ITunes shuts down "unexpectedly"
This just started today, I haven't made any changes or uploaded any software updates. ITunes tells me I am running the most current version of the software, and I have no updates waiting to be installed.
When I opened iTunes, it started to sync my iPod and then "shuts down unexpectedly." I disconnected the iPod and restarted iTunes. It happened again. Then I re-downloaded iTunes, re-installed it, and it happened again. I sent the report to Apple, but I haven't heard anything from them. Here is the text of my bug report to Apple:
Date/Time: 2007-06-19 17:17:22.045 -0500
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [53]
Version: 7.2 (7.2)
Build Version: 3
Project Name: iTunes
Source Version: 7203401
PID: 366
Thread: 3
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x6c614614
Thread 0:
0 libSystem.B.dylib 0x9000a077 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92de78d8 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92edcdff GetNextEventMatchingMask + 419
5 com.apple.HIToolbox 0x92edcac0 WNEInternal + 160
6 com.apple.HIToolbox 0x92edca00 WaitNextEvent + 58
7 com.apple.iTunes 0x001b12ff 0x1000 + 1770239
8 com.apple.iTunes 0x0024b1c6 0x1000 + 2400710
9 com.apple.iTunes 0x0024bc36 0x1000 + 2403382
10 com.apple.iTunes 0x00038182 0x1000 + 225666
11 com.apple.iTunes 0x0024c33f 0x1000 + 2405183
12 com.apple.iTunes 0x00003162 0x1000 + 8546
13 com.apple.iTunes 0x00003089 0x1000 + 8329
Thread 1:
0 libSystem.B.dylib 0x9000a077 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x9146641e HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91466239 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90024c67 semaphorewait_signaltrap + 7
1 com.apple.iTunes 0x00235b0e 0x1000 + 2312974
2 com.apple.iTunes 0x00325f09 0x1000 + 3297033
3 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 3 Crashed:
0 libstdc++.6.dylib 0x90b2cc79 std::basic_string<char, std::char_traits<char>, std::allocator<char> >::M_checklength(unsigned long, unsigned long, char const*) const + 11
1 libstdc++.6.dylib 0x90b2ebf5 std::basic_string<char, std::char_traits<char>, std::allocator<char> >::append(char const*, unsigned long) + 61
2 libstdc++.6.dylib 0x90b2ecb8 std::basic_string<char, std::char_traits<char>, std::allocator<char> >::append(char const*) + 46
3 com.iConcertCal.iConcertCal 0x17508c50 CalGetData::genPref() + 710
Thread 4:
0 libSystem.B.dylib 0x90024c67 semaphorewait_signaltrap + 7
1 GLEngine 0x17eb5f6a gleCmdProcessor + 350
2 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x9000a077 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083d188 CFRunLoopRun + 60
3 com.apple.iTunes 0x00218812 0x1000 + 2193426
4 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x9001a56c select + 12
1 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x9000a077 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083d188 CFRunLoopRun + 60
3 com.apple.iTunes 0x0025ba03 0x1000 + 2468355
4 com.apple.iTunes 0x00255f65 0x1000 + 2445157
5 com.apple.iTunes 0x0032c685 0x1000 + 3323525
6 ...ple.CoreServices.CarbonCore 0x90ce19b5 InvokeDeferredTaskUPP + 15
7 com.apple.iTunes 0x001e4bdb 0x1000 + 1981403
8 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 8:
0 libSystem.B.dylib 0x90024c67 semaphorewait_signaltrap + 7
1 com.apple.iTunes 0x00235a8d 0x1000 + 2312845
2 com.apple.iTunes 0x00235d80 0x1000 + 2313600
3 com.apple.iTunes 0x00235e5e 0x1000 + 2313822
4 com.apple.iTunes 0x001e4b6c 0x1000 + 1981292
5 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 9:
0 libSystem.B.dylib 0x9000a077 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083d188 CFRunLoopRun + 60
3 com.apple.iTunes 0x0025ba03 0x1000 + 2468355
4 com.apple.iTunes 0x00255f65 0x1000 + 2445157
5 com.apple.iTunes 0x0032c685 0x1000 + 3323525
6 ...ple.CoreServices.CarbonCore 0x90ce19b5 InvokeDeferredTaskUPP + 15
7 com.apple.iTunes 0x001e4bdb 0x1000 + 1981403
8 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 10:
0 libSystem.B.dylib 0x90024c67 semaphorewait_signaltrap + 7
1 com.apple.iTunes 0x00235a8d 0x1000 + 2312845
2 com.apple.iTunes 0x00235d80 0x1000 + 2313600
3 com.apple.iTunes 0x00235e5e 0x1000 + 2313822
4 com.apple.iTunes 0x001e4b6c 0x1000 + 1981292
5 libSystem.B.dylib 0x900245c7 pthreadbody + 84
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x6c614620 ebx: 0x90b2ebc6 ecx: 0x000003fe edx: 0xb019f7fd
edi: 0xb019fbfc esi: 0xb019f8fc ebp: 0xb019f4a8 esp: 0xb019f490
ss: 0x0000001f efl: 0x00010286 eip: 0x90b2cc79 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x949b0000 - 0x949d5fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949e1000 - 0x949fefff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d2a000 - 0x94dd2fff com.apple.WebKit 522.10.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e33000 - 0x94ed5fff com.apple.JavaScriptCore 522.10 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94efc000 - 0x95391fff com.apple.WebCore 522.10 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x955ec000 - 0x955f1fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x955f5000 - 0x95618fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x9561f000 - 0x956a7fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9636a000 - 0x9636efff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x9679c000 - 0x9679cfff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96d16000 - 0x96dedfff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96e08000 - 0x96e09fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x9811b000 - 0x98df0fff com.apple.QuickTimeComponents.component 7.1.6 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9903c000 - 0x9903efff com.apple.QuickTimeH264.component 7.1.6 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x99040000 - 0x991e8fff QuickTimeH264.scalar /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x99258000 - 0x9931bfff com.apple.QuickTimeMPEG4.component 7.1.6 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99c91000 - 0x99c97fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
Model: MacBook2,1, BootROM MB21.00A5.B00, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.0.47
Bluetooth: Version 1.7.14f14, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1234GSX, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
Any ideas??
I just went in and changed to system preference for podcast updates to manual. It doesn't shut down now, but I guess I won't get my podcasts...
Similar Messages
-
ITunes shuts down unexpectedly when someone tries to access my shared music
I recently started having the problem of iTunes shutting down immediately when someone on another computer enters the password i have on my shared music and then try to access it. the message i receive on my computer is "The application iTunes shut down unexpectedly." i tried having other users try to access it and same result every time. is there something i can do to fix this or does anyone know what could be wrong?
Hello there, kshore11.
The following Knowledge Base article provides some good pointers for troubleshooting the issue you're having:
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
If you still want to report a problem with the download then this article provides the instructions for that:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Any tips or clues????
and the error message says:
Process:
iTunes [1777]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.6.1 (10.6.1)
Build Info:
iTunes-10610701~1
Code Type:
X86 (Native)
Parent Process: launchd [94]
Date/Time:
2012-06-03 21:52:22.001 +0200
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
38641 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID:
7A8924FE-2E8B-459C-8821-63720FEE2E5D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000fbf66df6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes
0x007f275f 0x1000 + 8329055
1 com.apple.iTunes
0x002474fc 0x1000 + 2385148
2 com.apple.iTunes
0x0024803c 0x1000 + 2388028
3 com.apple.iTunes
0x002475c4 0x1000 + 2385348
4 com.apple.iTunes
0x00247848 0x1000 + 2385992
5 com.apple.iTunes
0x00059a4d 0x1000 + 363085
6 com.apple.iTunes
0x00049ae5 0x1000 + 297701
7 com.apple.iTunes
0x00044763 0x1000 + 276323
8 com.apple.iTunes
0x00042d08 0x1000 + 269576
9 com.apple.iTunes
0x0000908f 0x1000 + 32911
10 com.apple.iTunes
0x00008bd7 0x1000 + 31703
11 com.apple.iTunes
0x00008b47 0x1000 + 31559
12 com.apple.Foundation
0x99b8ddb3 _nsnote_callback + 176
13 com.apple.CoreFoundation
0x92ebb763 __CFXNotificationPost + 947
14 com.apple.CoreFoundation
0x92ebb16a _CFXNotificationPostNotification + 186
15 com.apple.Foundation
0x99b82c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
16 com.apple.Foundation
0x99b9005d -[NSNotificationCenter postNotificationName:object:] + 56
17 com.apple.AppKit
0x966b8511 -[NSApplication finishLaunching] + 493
18 com.apple.AppKit
0x966b7f0d -[NSApplication run] + 79
19 com.apple.iTunes
0x00003ffa 0x1000 + 12282
20 com.apple.iTunes
0x00003e41 0x1000 + 11841
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x95cef382 kevent + 10
1 libSystem.B.dylib
0x95cefa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x95ceef59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x95ceecfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x95cee781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x95cee5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x95cee412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x95cee9a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x95cee5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x95cc8afa mach_msg_trap + 10
1 libSystem.B.dylib
0x95cc9267 mach_msg + 68
2 com.apple.CoreFoundation
0x92e9d2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x92e9c3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x92ea2304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0000a5e8 0x1000 + 38376
6 com.apple.iTunes
0x0091e2fe 0x1000 + 9556734
7 libSystem.B.dylib
0x95cf6259 _pthread_start + 345
8 libSystem.B.dylib
0x95cf60de thread_start + 34
Thread 4:
0 libSystem.B.dylib
0x95cef382 kevent + 10
1 libSystem.B.dylib
0x95d02a93 _mdns_query_mDNSResponder + 1225
2 libSystem.B.dylib
0x95d01b9d _mdns_search + 1621
3 libSystem.B.dylib
0x95d00dd8 _mdns_addrinfo + 740
4 libSystem.B.dylib
0x95cffd5a search_addrinfo + 132
5 libSystem.B.dylib
0x95cff796 si_addrinfo + 1413
6 libSystem.B.dylib
0x95cff180 getaddrinfo + 143
7 com.apple.SystemConfiguration
0x92dac989 __SCNetworkReachabilityGetFlags + 1283
8 com.apple.SystemConfiguration
0x92db10b4 SCNetworkReachabilityGetFlags + 137
9 com.apple.iTunes
0x000b331b 0x1000 + 729883
10 com.apple.iTunes
0x000b2e89 0x1000 + 728713
11 com.apple.iTunes
0x0074d51d 0x1000 + 7652637
12 com.apple.iTunes
0x0000efa9 0x1000 + 57257
13 com.apple.iTunes
0x0091e2fe 0x1000 + 9556734
14 libSystem.B.dylib
0x95cf6259 _pthread_start + 345
15 libSystem.B.dylib
0x95cf60de thread_start + 34
Thread 5:
0 libSystem.B.dylib
0x95cf6aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x95cf675e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x95cf83f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x0000a7c3 0x1000 + 38851
4 com.apple.iTunes
0x00020c71 0x1000 + 130161
5 com.apple.iTunes
0x0091e2fe 0x1000 + 9556734
6 libSystem.B.dylib
0x95cf6259 _pthread_start + 345
7 libSystem.B.dylib
0x95cf60de thread_start + 34
Thread 6:
0 libSystem.B.dylib
0x95cc8afa mach_msg_trap + 10
1 libSystem.B.dylib
0x95cc9267 mach_msg + 68
2 com.apple.CoreFoundation
0x92e9d2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation
0x92e9c3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation
0x92ea2304 CFRunLoopRun + 84
5 com.apple.iTunes
0x0003d680 0x1000 + 247424
6 com.apple.iTunes
0x0091e2fe 0x1000 + 9556734
7 libSystem.B.dylib
0x95cf6259 _pthread_start + 345
8 libSystem.B.dylib
0x95cf60de thread_start + 34
Thread 7:
0 libSystem.B.dylib
0x95cf6aa2 __semwait_signal + 10
1 libSystem.B.dylib
0x95cf675e _pthread_cond_wait + 1191
2 libSystem.B.dylib
0x95cf83f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes
0x00050dc3 0x1000 + 327107
4 com.apple.iTunes
0x00050c7f 0x1000 + 326783
5 com.apple.iTunes
0x00050c1b 0x1000 + 326683
6 com.apple.iTunes
0x00050a6e 0x1000 + 326254
7 com.apple.iTunes
0x0091e2fe 0x1000 + 9556734
8 libSystem.B.dylib
0x95cf6259 _pthread_start + 345
9 libSystem.B.dylib
0x95cf60de thread_start + 34
Thread 8:
0 libSystem.B.dylib
0x95cee412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x95cee9a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x95cee5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x037d7b70 ecx: 0x0333d200 edx: 0x0333e1b4
edi: 0x037d81f8 esi: 0xfbf66df6 ebp: 0xbfff9e38 esp: 0xbfff9e10
ss: 0x0000001f efl: 0x00010286 eip: 0x007f275f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xfbf66df6
Binary Images:
0x1000 - 0x1128fdf com.apple.iTunes 10.6.1 (10.6.1) <BC1ACF3D-8DB4-F397-FBA1-0B26633B6D0C> /Applications/iTunes.app/Contents/MacOS/iTunes
0x137c000 - 0x13f7fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <055BCDEA-3996-AC1B-EEF1-E158DF8AA5E4> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x143c000 - 0x1461ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1489000 - 0x148eff7 com.apple.iPod 1.6 (17) <1C363658-799C-351F-52F3-645FB18CCAE3> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1494000 - 0x1770fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1792000 - 0x17c5fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x17d2000 - 0x189cfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x18b3000 - 0x18f5fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x18fa000 - 0x193fff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x195e000 - 0x1cc9ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1d2e000 - 0x206efeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x27f1000 - 0x27f2ff7 com.apple.textencoding.unicode 2.3 (2.3) <A7D310DB-A5E6-C834-F72F-A66453834CC0> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1455b000 - 0x14928fe7 com.apple.CoreFP 2.1.37 (2.1.37) <5075E6B8-08EA-CBFC-770C-1653E4F49053> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x14a90000 - 0x15be7ff7 com.apple.CoreFP1 1.14.37 (1.14.37) <B7B4E73D-E8C8-19D9-629D-139B0E2BED79> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x16d3c000 - 0x16d40ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x16d45000 - 0x16d4bff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x16f6a000 - 0x16f90fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <1C17D1BE-1E54-70CF-07B2-86E5DA647C81> /usr/lib/libssl.0.9.7.dylib
0x16fd5000 - 0x16fdaff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <52EF9BE5-FB13-BCC4-140D-880C271A7B43> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x17238000 - 0x172c4ff7 com.apple.mobiledevice 507.6 (507.6) <F7DDA28B-630F-862A-11E2-6386027EB81C> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1730d000 - 0x173c2fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <78B6EEB6-50D9-4479-D1A5-B4C381A07E4D> /usr/lib/libcrypto.0.9.7.dylib
0x17408000 - 0x175eefef com.apple.audio.codecs.Components 2.0.4 (2.0.4) <5D32DF8D-C577-EB6B-72FA-1ABDF1CED762> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <412DBD1B-E9B5-E67C-99E4-820BF38239AC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x9003c000 - 0x9003cff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x901a8000 - 0x902d5ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x902d6000 - 0x90501ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9058b000 - 0x905c9ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x905ca000 - 0x905e2ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x905e3000 - 0x905e9fff com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x905ed000 - 0x9076ffe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x90770000 - 0x90782ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90919000 - 0x90935fe3 com.apple.openscripting 1.3.1 (???) <0E6B81D1-C1BD-1B5F-836F-256E6701B5DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90936000 - 0x9097afe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9097b000 - 0x90988ff7 com.apple.AppleFSCompression 24.4 (1.0) <6D696284-020B-7F5C-226D-B820F0E981D2> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x90989000 - 0x90a95fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x90a96000 - 0x90adbff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x90b6a000 - 0x90b7aff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x90bcc000 - 0x90bceff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90bcf000 - 0x90d12fef com.apple.QTKit 7.7 (1790) <95F7C69A-1D24-A96A-E95D-1DF8CCD03FB3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90d25000 - 0x90d2eff7 com.apple.DiskArbitration 2.3 (2.3) <6AA6DDF6-AFC3-BBDB-751A-64AE3580A49E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90d2f000 - 0x90d69ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
0x90d6f000 - 0x90de9fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90e2e000 - 0x90e39ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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0x985f3000 - 0x985f7ff7 libGIF.dylib ??? (???) <5D29E5F4-30B9-5A24-55E7-BCBA30499093> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x985f8000 - 0x98ab3ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x98bc4000 - 0x98bd8fe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x98c23000 - 0x99039ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9903a000 - 0x99105fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x99107000 - 0x9914aff7 com.apple.NavigationServices 3.5.4 (182) <FE19D51B-233A-69EC-9E36-B89D0EA438C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9914b000 - 0x9917cff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9917d000 - 0x995cefef com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x995cf000 - 0x995f6ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <F45520B0-6B27-CD57-54B1-203FE32120DA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x99616000 - 0x9987cff7 com.apple.security 6.1.2 (55002) <E999CCEF-B769-4355-3E68-6003FCF6FE2B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9987d000 - 0x99b77fef com.apple.QuickTime 7.6.6 (1790) <A5B2CDA8-47C9-F1AE-ED54-625B0FAB426F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99b78000 - 0x99de9fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9a075000 - 0x9a076ff7 com.apple.TrustEvaluationAgent 1.1 (1) <06484720-AB50-6FD9-B5BF-05F5A640C9E5> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9a077000 - 0x9a07eff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9a07f000 - 0x9a137feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9a138000 - 0x9a138ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9a193000 - 0x9a1b3fe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x9a1b4000 - 0x9a251fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9a252000 - 0x9a252ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9a29c000 - 0x9a29eff7 libRadiance.dylib ??? (???) <98EC06D5-1A02-EDEF-BF9D-2C986761AD54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9a31d000 - 0x9a345ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x9a346000 - 0x9a6b1ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9a88f000 - 0x9a89cff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a89d000 - 0x9a945ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9a946000 - 0x9a99cff7 com.apple.MeshKitRuntime 1.1 (49.2) <4B41E225-69AC-6EFA-190E-DC6A4BD8109E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x9a9c8000 - 0x9aac8fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0x9aac9000 - 0x9aae7fe7 libPng.dylib ??? (???) <45185287-25AD-C239-AA58-8FA53DF55B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9aae8000 - 0x9ab2fffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x9ab30000 - 0x9ab30ff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x9abd7000 - 0x9abddfe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232,89 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 735,5 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 7
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000 / 2Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
After itunes software update on vista, itunes shuts down - any help?
After I update itunes, Windows says that it needs to shut down the application due to an unexpected error. Windows support says to repair itunes. I process the repair, then itunes shuts down "unexpectedly" again. Windows supports says to repair again. Same circle..... itunes never works. I am using Vista. Any thoughts?
I did this and it still gave me the microsoft error " itunes has stopped working. A problem caused the program to stop working correctly. Windos will close the program and notify you is a solution is available". same circle again.
-
Itunes shuts down when clicking anything
My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.
Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
How come when i try to update ipod2g 3.1.3 to 4.2 in itunes an error occurs and itunes shuts down?
OKAY SO EVERYTIME I TRY TO UPDATE MY IPOD TOUCH 2ND GENERATION iOS 3.1.3 TO THE LATEST IN ITUNES WHICH IS 4.2 . i start the download and during the download my computer bring up one of those error things where you click send report or dont send report and i click send report and itunes shuts down i have tried everyhing clicking the restore button update button, even doing the shift and trying to update to 4.0 . nothing seems to work i cant get facebook, twitter, or any app that requires 3.2 & higher. AND YES I AM SURE THAT I HAVE AN IPOD TOUCH 2G AND MY IOS IS 3.1.3 ... WHAT DO I DO SOMEONE PLEASE HELP.. I DONT KNOW WHAT TO DO AND I HAVE THE LATEST ITUNES 10.6 I EVEN TRIED GETTING 10.X TO SEE IF THAT WORKS IT DIDNT..... AND ALSO WHEN I TRIED TO DO THE SHIFT THING I GOT ERROR 3194 IF I FIXED IT I GOT ERROR 16** I FORGOT BUT IT HAD A 1619 OR SOMETHING LIKE THAT./ I ALWAYS GET ERRORS WHAT DO I DO? PLEASE HELP QUICKLY IM LOSING PATIENCE!
I WAS SO CLOSE TO GETTING DONE WITH MY IPOD DOWNLOAD BUT THEN WHEN IT WAS ALMOST DONE IT SAID AN UNEXPECTED ERROR OCCURED !! AGAIN ........
WHAT DO I DOO NOTHING IS WORKING... I;; NEVER BE ABLE TO UPDATE MY IPOD AND BTW I GOT IT IN 2010 JST IN CASE U NEEDED THAT...INFORMATION.. -
ITunes shuts down when playing cd
I run on Mac OS X Lion 10.7. and i use itunes 10.5.2. There has been a problem ever since i started using my macbook. Everytime i want to play a cd, at the end of each track itunes shuts down and i get a message than an unexpected error occured. Although i can import music and play one track at a time, everytime the track ends instead of playing the next one, itunes shuts down. Any suggestions? I have no idea what might cause this
hiya!
just checking ... is that a dual core or dual processor PC?
iTunes for Windows quits unexpectedly importing CDs on a dual-processor or dual-core computer
love, b -
ITunes shuts down when syncing iTouch with another computer
Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.
look at this article. The article give a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
ITunes shut down when opening the store?
I updated to the new iTunes on my windows 7 PC and now every time I try to open the iTunes store I get an error message that windows will close the program and notify me of a solution.
iTunes has stopped working, only when I try to access the store.Hi vixencompass,
Welcome to the Apple Support Communities!
In this situation where iTunes is shutting down unexpectedly when you open the iTunes Store, I would suggest the troubleshooting steps located in the attached article.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Cheers,
Joe -
Itunes shuts down after about ten minutes.
itunes shuts down after about ten minutes. how do I fix that?
Hey navret91
If you are seeing iTunes crash on you, then check out one of the articles below that will assist with troubleshooting for your operating system on your computer.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Itunes shuts down when I turn on Itunes Match.
iTunes shuts down a few seconds after I turn on Match. I've tried signing in and then back out with no effect. Help please.
Hi detroit84,
Thanks for participating in the Apple Support Communities.
If iTunes for Windows is quitting unexpectedly when you try to use Match, the troubleshooting tips in this article can help:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Best Regards,
Jeremy -
Itunes shuts down when clicking on "add a file"
When I click on File/ Add file to Library Itunes shuts down (Message: "Itunes has stopped working"). However, adding a folder to the library works. I have the latest version 12.1.1. Any suggestions?
Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
HT203163 itunes shuts down when i click on itunes store
itunes shuts down when i click on itunes store
Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen -
**HELP** itunes shuts down when clicking apps key
Hello,
I need help with my itunes, since updating my software last week to IOS 7, I lost the majority of my apps off my phone, so when I now connect my iphone to itunes and click on the apps key to update the phone, itunes compleyely shuts down unexpectedly.
i use an iphone 4 and have no idea why this is happening?Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Ipod will not go past 'backing up ipod' when syncing and then itunes shuts down???
hi, need help, have tried re-installing itunes and is failing to work. i can sync the ipod touch (1st gen) to my laptop but cannot snyc it to my boyfriends laptop as it is his. on his it just gets as far as 'backing up ipod' and then an error message appears and itunes shuts down. any help or ideas??? getting pretty annoyed with this. Thanks
Also see:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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