Itunes shuts down when syncing videos to iphone 3gs

iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

Similar Messages

ITunes Shuts Down when Loading Videos

I have a 120 gig iPod Classic, and just recently I started having problems with it. Now whenever I try to load a movie from iTunes to my iPod, iTunes shuts down right when the video is almost done loading onto my iPod. I have no problems with music, or even when I load videos from another computer. Does anyone know how to fix this?

Are you trying to sync them from the photos tab?
If so, try importing the videos into itunes and then syncing them from the movies tab.
You'll also want to uncheck 'Sync Videos' in the photos tab.

ITunes shuts down when syncing iTouch with another computer

Decided to use a different computer(laptop) running windows. Have moved library via hard drive transfer. Went to connect iTouch- couldn't restore it, but genius bar got it working. Probable antivirus conflict. Now after updating software for both iTunes and iTouch and consolidating library , can't get sync to work. I backed up iTouch before attempting sync and it did import contacts etc. But now it won't sync music library. When I manually move an album to the device , now iTunes shuts down and becomes unresponsive after the first 3 or 4 seconds of the tranfer. Very frustrating.

look at this article. The article give a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Itunes shuts down when syncing music

Trying to put music on my new ipod nano 7th gen and itunes keeps shutting down

When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

Itunes shuts down when syncing

so alls i am trying to dois add some music and photos to my iphone. Every time i go to sync i get a message saying itune has encountered a problem and needs to shut down, then is says windows will check for a solution but cannot find any problems. im running windowns 7, the most up to date itunes and the iphone 3.1.3 software. has anyone else encountered this issue?

Welcome to the discussions,
try these suggestions "Troubleshooting unexpected quits, freezes, or launch issues": http://support.apple.com/kb/TS1717
Did you already remove and reinstall all Apple software including iTunes? http://support.apple.com/kb/HT1923

ITunes shuts down during sync & videos freeze

so i got HP with Vista Home and 300GB hard drive but whenever i try to sync videos iTunes gets an error then closes itself and restarts my computer. In addition, whenever i play videos or movies on my computer downloaded from iTunes store, video window just freezes and shuts down Itunes completely. now it's gotten so bad that i cant even get into iTunes store.
I have tried looking everywhere and even asked apple people if Vista has any issues with iTunes, but noone was able to help me.
PLEASE HELP
Message was edited by: sergei561

install older version of itunes

ITunes shuts down on mp4 videos

Itunes shuts down when I play mpeg-4 music videos. Quicktime player has no problem.
I use xilisoft dvd to ipod ripper versions 4 and 5. The encoding settings for the mpeg-4 files are
Video: Video size 640x480, Framerate: Auto, Aspect Ratio: Auto, Same Quality: False.
Audio: Bitrate: 128, Samplerate: 48000, Channels: 2 Stereo, Disable Audio: False
Is it these settings that makes itunes shut down?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes shuts down when clicking anything

My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

HT203163 itunes shuts down when i click on itunes store

itunes shuts down when i click on itunes store

Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen

Desktop Manager shuts down when syncing Outlook 2007 calendar

Hey,
I've had my Curve for about 6 months, and now the desktop manager shuts down when syncing the calendar. It gets throught the address book and then I get a message that an error has occurred and it must shut down. I sync with an Outlook 2003/XP on my work computer and have no problems, but my home computer runs Outlook 2007/Vista. I'd love some help figuring out this issue. Thanks!
Solved!
Go to Solution.

next thing to try is start-run-msconfig
click on STARTUP tab, and disable all
restart PC, and try again

My phone froze and will not shut down when I updated the iphone

my phone froze and will not shut down when I updated the iphone with the new software
<Re-Titled By Host>

Hi there bebe_meza,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W.

Itunes shuts down when I try to sync videos

I have successfully synced videos in the past. Recently, Itunes shuts down every time it trys to synch the videos.

Are you trying to sync them from the photos tab?
If so, try importing the videos into itunes and then syncing them from the movies tab.
You'll also want to uncheck 'Sync Videos' in the photos tab.

Itunes shuts down when I try to select apps tab for Iphone 5

Iphone 5
IOS7.2
Itunes 11.1
When I try to manage my apps in itunes, itunes shuts down as soon as I click the apps tab. Everything else syncs just fine. What's the fix?

This is really silly but here is the soultion:
You can't have Newsstand hidden in a folder.
If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder. If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.

ITunes shuts down when trying to play video

My iTunes software shuts down when I try to play a video from my iTunes Library or from the iTunes Store site. I have backed up the library and have tried to reinstall iTunes, but when I did the entire library reappeared and the same problem exists. My Quicktime does work and iDVD, too, with home movies, other online streaming and DVDs, So I'm sure that the problem is with iTunes.
IBook G4 Mac OS X (10.4.8)

I upgraded Quicktime and now it works.
IBook G4 Mac OS X (10.4.8)

Itunes shuts down when syncing videos to iphone 3gs

Similar Messages

Maybe you are looking for