ITunes shuts down when iPhone is connected.

I can open my iTunes and listen to music, browse the store, everything. As soon as I connect my iPhone I get a message saying iTunes has stopped working and the program closes. There is some DEP warning coming up from Windows (vista 64bit), I can not figure out how to solve the problem. I have uninstalled and reinstalled the programs, reset the computer, reset the phone...I am out of ideas.

You might want to take a look at this Apple article and completely remove iTunes and associated files completely and reinstall it. See if that helps.
http://support.apple.com/kb/HT1923
After removing and reinstalling iTunes, reboot the computer and reattch the iPhone.

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ITunes shutting down when iPod is connected...

I am having trouble getting my installation of iTunes to recognize that there is an iPod connected. My 5th Gen iPod Video can be connected to Windows no problem, I am able to access it as a disk drive, etc, get all the drivers for Windows to install, etc...however, when I start iTunes, the problem excperiences an unexpected error and is needed to shut down immediately.
iTunes is able to start, error free when my iPod is not connected via the USB port - only happens when an iPod is connected during iTunes' start up and when one is connected after iTunes has been started.
Any ideas as to how this can be solved?
AMD Desktop PC Windows XP Pro

With a call to a friend of the family who deals with Apple related troubleshooting, was able to Hard Format the iPod as a FAT32 disk drive and have iTunes recognize it in "recovery mode", allowing me to start iTunes and repair the disk.

PowerBook shuts down when iPhone is connected

I just got an iPhone S 3.0.1, and noticed that whenever I connect it to my 15" PowerBook 10.4.11, it will shut down.
So far, the computer stays on if I'm using it, but if I leave it inactive for about 5-10 minutes, it completely shuts down.
When I go to restart it, it takes a bit longer than usual to have anything come up on the screen.
Any thoughts?

OK, that's a little different - it sounded like the computer would shut down immediately upon connecting the iPhone.
I have no great answer. I use the Touch myself. Try posting to the iPhone forum, too.
In case it helps someone, does this happen whether the power cable is attached or not? What timeout do you have set for the Mac to sleep ordinarily? Got an Apple Store nearby?

ITunes shuts down when ipod is connected....

Ever since I did the last update, everytime I connect my ipod to synch with itunes...itunes automatically shuts down!! I can use itunes just fine by itself and the same for the ipod. But once I connect them itunes just shuts down...no error message, nothing. Does anyone have any suggestions on how to fix this??

This has started happening to me in the past week since i uploaded the latest Apple install on vista.
Itunes will work on its own but soon as i plug in my new nano it shuts down within seconds.
This is typical of Apple.....until hundred of complaints are registered they never get off their F~~~~ing arses and solve the problems

Itunes shuts down when syncing videos to iphone 3gs

iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

HT203163 itunes shuts down when i click on itunes store

itunes shuts down when i click on itunes store

Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen

Itunes shuts down when connecting Ipod HELP

Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!

Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
1. Find the file(s) on your computer by doing a computer search from the start menu.
2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
3. Then open iTunes.
4. Locate the file(s).
5. They should have a little ! next to them.
6. When you click on them, iTunes won't shut down.
7. Just right click on the file(s) and delete them again, this time from iTunes.
8. Reset your iPod.
9. Connect it.
10. Your problem is solved!

Itunes shuts down when I try to select apps tab for Iphone 5

Iphone 5
IOS7.2
Itunes 11.1
When I try to manage my apps in itunes, itunes shuts down as soon as I click the apps tab. Everything else syncs just fine. What's the fix?

This is really silly but here is the soultion:
You can't have Newsstand hidden in a folder.
If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder. If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.

Itunes shutting down when I connect mu ipod!

Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

ITunes shuts down when I connect my IPod

Hello to all.
Everytime I connect my IPod to my PC, iTunes shuts down. If I disconnect the IPod, I can use iTunes. What happened? I already installed the newest software. The problem is new for me, some days ago I could use ITunes normally with my IPod. The second problem is, that I cant see and hear my music, which is still on my IPod. This problem exists since I got the problem with iTunes.

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

ITunes shuts down when I plug in my iPod

I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
Message was edited by: WhyWon'tThisAcceptMyName?

Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
To change the drive letter:
Since we know this trick works
First open itunes, then select Edit-Preferences and leave this open.
Then, follow the steps [here|http://support.apple.com/kb/TS1493]
I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
Message was edited by: hmacross

ITunes Shuts Down When Launching the Store

I am able to open and use iTunes normally for playing songs and playlist organization, but every time I try to launch the store iTunes shuts down completely. No error message or warning. I have not had any problmes with it in the past, and nothing has changed as far as settings or new hardware/software. As far as I can see all firewalls and anti-virus programs have been turned off, and I am able to log into other file sharing services fine. Could it be a low memory issue?
Anyone have any ideas??
All advice and help is appreciated...thanks!!
Windows XP

I am having a similar problem at home but I have found a pattern. I have itunes installed on my laptop. When I launch the store through my connection at work everything works fine - the CPU is only 60 % peaked at the worst time and this is with MS Excel, and a TV streamer working simultaneously. When I attempt to lauch the store at home on my laptop using either a wireless or a wire connection through my Xplornet satellite connection the connection freezes, my CPU is 100.0 % used. and and the system is frozen. I can still play tunes from my library but itunes is functioning very slowly.
I also frequently get a message using the help function in the program that I do not have a "secured connection to the store.
This problem just started after Xmas and I also installed the new Itunes version. Everything was perfoming fine at home with all of my computers. Now both my desktop and laptop suffer the same consequences
Like you, all of my firewall and Explorer settings are correct. Based on my opposite results and consistentcy, I therefore contend its the internet connection that appears to have some bearing on the problem. I also removed Norton from all of my systems and replaced my protection with something less greedy on my resources. Although my connection is not true high speed from a performance standpoint it is still approx. 80 - 90 times fast than an analog connection. Because I live in the country where true high speed connections don't exist, this is as good as it gets.
Check your signal strength in your internet connection. It would be appreciated if Apple could respond to my email last week. After all we are the ones prepared to buy downloaded music and we can't without getting these bugs resolved.
Should I reinstall the old Itunes version ? There is an old saying - " If it works fine - change it ! "
Thanks

ITunes shuts down when I try to purchase songs

When I click "buy album" it connects to the store, and then iTunes shuts down. It also shuts down when I try to "check for purchases." I am running the newest version of iTunes. It also did this with my previous version.
Real Player also shuts down, when I download videos.
I have re-installed both iTunes and real player around 5 times. So that will not help.
Powerbook G4

In addition to the other requested information, when was the last time ... or perhaps this will be the first time, to run Preferential Treatment to ensure your preference files aren't corrupt? If you can download it, it's at http://www.jonn8.com/html/pt.html. If you have OnyX, you can check your preference files using it, too.

ITunes shuts down when iPhone is connected.

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