ITunes shuts down when iPod connects

Well i bought the new 5th Generation iPod and when i connect it, it shuts down the whole iTunes. I tried it on another windows vista computer, and same issue. Works fine with MAC. But I dont want to buy another computer. ASSISTANCE?

Head into your Problem Reports and Solutions control panel, and go into your Problem History. Look for iTunes problem reports generated at the same time as the ipod-plugging-in incidents. Open them up and have a look at the details. Are they all saying the same thing? If so, paste the contents of a typical report into a reply here so we can have a look at it.

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ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shutting down when I connect mu ipod!

Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

ITunes shuts down when I connect my IPod

Hello to all.
Everytime I connect my IPod to my PC, iTunes shuts down. If I disconnect the IPod, I can use iTunes. What happened? I already installed the newest software. The problem is new for me, some days ago I could use ITunes normally with my IPod. The second problem is, that I cant see and hear my music, which is still on my IPod. This problem exists since I got the problem with iTunes.

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

Itunes shuts down when ipod plugged in

my itunes shuts down the minute i plug in my ipod. ive unistalled and reinstalled ipod and downloaded the ipod updater but still same problem.
what can i do to fix this bc ipod is now worthless.
thanks,
chris

okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b

ITunes shutting down when iPod is connected...

I am having trouble getting my installation of iTunes to recognize that there is an iPod connected. My 5th Gen iPod Video can be connected to Windows no problem, I am able to access it as a disk drive, etc, get all the drivers for Windows to install, etc...however, when I start iTunes, the problem excperiences an unexpected error and is needed to shut down immediately.
iTunes is able to start, error free when my iPod is not connected via the USB port - only happens when an iPod is connected during iTunes' start up and when one is connected after iTunes has been started.
Any ideas as to how this can be solved?
AMD Desktop PC Windows XP Pro

With a call to a friend of the family who deals with Apple related troubleshooting, was able to Hard Format the iPod as a FAT32 disk drive and have iTunes recognize it in "recovery mode", allowing me to start iTunes and repair the disk.

Itunes shuts down when I connect my ipod video

I have a ipod video 60gb (the one right before they released the 80gb). I recently had to reinstall OS 10.4 due to freezing issues. Well, it still freezes, and it froze during the re-sync of the ipod and I had to reboot the ipod cause I had to reboot the computer. Now whenever I connect the ipod, it is recognized by the CPU, but whenever Itunes starts up with the ipod connected, it just shuts right down.
Help...

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shuts down when i connect ipod

hi, ive just moved all my music from c drive to h drive. its all still there in itunes and plays fine. but when i connect my ipod itunes just closes down.theres an error and thats it. how can i fix thi? thanks.

actually its an ipod nano 4gb, sorry

ITunes shuts down when ipod is connected....

Ever since I did the last update, everytime I connect my ipod to synch with itunes...itunes automatically shuts down!! I can use itunes just fine by itself and the same for the ipod. But once I connect them itunes just shuts down...no error message, nothing. Does anyone have any suggestions on how to fix this??

This has started happening to me in the past week since i uploaded the latest Apple install on vista.
Itunes will work on its own but soon as i plug in my new nano it shuts down within seconds.
This is typical of Apple.....until hundred of complaints are registered they never get off their F~~~~ing arses and solve the problems

ITunes shuts down when iPod plugged in? iPod corrupt?

I'm sorry if this was posted before...but I looked through a few pages of this board and didn't find it so I'm posting it....
When I plug in my iPod to update it, it says that my iPod file or whatever is corrupt...and the iTunes says it has encountered an error and needs to close. If I start iTunes again, it says it needs to close as soon as it starts up. So, there is no way my iPod is updating.
Does anyone know how to fix this problem?
please help!
thanks if you do

okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b

Itunes keeps shutting down when I connect my IPod Classic

Itunes shuts down whenever I connect my IPOD classic and sync attempts to start. I have had this IPod for several years and I have had Windows 7 for over 6 months. I am trying to update versions, but I get an error message with that also.I have also seen posts on Microsoft and they aren't helpful.....I have seen many posts on Itunes also regarding same issue. What is up when the company will not fix their problems with the products?

I downloaded the 64bit system....did it like 3 times. Finally, I found some other helpful hints. I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod). That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes. Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go. When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shuts down when syncing videos to iphone 3gs

iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
should I bring it to apple ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
Replacing or even suggesting replacing hardware without doing basic troubleshooting first is not very smart.
If basic troubleshooting does not resolve, take it to Apple for evaluation. There is no obligation to pay for anything, the evaluation is free.

ITunes shuts down when iPod connects

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