ITUNES shuts down whenever I connect my IPOD for updating...

Whenever I open iTunes and connect my IPOD for updating get the windows message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience... bla bla bla , send or dont send error report". Both Ipod and itunes work well but ipod can't be updated.
Earlier today, i reinstall iTunes and then updated it to the latest version available on line but the "error" continues.
What shall I do????
Please HELP me!!!!!

First uninstall iTunes AND quicktime in control panel>add remove. Goto acer web site and download any patches and updates they offer, especailly for iTunes issues for your model.
Now disable any antivirus programs and security programs and things then goto apple.com and download/install the latest version of iTunes, don't install what came with your iPod on CD for its likly outdated by now anyways. When its done installing, reboot the PC

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    - A concise description of the issue you are seeing
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