Itunes shuts down in middle of sync

When syncing, my itunes stops working, then shuts down; we have uninstalled and reinstalled and I'm getting really annoyed

Do you get an error message?  If so, state it exactly.

Similar Messages

  • Itunes shuts down during iphone 5c sync

    When syncing one of our two new iphone 5c's in itunes after it was "restored" from old 1phone 4; itunes shuts down as soon as the APP button in clicked. 
    All other tabs work, but as soon as the APP button is clicked, itunes shuts down.
    I have the updated version of itunes and the updated iOS software.  I shut down and restarted both the computer and phone with the same issue.
    I am able to use the APP button with the other new iphone 5c.
    Any suggestions or guidance?  Thank you!

    This is really silly but here is the soultion:
    You can't have Newsstand hidden in a folder. 
    If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1.  You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder.  If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1.  You can always move it to the folder afterwards.

  • SInce updating my iphone 5S to ios 8, iTunes shuts down during the app sync process. Any ideas how to fix? I now have the newest version of itunes on my laptop and it still shuts down.

    Since updating my iphone 5s software to ios 8, iTunes shuts down everytime in the app sync process. I have the most current version of Itunes on my laptop. Any ideas of how to fix?

    I feel its more of my sync drivers for itunes/iphone not working if that makes sense. Its not my itunes that stops responding, its more of that if the phone syncs up it fails to anything further.
    I've tried sync another iphone to the same itunes and windows autoplayer will allow the photos sorted on the iphone to be saved to the laptop but itunes won't even recongise the device is plugged in.
    Although it will charge the battery

  • ITunes shuts down when attempting to sync iPod nano (4th gen)

    Ever since I upgraded to iTunes8, I haven't been able to sync my iPod nano.
    When I plug the nano into my laptop, iTunes pops up as usual, but then immediately stops working. A box reading: itunes has stopped working pops up, then the program closes automatically.
    I have tried uninstalling/reinstalling, resetting the iPod and trying to restore the iPod to get new stuff on it, but iTunes just shut down again as it was starting to restore the iPod.
    SO- I have lost everything on my iPod-- I can't use it for anything! It's really frustrating, and I'm not sure what to do at this point!
    Any suggestions would be appreciated!!!

    See:
    iTunes cannot sync... apps not determined installed on...: Apple Support Communities
    installed apps could not be determined...: Apple Support Communities

  • Itunes shuts down while trying to sync pics... any ideas???

    Gets half way, and says unexpected error itunes will shut down or option to debug???

    side note- it says optimizing picture "?" of "?" when it stops and "windows will notify you when issue is resolved"

  • Iphone 3GS 16gb itunes shuts down when attemping to sync photos

    itunes ver 10.1.0.56; iphone 3gs os 4.1; after phone is connected to itunes and is recognized i can sync all other tabs except the photos tab; I can click on the photo tab and when I select the folder pictures the dialog box comes up and says itunes has stopped working; itunes even stops working if I uncheck the Sync photos from box.

    Where are the photos stored on your PC? Are they in a folder on the desktop, in the My Pictures folder or in some other photo editing software?
    One thing you can try is updating iTunes and deleting the iPod Photo Cache.

  • Itunes Shuts Down during/directly after syncing.

    The sync is never successful. I try to put some music on my 2nd gen. Ipod Touch and it closes. I get the "Itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    My profile says windows xp it is really windows vista. I just tried a second generation ipod nano and it synced perfectly so i think there is a problem with my ipod now.

  • Itunes shuts down when syncing videos to iphone 3gs

    iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • I receive an error and iTunes shuts down every time I try to sync my iPhone

    Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

    Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
    The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
    Thanx in advance. M

  • ITunes shuts down when syncing iTouch with another computer

    Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.

    look at this article.  The article give a link for XP.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Itunes shuts down when syncing music

    Trying to put music on my new ipod nano 7th gen and itunes keeps shutting down

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • Itunes shuts down when I try to sync videos

    I have successfully synced videos in the past.  Recently, Itunes shuts down every time it trys to synch the videos.

    Are you trying to sync them from the photos tab?
    If so, try importing the videos into itunes and then syncing them from the movies tab.
    You'll also want to uncheck 'Sync Videos' in the photos tab.

  • My iTunes shuts down at step 5 when I try to sync my new iPhone 6

    My iTunes shuts down at step 5 when I try to sync my new iPhone 6.  When I sync my iPhone 5 it has no problem at all.  I reinstalled iTunes and it is still doing the same thing.  My iPhone 6 is new out of the box today.  iTunes is fine as long as I don't sync the iPhone 6.  All my apps are current. Any suggestions?

    I had a similar problem with my iPod backing up.
    Report that here:
    https://www.apple.com/feedback/itunesapp.html

  • My iTunes shuts down when I try to sync my iPad

    Please help!  Everytime I try to sync my ipad iTunes shuts down.

    Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
    Basics for problems syncing:
    -restart computer
    -make sure device is not out if power
    -try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
    -run apple's web-based device assistant
    http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
    clink for the device...etc.
    this book looks great

  • Ipod will not go past 'backing up ipod' when syncing and then itunes shuts down???

    hi, need help, have tried re-installing itunes and is failing to work. i can sync the ipod touch (1st gen) to my laptop but cannot snyc it to my boyfriends laptop as it is his. on his it just gets as far as 'backing up ipod' and then an error message appears and itunes shuts down. any help or ideas??? getting pretty annoyed with this. Thanks

    Also see:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

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