ITunes shuts down whenever I try to open a movie or tv show.

Trying to fix a friends machine so they can let their kids watch movies on their computer again. After looking at it I am stumped.
Each time I open iTunes and then attempt to open movies or a tv show, the screen acts like it is going to open and then essentially stops and closes the video window. No real informatioin is provided as to why this is happening. The computer has had no previous problems playing video in iTunes and Netflix works just fine.
Windows Vista. Current iTunes version.
Checked for updates. Did an installation repair. Deleted iTunes and reinstalled with no success.
Any help would be appreciated.

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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Source:        Application Error
Date:          2/10/2012 3:24:07 PM
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Task Category: (100)
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Keywords:      Classic
User:          N/A
Computer:      Tiffany-HP
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Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
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ITunes shuts down whenever I try to open a movie or tv show.

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