Itunes shuts down because of Data execution prevention on windows?

I open itunes, and about 5 seconds later it shuts down and has a "Data Execution Prevention-Microsoft Windows" window, and it says Windows has closes this program to protect my computer. Help?

Hello, ollieallen.
I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8.  Completely uninstall all components of iTunes and then reinstall the program. 
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
Jason H.

Similar Messages

  • Itunes wont open because of Data Execution Prevention?

    itunes wont open because of Data Execution Prevention?

    Hello, ollieallen.
    I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8.  Completely uninstall all components of iTunes and then reinstall the program. 
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Cheers,
    Jason H.

  • Windows keeps shutting down iTunes because of Data Execution Prevention. is there a DEP version of iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

  • Any Time I Open iTunes My Computer Comes Up With A Message Saying "Data Execution Prevention - Mircosoft Windows To Help Protect Your Computer, Windows Has Closed This Program" We Have Trend Micro Internet Security Titanium.

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    Right click My Computer > Properties > Advanced > Performance: Settings > Data Execution Prevention > Add iTunes to be let through

  • I am unable to access iTunes.  Receive error regarding data execution prevention.  I've tried unloading/reloading.  Suggestions?

    I am unable to access iTunes.  Receive error regarding data execution prevention.  I've changed the Performance Options to exclude DEP for iTunes and I've tried unloading/reloading.  Still no success.  Suggestions?

    Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

  • I cant transfer purchases to a playlist because of data execution prevention the programme closes

    I am trying to transfer itune purchases from my library to a new playlist. Every time I click on a track I get an error message "Data Execution Prevention" and the programme closes.

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    UPDATE 2:
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  • Itunes crashes as soon as I open itunes store. Also message: data execution prevention has closed itunes flashes up after itunes has closed??

    After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
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    Hey there KP187,
    Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Data Execution Prevention ( DEP ) WINDOWS IE8

    HI
    I AM GEETING ERROR Data Execution Prevention ( DEP ) WHILE USING FORMS APPLICATION IN IE8 BROWSER .
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    IS THERE ANY WAY ?
    THANKS AND REGDS
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    First, it is important to understand that this issue has nothing to do with Oracle and specifically Forms. This is a security mechanism in the OS/browser.
    You do not need to edit the boot.ini to disable DEP. You can change it as follows:
    Right click My Computer > Advanced > Performance Settings... > Data Execution Prevention
    Click on the radio button labeled "*Turn on DEP for essential Windows programs and services only*". Click on OK to accept the changes (if any).
    The alternative, if you want DEP on for ALL programs and services, you will need to add javaw.exe to the exception list.
    There have been reports which suggest that if you disable (uncheck) the browser setting "Enable third-party extensions" you may also get it working. I would not rely on this option. Disabling DEP is the correct way to deal with this since it is DEP causing the problem in the first place.

  • ITunes 10.5 will not work because of Data Execution Prevention.  Can't update iPh

    Somehow, I was finally able to download and reinstall an earlier version of iTunes and at least open it to finish the sync for my iPhone and oPod. 
    But, in order to update my iPhone software, I had to install the iTunes 10.5 update.  This promptly stopped working because of DEP. 
    Now, I am back to square one, and will have to completely wipe all Apple files and folders from my computer and reinstall the older version of iTunes again.  BTW, I had better success installing iTunes with Firefox instead of Internet Explorer.
    WILL THERE EVER BE A VERSION OF ITUNES 10.5 OR LATER THAT WILL ACTUALLY BE COMPATIBLE WITH DEP?

    Somehow, I was finally able to download and reinstall an earlier version of iTunes and at least open it to finish the sync for my iPhone and oPod. 
    But, in order to update my iPhone software, I had to install the iTunes 10.5 update.  This promptly stopped working because of DEP. 
    Now, I am back to square one, and will have to completely wipe all Apple files and folders from my computer and reinstall the older version of iTunes again.  BTW, I had better success installing iTunes with Firefox instead of Internet Explorer.
    WILL THERE EVER BE A VERSION OF ITUNES 10.5 OR LATER THAT WILL ACTUALLY BE COMPATIBLE WITH DEP?

  • Itunes stopped working due to Data Execution Prevention

    my problem started... i had manually removed my older version of itunes n installed e updated version. after every thing is done.. i double-clicked on my shortcut of itunes, it came out with "itunes has stopped working, a problem caused to stop e prog to stop working correctly"
    and it came out is the DEP caused it.
    so after all e guides i've been through.. i thought turning e DEP off would help me turning on my itunes without any disturbance.. but i cant.. cos it says itunes will only working when DEP is enabled.
    can anyone help me?!

    OK, many eye-blearying hours of reading up on DEP later and here is what I have managed to find out. Apparently, even Microsoft doesn't know how it works. Depending on which MSDN library article you read, the 32-bit version of Vista either does or does not support hardware DEP. Personally, I'm going to go with does, because this is dependent on whether the processor is NX or XD capable. If your processor IS NX or XD capable, see if you can disable this in the BIOS. That will take care of the hardware flavour.
    The software DEP is configureable in many ways (we've already discussed a few), but guess what, YOU CAN TURN IT OFF. Vista does not use ntldr or boot.ini. It uses a registry hive called the Boot Configuration Data to configure the boot environment. This can be manipulated in several ways, the easiest being the BCDEdit function.
    *****Before doing this, read lots on what you are about to attempt. You are about to modify your registry. Changes take effect immediately and can have severe consequences. By turning off DEP, you are disabling one of the security features in Windows that helps defeat buffer overrun types of attacks, to name one. Additionally, you may brick your system or render it unbootable. I do not recommend this solution, nor will I accept any responsibility for unforeseen consequences resulting from it. In other words....Your Call.*******
    Open up a command line interface, the syntax is as follows;
    *bcdedit /set [{ID}] nx AlwaysOff*
    The optional {ID} is the GUID for the specific Windows boot loader boot entry that you want to configure. If you do not specify an {ID}, the command modifies the current operating system boot entry.
    That's it, you're done. DEP is now off. Good Luck.
    Personally, I would suggest getting the most up-to-date version of iTunes that you can. It should be DEP compliant.

  • ITunes wont run due to Data Execution Prevention in Vista. Please help.

    After trying to reinstall iTunes because I could not transfer a Word file to iTunes it will not now run.

    Can you do the repair for iTunes as well and see whether you are still getting the message.
    If that does not work,you have to follow steps below to uninstall and reinstall Itunes & QuickTime.
    Step 1: Uninstall iTunes and QuickTime
    I would suggest you to completely uninstall iTunes and QuickTime from your computer without leaving any traces of these programs on your computer. Also, uninstall any third party codecs(like K-Lite Codec) installed on your computer using the Programs and Features wizard from the Control Panel.
    Removing iTunes, QuickTime and other software
    http://support.apple.com/kb/ht1925
    Note: The link above also have instructions to re-install iTunes and QuickTime. Do not re-install it as of now.
    Step 2: Download and install the latest version of iTunes
    www.apple.com/itunes/download
    Step 3: Uninstall QuickTime from Programs and Features
    Once you install iTunes, by default you'll have QuickTime installed on your computer. You'll have to uninstall QuickTime from Programs and features.
    How to uninstall a program in Windows Vista Programs and Features?
    Step 4: Download and install the Standalone version of QuickTime
    http://www.apple.com/quicktime/download/win.html
    Now check if you’re able to execute iTunes without having any problem.

  • Is there a Data Execution Prevention compatable version of iTunes?  I have reinstalled iTunes 10.5 at least 10 times, and after it installs, it will not open because of DEP.

    I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works.  Disabling DEP is not possible, regardless of what the Windows Support discussions tell you.  In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod.  The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings. 
    In the past 2 days, I have:  Removed iTunes and related components from the Control Panel (numerous times)  Per the instructions on Apple Service discussions pages, I did it in this order.  1. iTunes  2. QuickTime  3. Apple Software Update  4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support.  After all that, I reinstalled iTunes. 
    Everything looks fine during installation, with no error messages.  At the end, it says everything was successfully installed.  However, when the installation tool closes, iTunes will only partially open a window, but will stay blank.  Then I get the message that iTunes has stopped working and that Windows has shut it down.  Then I get notified that DEP has caused iTunes to shut down. 
    Can someone please help?  Or, is there a DEP compatible version of iTunes? 
    I would appreciate any help.  Thanks!!

    Polydorus,
    Thank you for your kind reply.  During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel.  To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
    Here is what I did:
    I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support
    Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
    I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
    I went to C:\Windows|SysWOW64\Quicktime  and C:\Windows\SysWOW64\QuicktimeVR and deleted them
    Go back to START, and open the "C" drive.  Open the USERS folder.  Open the folder with your username.  Open the AppData folder.  Then double-click on the LOCAL folder to open it.  If you see any files or folders there that show any Apple program or file, delete those files or folders.  Then go to the REMOTE folder and do the same.  If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder.  Restart your computer.
    Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes.  Scroll down the page to the section under "Windows Software"  that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer".  Click on that line to get the installer.  It will take you to another download window.
    Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit."  Click there to get the download.
    This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message.  There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
    I also used Firefox for the downloading instead of Internet Explorer.  It just seemed to function better that way.
    I hope this is helpful to someone.  It's just what worked for me.   

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention

    I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
    I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
    Product
    iTunes
    Problem
    Stopped working
    Date
    10/16/2014 7:37 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 12.0.1.26
    Application Timestamp: 543e558b
    Fault Module Name: StackHash_d697
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 105059cc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: d697
    Additional Information 2: 2bd40df4cf0a606a4574668730104c34
    Additional Information 3: d700
    Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
    Extra information about the problem
    Bucket ID: 50
    This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

    I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S.   If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can.  Though this part is totally optional.  The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one.  Try opening iTunes again and then closing it, and TaDa, no more error messages.  I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

  • Updated latest version of itunes onto windows xp.Can't open it.The Data Execution Prevention window comes up.I have followed all the directions of changing the settings.I have updated Quicktime.Still can't open it.

    I updated the latest version of itunes onto my pc (windows xp) and all of a sudden I can't open it up.  Everytime I try to open it I get a window that says: "Data Execution Prevention - Microsoft Windows...To help protect your computer, Windows has closed this program.  Change settings."  I have tried to change the settings.  Uninstalled & reinstalled itunes.  Updated the lates version of quicktime.  Nothing has helped.  If there is anyone who has a suggestion I would appreciate it.  I am at my wits end with this.  Thank you in advance for all your suggestions.

    If anyone is looking at this and would like to know what I did to finally get it to work, I did the following:  I right click on the itunes icon on my desktop.......clicked on "run as"........made sure that it ran as administrator.   This finally worked for me.  Hope you all find this info helpful.

  • Data Execution Prevention in Vista prevents itunes from running.  WHEN IS APPLE GOING TO ADDRESS THIS ISSUE?

    Is there no solution to this problem?  The Windows site says keep checking the Apple site to get a version of iTunes that is compatible with the issues between the Data Execution Prevention in  Windows Vista and any of the later versions of iTunes.  Problem is, IT DOESN'T SEEM THAT APPLE REALIZES THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED.  If there is a solution, or a patch that can be downloaded, or anything, I would really appreciate knwoing about it.  The last time I had this problem was when I updated to iTunes 10.0.  It took most of 3 weeks to figure out a fix for that.  Now, I have a new phone, and it will not sync unless itunes 10.5 or later is installed.  I tried updating to that, and now I'm back to square one with the DEP problems.  Please help!!!!  thanks!! 

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer.
    Start iTunes and see if it is ok.
    If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    (Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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