Itunes shuts down when trying to restore or look at music...

I think my ipod is corrupt. If I immediately try to view my music from my ipod, it is all greyed out, and I can't choose anything. If I click on my ipod in itunes and view its information, then I try to choose to look at music, itunes just shuts down. Also if I try to restore, itunes just shuts down, and doesn't even give me a chance to restore. I know it's because I tried to download songs off of my friends computer using his itunes, but does any one know how to fix it???? Anything will help, Thanxs a lot!!!! Adaumus

I upgraded Quicktime and now it works.
IBook G4   Mac OS X (10.4.8)  

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    IBook G4   Mac OS X (10.4.8)  

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    IBook G4   Mac OS X (10.4.8)  

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