ITunes shuts down during sync & videos freeze

so i got HP with Vista Home and 300GB hard drive but whenever i try to sync videos iTunes gets an error then closes itself and restarts my computer. In addition, whenever i play videos or movies on my computer downloaded from iTunes store, video window just freezes and shuts down Itunes completely. now it's gotten so bad that i cant even get into iTunes store.
I have tried looking everywhere and even asked apple people if Vista has any issues with iTunes, but noone was able to help me.
PLEASE HELP
Message was edited by: sergei561

install older version of itunes

Similar Messages

  • Itunes shuts down when syncing videos to iphone 3gs

    iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • Itunes shuts down during iphone 5c sync

    When syncing one of our two new iphone 5c's in itunes after it was "restored" from old 1phone 4; itunes shuts down as soon as the APP button in clicked. 
    All other tabs work, but as soon as the APP button is clicked, itunes shuts down.
    I have the updated version of itunes and the updated iOS software.  I shut down and restarted both the computer and phone with the same issue.
    I am able to use the APP button with the other new iphone 5c.
    Any suggestions or guidance?  Thank you!

    This is really silly but here is the soultion:
    You can't have Newsstand hidden in a folder. 
    If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1.  You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder.  If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1.  You can always move it to the folder afterwards.

  • SInce updating my iphone 5S to ios 8, iTunes shuts down during the app sync process. Any ideas how to fix? I now have the newest version of itunes on my laptop and it still shuts down.

    Since updating my iphone 5s software to ios 8, iTunes shuts down everytime in the app sync process. I have the most current version of Itunes on my laptop. Any ideas of how to fix?

    I feel its more of my sync drivers for itunes/iphone not working if that makes sense. Its not my itunes that stops responding, its more of that if the phone syncs up it fails to anything further.
    I've tried sync another iphone to the same itunes and windows autoplayer will allow the photos sorted on the iphone to be saved to the laptop but itunes won't even recongise the device is plugged in.
    Although it will charge the battery

  • ITunes Shuts Down when Loading Videos

    I have a 120 gig iPod Classic, and just recently I started having problems with it. Now whenever I try to load a movie from iTunes to my iPod, iTunes shuts down right when the video is almost done loading onto my iPod. I have no problems with music, or even when I load videos from another computer. Does anyone know how to fix this?

    Are you trying to sync them from the photos tab?
    If so, try importing the videos into itunes and then syncing them from the movies tab.
    You'll also want to uncheck 'Sync Videos' in the photos tab.

  • ITunes shuts down when syncing iTouch with another computer

    Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.

    look at this article.  The article give a link for XP.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Itunes shuts down when syncing music

    Trying to put music on my new ipod nano 7th gen and itunes keeps shutting down

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • ITunes shuts down on mp4 videos

    Itunes shuts down when I play mpeg-4 music videos. Quicktime player has no problem.
    I use xilisoft dvd to ipod ripper versions 4 and 5. The encoding settings for the mpeg-4 files are
    Video: Video size 640x480, Framerate: Auto, Aspect Ratio: Auto, Same Quality: False.
    Audio: Bitrate: 128, Samplerate: 48000, Channels: 2 Stereo, Disable Audio: False
    Is it these settings that makes itunes shut down?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Itunes shuts down when syncing

    so alls i am trying to dois add some music and photos to my iphone. Every time i go to sync i get a message saying itune has encountered a problem and needs to shut down, then is says windows will check for a solution but cannot find any problems. im running windowns 7, the most up to date itunes and the iphone 3.1.3 software. has anyone else encountered this issue?

    Welcome to the discussions,
    try these suggestions "Troubleshooting unexpected quits, freezes, or launch issues": http://support.apple.com/kb/TS1717
    Did you already remove and reinstall all Apple software including iTunes? http://support.apple.com/kb/HT1923

  • Satellite A665-S6080 Shuts Down During Flash Videos

    I have a Satellite A665-S6080 laptop with Windows 7 64x which I've had for 3 years now. For a year now it will shut down when I am using a video converter program ie: Leavino Video Converter, Win AVI All In One. I would take a video I have on my computer and try to convert it to another format and about 10 minutes in the converting stage, my laptop will just shut down. It doesn't matter what converting software I use, It will shut down. If the video is small (under 500 MB) I might not shut down. I've tried to convert 1.5 GB video and my laptop would shut down.  If I play flash videos online it might shut down as well. Also when I play Candy Crush online it has shut down as well.
    I've heard people mention that the problem could be a bad power switch, however, my problem seems to be video related. Has anyone had this problem like mine? Any suggestions on fixing the problem? Thanks.
    If any other info is needed please let me know.

    See this post for flash player issue : http://forums.toshiba.com/t5/Video-Display/Youtube​-question-Try-to-run-full-screen-and-just-get-a-bl​...
    Video converting is very hardware intensive and your laptop can get to hot and shut down.
    Do you use a cooling pad and does your vents and fan need cleaned? I ask that because you stated that it has only shut down for the last year and mainly when converting video files.(flash issue already noted above)
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • Itunes Shuts Down during/directly after syncing.

    The sync is never successful. I try to put some music on my 2nd gen. Ipod Touch and it closes. I get the "Itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    My profile says windows xp it is really windows vista. I just tried a second generation ipod nano and it synced perfectly so i think there is a problem with my ipod now.

  • Itunes shuts down when I try to sync videos

    I have successfully synced videos in the past.  Recently, Itunes shuts down every time it trys to synch the videos.

    Are you trying to sync them from the photos tab?
    If so, try importing the videos into itunes and then syncing them from the movies tab.
    You'll also want to uncheck 'Sync Videos' in the photos tab.

  • When syncing my Iphone4, Itunes shuts down.

    I get an error that Windows will find a solution if one is available.  I performed a sync about 5 times before it would sync all the music.  Then, it would shut down during the pictures part of the sync.  Finally, I unchecked "sync videos" and it completed the sync. The strange thing is that I can sync my Ipod Touch without problems. My phone and Itunes are both the current versions. Does anyone have any information?  Thanks.

    Theres a pretty large thread about that problem here -> itunes has stopped working...here are the problem reports:
    You can click the Receive email notifications button on the right side of the page (when viewing the thread) to subscribe to it. I'm betting there will be a post there when someone finds a fix.
    And, make sure you keep iTunes updated.

  • I receive an error and iTunes shuts down every time I try to sync my iPhone

    Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

    Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
    The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
    Thanx in advance. M

  • Ipod will not go past 'backing up ipod' when syncing and then itunes shuts down???

    hi, need help, have tried re-installing itunes and is failing to work. i can sync the ipod touch (1st gen) to my laptop but cannot snyc it to my boyfriends laptop as it is his. on his it just gets as far as 'backing up ipod' and then an error message appears and itunes shuts down. any help or ideas??? getting pretty annoyed with this. Thanks

    Also see:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Maybe you are looking for

  • Diff b/w occurs 0 and 1

    hi, what is the difference b/w occurs 0 and occurs 1? and what is the significance of begin of?

  • MB1C 561 with no Accounting Documents

    Hi Gurus, I created initial entry with MB1C 561 to bring into SAP legacy system figures, but no FI documents were created but the stocks are there, if I check MB52 I can see the value in there so the value of all the stock match with the value that I

  • ITunes store not working and unable to upgrade

    I can not access my iTunes store I have a blank white screen and when I try to upgrade to 10.5 I get an error message about not being connected to the internet is anyone else having a problem similar to this?

  • Another user modified table (NNM1) (ODBC-2039)

    Hi All While Creating a document series the system displayes an error message saying "Another User Modified table (NNM1) (ODBC-2039)" What could be the error? Thanks SV Reddy

  • How to attach a .pld file in oracle Designer

    When we try to generate a form out of designer we are getting the error ilke sample.pld file is required. The Questions on it are, 1. What is a .pld file in a designer mean. 2. How to attach a .pld file in oracle designer for the generation of forms.