ITunes shuts down when computer sleeps

My computer falls asleep when I'm playing music on iTunes. I guess my computer thinks that there's no activity. I've tried tweaking with the energy saver settings, but it's still happening. It does the same thing when I'm watching videos on iTunes.

look at this article.  The article give a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Similar Messages

  • How do you prevent the computer from shutting down when in sleep mode?

    How do you prevent the computer from shutting down when in sleep mode and plugged in?

    Thanks tjk.
    Those are great suggestions and got me looking in places I had not considered before. Unfortunately, the problem remains. The System Preferences did not have the shut down option activated and there are no parental controls active on the computer.
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    Brian

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    My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

    Hey chaimoy,
    It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    http://support.apple.com/en-us/HT203206
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • HT203163 itunes shuts down when i click on itunes store

    itunes shuts down when i click on itunes store

    Hello weedonj,
    The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/en-us/HT203206
    Cheers,
    Allen

  • Itunes shuts down when syncing videos to iphone 3gs

    iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • ITunes shuts down when syncing iTouch with another computer

    Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.

    look at this article.  The article give a link for XP.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Mac shuts down when in sleep

    I have a macbook late-2009 and when I am in boot camp and my computer goes to sleep, it shuts  down the computer and  gives me an error that the hibernate file was corrupted. I am thinking that it might be the main battery or the CMOS battery.

    I have a macbook late-2009 and when I am in boot camp and my computer goes to sleep, it shuts  down the computer and  gives me an error that the hibernate file was corrupted. I am thinking that it might be the main battery or the CMOS battery.

  • Itunes shuts down when I open store

    I just updated to the newest version of iTunes for Windows.  I also just updated to Windows 8.1.   When I open iTunes, it works great until I open the store.   I get an error message that says "iTunes has stopped working" and itunes shuts down.  Any help would be appreciated
    Dave

    Some more info.................I have uninstalled and reinstalled iTunes and Quicktime.  No fix.   I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop.   As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

  • ITunes shuts down when I plug in my iPod

    I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
    I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
    So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
    Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
    Message was edited by: WhyWon'tThisAcceptMyName?

    Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
    To change the drive letter:
    Since we know this trick works
    First open itunes, then select Edit-Preferences and leave this open.
    Then, follow the steps [here|http://support.apple.com/kb/TS1493]
    I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
    Message was edited by: hmacross

  • Itunes shuts down when connecting Ipod HELP

    Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!

    Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
    1. Find the file(s) on your computer by doing a computer search from the start menu.
    2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
    3. Then open iTunes.
    4. Locate the file(s).
    5. They should have a little ! next to them.
    6. When you click on them, iTunes won't shut down.
    7. Just right click on the file(s) and delete them again, this time from iTunes.
    8. Reset your iPod.
    9. Connect it.
    10. Your problem is solved!

  • ITunes Shuts Down when Loading Videos

    I have a 120 gig iPod Classic, and just recently I started having problems with it. Now whenever I try to load a movie from iTunes to my iPod, iTunes shuts down right when the video is almost done loading onto my iPod. I have no problems with music, or even when I load videos from another computer. Does anyone know how to fix this?

    Are you trying to sync them from the photos tab?
    If so, try importing the videos into itunes and then syncing them from the movies tab.
    You'll also want to uncheck 'Sync Videos' in the photos tab.

  • ITunes shuts down when i try and play a song...

    i upgraded my iTunes to 7.1 (it didnt look like regular upgrade, looked more like an entire installation) i can get in fine but when i click to play music iTunes shuts down with no warning or error...it just shuts down ??? Can someone pretty please help me?

    Welcome to Apple Support Communities
    You need to authorize your computer in order to play purchased content from the iTunes Store.
    To authorize your Mac, open iTunes and go to Store menu (on the menu bar, at the top of the display) > Authorize this Computer

  • IdeaPad U400 shuts down when in sleep mode

    My IdeaPad U400 shuts down when sleeping. All programs terminate.
    I reviewed another poster's complaint about a similar problem several months. The response instructed the user to update the computer's drivers.
    I have updated my drivers. My computer still shuts down regularly while sleeping. Please help!

    Hi RuthAnne,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that the issue still persists even after re-installing the drivers as suggested in the previous posts, I also assume that you have updated the Video Driver(Win 7 or Win 8) & Chipset Driver (Win 7 or Win 8)specifically and checked if this resolves the issue.
    If the issue is same even after installing the above mentioned drivers, please backup the Data in the computer to any external hard drive and perform OSRI (Operating System Re-Install) to check and confirm the issue is with the
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    NOTE: If the computer is shipped with pre-installed operating System OSRI can be performed using the instructions in U400 User Guide click here, check the steps to perform OKR(One Key Recovery) on page 23.
    Hope this helps!!!
    Best Regards
    Shiva Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Itunes shutting down when I connect mu ipod!

    Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

    My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

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