] - see if that article helps. If nothing else works, try [[How do I upgrade my graphics drivers?#w_disabling-webgl|disabling WebGL]].
--Tobbi

ITunes shut down after I drag my mp4 video to it, it is iTunes 10.4.1. Can anyone help?

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