Itunes shuts down when syncing music

Trying to put music on my new ipod nano 7th gen and itunes keeps shutting down

When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

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When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

ITunes shuts down when syncing iTouch with another computer

Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.

look at this article. The article give a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Itunes shuts down when loading music to ipod Touch

I just bought a new PC running Windows 7. Everything is set up correctly in iTunes. When I first synced the iPod Touch it loaded about a third of my music before I got an error message saying iTunes had stopped working and needed to shut down. Now, as soon as it tries to load the music, iTunes stops working again and I have to shut it down. It's always at the point where iTunes attempts to load the music (not at the start of the sync process).

I've solved it. I was using a 3rd party USB cable, which wasn't playing nicely with the iPod. As soon as I used the proper cable it worked perfectly. Apologies to Apple and shame on you Logic3 for making crappy cables!

Itunes shuts down when syncing

so alls i am trying to dois add some music and photos to my iphone. Every time i go to sync i get a message saying itune has encountered a problem and needs to shut down, then is says windows will check for a solution but cannot find any problems. im running windowns 7, the most up to date itunes and the iphone 3.1.3 software. has anyone else encountered this issue?

Welcome to the discussions,
try these suggestions "Troubleshooting unexpected quits, freezes, or launch issues": http://support.apple.com/kb/TS1717
Did you already remove and reinstall all Apple software including iTunes? http://support.apple.com/kb/HT1923

Why does iTunes shut down when playing music but not using computer, why does iTunes shut down when playing music but not using computer

Hi Everybody
When I use my macbook pro running lion 10.7.2 to play music through itunes it shuts down after about 2 minutes, is there anything I can set to keep the itunes open and playing when not in use, this problem only started when I updated from snow loepard to lion.
Thanks

Hi Limnos
I have tried that but it makes no difference at all, the only way I have found to get continues sound is to open and set a keynote presentation onto play and dimmed the screen using the function key and adjusting it manually so as not to kicker my screen, there must be an easier way than this.
Thanks for trying

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

HT203163 itunes shuts down when i click on itunes store

itunes shuts down when i click on itunes store

Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen

Desktop Manager shuts down when syncing Outlook 2007 calendar

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I've had my Curve for about 6 months, and now the desktop manager shuts down when syncing the calendar. It gets throught the address book and then I get a message that an error has occurred and it must shut down. I sync with an Outlook 2003/XP on my work computer and have no problems, but my home computer runs Outlook 2007/Vista. I'd love some help figuring out this issue. Thanks!
Solved!
Go to Solution.

next thing to try is start-run-msconfig
click on STARTUP tab, and disable all
restart PC, and try again

Itunes shuts down when I try to sync videos

I have successfully synced videos in the past. Recently, Itunes shuts down every time it trys to synch the videos.

Are you trying to sync them from the photos tab?
If so, try importing the videos into itunes and then syncing them from the movies tab.
You'll also want to uncheck 'Sync Videos' in the photos tab.

My iTunes shuts down when I try to sync my iPad

Please help! Everytime I try to sync my ipad iTunes shuts down.

Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
Basics for problems syncing:
-restart computer
-make sure device is not out if power
-try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
-run apple's web-based device assistant
http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
clink for the device...etc.
this book looks great

ITunes Shuts Down when Loading Videos

I have a 120 gig iPod Classic, and just recently I started having problems with it. Now whenever I try to load a movie from iTunes to my iPod, iTunes shuts down right when the video is almost done loading onto my iPod. I have no problems with music, or even when I load videos from another computer. Does anyone know how to fix this?

Are you trying to sync them from the photos tab?
If so, try importing the videos into itunes and then syncing them from the movies tab.
You'll also want to uncheck 'Sync Videos' in the photos tab.

TS1717 itunes shuts down when printing a playlist

my itunes always shuts down when printing a custom playlist. Can anyone help me with this?

Friends: Here's the answer to at least my problem of having iTunes crash most of the way through Step 3 of the iTunes Match process: There were Voice Memo files mixed in with the music files. Although both are listed as *.m4a files, the match system hiccupped when encountering them.
Solution: Use the "Info" button to find out where the possibly offending files are located. Go to that location and move them someplace else.
Once the offending files are gone the entire process works like a charm.
Now why couldn't Apple have told us that little "secret" instead of having us *customers* thrashing around in the dark?
Hopefully this will help someone else out there.
GeorgeIP

ITunes shut down when trying to change photo setting

I just bought a new 30GB iPod on Wed and also had to d/l the new itunes. Everything snycs well, music, video, but when i try change the default photo settings iTunes shuts down. The defaut setting is for the photos to be in the Photoshop album folder. I dont have Photoshop, and everytime i try to change the photo folder it shuts down.
Anyone else have this problem?

Its the error message that says that iTunes experienced an error or something and nees to close
okay. i haven't had a lot of dealings with that message in that context with a 7.0.x. (troubleshooting techniques for it differ depending on what you are doing with itunes when itunes throws it at you.)
so (when you get home) let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shuts down when syncing music

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