ITunes shutting down after upgrade to 9

I just upgraded to release 9 (in large part because I just bought an iPhone). Right after I finished the upgrade, iTunes started closing within 7 to 8 seconds of launching. Any ideas?

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Itunes shuts down after about ten minutes.

itunes shuts down after about ten minutes. how do I fix that?

Hey navret91
If you are seeing iTunes crash on you, then check out one of the articles below that will assist with troubleshooting for your operating system on your computer.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using Apple Support Communities.
Regards,
-Norm G.

PC is not going to sleep or shut down after upgrade to Windows10

Hello,I upgraded my laptop from win 8.1 to win 10.Now when I close the lid or press the power button, the computer turns the screen off, turns the WIFI off, no more hard disk activity but it is not going to sleep.Also when I shut it down it goes throught the same procedure but never turns off.To start again, I have to keep pressing the power button to turn it off, then turn it on again.I did the powercfg - energy and got this in the report, "USB Suspend:USB Device not Entering Selective Suspend"When the computer had just started, I don't get that message, it also goes to sleep and shuts down normally, while later, I get this message in the report and no longer sleeps or shuts down.Any suggestion ??Thanks

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15 Notebook and issues with sleep or shut down after upgrade to Windows 10. Try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. HP has been working closely with Microsoft on the development of Windows 10. I hope this helps. Thanks.

IBook shuts down after upgrading from 10.3.3 to 10.3.9

Hi...I tried upgrading an old iBook G3 700 MHz from OS X 10.3.3 to 10.3.9 (combo). Now it won't finish
starting up. I press power, I do hear the chime and get to the point where the first screen with
the simple apple logo shows, but then after 5 seconds it shuts down again. I do hear the disk
going briefly during this time.
I booted with the hardware diagnostics CD that came with the machine, and all tests passed OK
- both the quick tests and the extended tests.
Wanted to just try reinstalling from the Panther CD set that I have, but I've found that I can't
boot from those CDs - does the same thing, shows the apple logo, then shuts down after 5 seconds.
I tried restarting in single user mode, it doesn't seem to get very far - I get the black screen, it
prints about 5 lines of information, then one line saying "Using 983 buffer headers..." and then
it shuts down. Seems like it's not getting far at all into the boot process.
Any thought's on what to try next? Wish I could just reinstall, wiping the slate clean, but even
that doesn't work!
Thanks in advance for any help...
- Bruce

Success! This is so bizarre...
I have two Mac laptops, the iBook 700 MHz that's having the problem, and a newer
PowerBook G4. A few days ago I wanted to recharge the iBook...I've been very diligent
up to this point to use the correct charger with each laptop, the one that each came
with.
I got lazy this last time...plugged the charger for the newer PowerBook into the
older iBook. Then I did the upgrade, and then I shut down the machine. It was after
that that I had problems restarting.
I got suspicious just now and looked at each charger. Thought they would be
interchangeable, but on looking at them the charger for the older iBook says output
is 24v 1.875A, while the one for the PowerBook is 24v 2.65A.
Knowing that there's a PMU (Power Management Unit) in these machines and that it
has settable parameters, I thought, what the heck, plug the correct charger back into
the iBook, just to see what happens. Voila, it started up OK!!!
What the heck ?!?!
I'm pretty well versed in computers (work with Unix and Linux regularly, love the
Mac OS X command line!), just don't understand everything that goes on under the
hood with the Macs these days.
Just to get some final closure on this problem, can anyone explain why doing what
I did resolved the issue? I'd really like to learn from my mistakes.
Thanks to Rhonda and S.U. who responded so quickly for my plea for help!
- Bruce

ITunes shut down after I drag my mp4 video to it, it is iTunes 10.4.1. Can anyone help?

iTunes 10.4.1 for Mac shut down after I drag my mp4 video to it. Can anyone help?

You may consider updating your iTunes to the latest version to fix bugs.
Download iTunes

Why won't my G5 shut down after upgrading to OS 10.4?

Hey guys. I have a problem with upgrading my OS to 10.4.
I am running a Late 2004 Dual 2 GHz PowerPC G5 with two internal drives. About a month ago, I upgraded the OS to 10.4.3. It was great having spotlight, but the comptuer would refuse to shut itself down. Instead, it closes all the apps and windows, and gives me a spinning ball. After about 10 minutes, the hard-drives stop clicking, after which the fans kick on and stay on full blast until I manually unplug the comptuer. I have upgraded to 10.4.6, reset PRAM, reset SMU (PMU?), verified and repaired...
In thinking that this was a problem with the OS on the previous system, I installed 10.4.3 (my install disc) onto my second drive, which was happily running 10.3 (this was my backup). If running on this other drive, with 10.4.3, it also fails to shut down! I have done the same suite of resets and upgrades to 10.4.6, but it still doesn't shut down. Is there an incompatibility between my G5 and 10.4? Any advice about what I can do? Help!

Contributed by Fumiaki Kawashima a Level 4 here;
There are many reasons to become unable shutting down or restarting from Apple Menu. Some were explained by other posters.
Most importantly, loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action. However, the issue proves that somewhere in those routines cannot be performed.
Users authentication system seems to be intact because you can restart or shutdown from the login window. However, the admin account authenticated by the Tiger security systems could confuse somehow and affect loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart mentioned above.
Test if you can shutdown from the keyboard-- Holding down controloptioncommand keys, and then press the eject key.
Check if the loginwindow plists are corrupted. To do this test, remove the followings to temporary folders on the desktop, and shutdown from the keyboard shortcut combination. Restart the computer to test the recurrence.
/Library/Preferences/com.apple.loginwindow.plist
/Users/HOME/Library/Preferences/com.apple.loginwindow.plist
Try disabling Login Items for third-party applications via the Accounts system preference, if any.
Verify whether any third-party kernel extensions (including device drivers) interfere with the loginwindow hooks process-- Start up with a Safe-mode, then test the Restart from Apple Menu to see whether it works. Also, boot into a Single-user mode, and test if "reboot" command is available from the BSD layer. The I/O Kit API for software developers provides a shutdown hook so that ".kext" troubleshooting may need to be considered. Besides, some bad programmed extension may not be unloaded automatically at a shutdown or restart.
If the computer is configured with Irish language Input method and/or third-party Irish keyboard, try disabling them to test.
A third-party application or custom script may interfere with the loginwindow hooks for the Shut Down or Restart. For example, if you install an application that prevents casually powering down a system, the Shut Down and Restart buttons may not work. Also, if you install a P2P file sharing application, try uninstalling it.
As last resorts, troubleshoot a bad RAM and consider "Erase and Install" solution.
OPTION:
Post a part of system.log that indicates events from "localhost kernel[0]: standard timeslicing quantum is 10000 us" to the next same line.
This may help to narrow down because restarting or shutting down the system process can initiate the procedure programmatically by sending an appropriate Apple event to Mac OS X Tiger's system process (loginwindow).
Likewise, check console.log whether any failures is reported.
Corrections:
Most importantly, the loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action.
However, the admin account authenticated by the Tiger security systems could confuse somehow and it may impact on the loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart as mentioned above.
Addendum:
If you post a copy of system.log, consider to edit the Ethernet interface ID to a fake value.
API = Application Programming Interface
Cheers!
DALE

My Mac won't shut down after upgrading to Panther

I recently upgraded to Panther 10.3 from Jaguar 10.2.9. After Panther had installed successfully, I used software update and I'm now running Panther 10.3.9. However, since then my Mac won't shut down. It doesn't hang or freeze - it just does nothing at all.
I've made sure no applications are running or have frozen. I've tried booting up from the OS X disk and running Disk Repair, and I've also tried using the 'fsck' tool. (I entered '/sbin/fsck -f' in single-user mode). Nothing has worked.
Now each time I want to shut down, I have to force shut down. Can anyone help?
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAM

Hard shutdowns can cause disk damage. You are better off leaving your Mac on until the problem is sorted.
Have you disconnected all peripheral devices (unmount firewire drives before disconnecting) except Apple keyboard and mouse and tried shutdown? Often peripherals can kick back a signal to the cpu preventing shutdown.
-mj
[email protected]

MacPro randomly shuts down after upgrading to GTX 660

So I've had the EVGA GTX 285 mac edition in my MacPro 3,1 for a while now and decided to upgrade to the EVGA GTX 660 because I wanted a card that would provide more power for my 3d work and allow more gaming potential when I'm not working. After the upgrade I have been experiencing random shut downs. At first I thought it was during heavy loads (from my 3d software) but yesterday a shut down occured when I was just typing up an email with hardly anything running in the background. I've tried to diagnose the problem but to no avail. I believe the power supply is enough because the older card uses 2 of the power ports inside the MacPro while this new card uses just one. It's not overheating because everything runs at around 30C - 50C (rarely spiking to 58C.) Anyone know what could be the cause? I am working on my Windows partition by the way.

How interesting...we've noticed the same thing on 3 different occasions as recently as this a.m.. My wife was online for school, and the screen suddenly went "almost" black. There was nothing to do but shut down and turn it back on.
In 3 years since we've had this iMac, and running on 10.4, we never had this problem, so we're also hoping the community out there has some input on this issue.
Thanks!

ITunes shuts down after apr. 40 secs.

Installed ITunes 6.1 for my PC with WinXP Pro yesterday. After opening it, it simply shuts down with no warning after apr. 40 secs. It happens every time, whether I actually do anything with it or just sit back and watch it. My old ITunes worked fine (4 or 5) but I needed the new one to access the music store.
Tried uninstalling, rebooting and reinstalling a couple of times. Tried updating Ipod software. All to no avail. And it happens whether my IPod is connected or not.
Can anybody please help? Would love to be able to hear music again.

Thanks DD
Turned out I had some nasty TrojanClicker virus (MSDN.EXE)and that was the culprit. Unloaded it with MSConfig and ITunes runs again. Thanks a bunch...how can vira makers look themselves in the mirror in the morning and say "hello, you're OK..."?

My iphone5 shuts down after upgrading it to iOs.7

Its about my iphone5 I upgraded my software to ios.7 I have used it for about a week then suddenly when its time for me to charge it, it shuts down and when I try opening it the only thing that appears is the apple logo then eventually turns off automatically. I tried connecting it to iTunes but the system can't recognize it however the apple logo turns green. I have consulted 3 phone technicians already but they can't figure what the problem might be. some says it the power button, some says its the home button, worst thing is they said its a battery issue. Can you help me what might the real problem maybe.. BTW my iphone5 is already 1 yr old since the day I bought it from Japan.

User troubleshooting starts with a reset: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
If this doesn't work, you'll need to restore the software using iTunes. Hopefully you have a good backup you can restore from.

Tablet freezes while shutting down after upgrade to android 4.3

Has anyone experience this, my tablet freezes while shutting down and I have to hold the power and upper volume button to restart and then it shuts down fine after restarting and not opening anything. This starting happening after upgrade to android 4.3.

Mine was bought last week and delivered yesterday ( with 4.1 or something old android and bought at sony site , despite higher pricing than local shops ) , did update ( with PC compagnion ) to 4.3 version and indeed , the shutting down causes it to freeze .
When waiting few minutes or longer , it finally shuts down .
VERY annoying and VERY unpleasant first experience with xperia tablet Z .
( have to shut it down at airport and travel 2 times a week by plane ..... pfffftttt )
Such basic malfunction should be solved instantly .... come on sony !

EXT HD shutting down after upgrade. Lost all info on a WD and G drive is starting to shut down. How do I fix? Fear my back up are going to fail.

After upgrading I have lost one WD drive completely. My WD drive with time machine has started to shut off suddenly. I have removed it and going to see if it is fried. My G drive just shut down with the same error. This has all my light room photos & have backed up all info on this drive to a new G RAID. as well as a 1T ext WD. I fear I will lose my backup of my backups. How do I fix this before I loose everything?

Not a solution, but something to try.
In the Energy Saver preference window, do you have the "Put the hard disk....possible." checked or unchecked?
Try it the opposite of what you have selected now.
Also, do you have the same problem if the energy saver is moved to Never?
 Cheers, Tom

Macbook air cannot shut down after upgrading to yosemite

Hi all,
I have a problem from my macbook air purchased at 2012 and current version is Yosemite 10.10.
I upgraded my mac to Yosemite in Oct and it starts not able to restart or shut down. I try to update the software as I see in the App Store and I once again not able to restart. The only way I can do is shut down it manually by pressing the Power button and the software is not yet updated despite it restarted again.
Can anyone teach me how to handle this issue? as it is driving me crazy!!!

Hi beekatt,
Welcome to the Support Communities! The resource below will offer some suggestions if your battery is draining quickly. Have you tried shutting the computer down to see if you get different results?
OS X Yosemite: If your battery runs out of charge quickly
http://support.apple.com/kb/PH18599?viewlocale=en_US
If your battery on your portable Mac runs out of charge more quickly than you expected, check your battery’s condition.
Hold down the Option key and click the battery icon in the menu bar of your Mac.
You will see one of the following conditions:
Normal: The battery is functioning normally.
Replace Soon: The battery is functioning normally but holds less charge than it did when it was new.
Replace Now: The battery is functioning normally but holds significantly less charge than it could when it was new. You can continue to use your battery until you replace it without harming your Mac.
Service Battery: Your battery is not functioning normally, and you should have your Mac serviced.
Monitor your portable computer’s battery
If your battery won’t charge completely
If your battery’s status is Not Charging
If an X appears on the battery icon in the menu bar
I hope this information helps ....
- Judy

I am having problems syncing my iTunes music to iTunes Match. ITunes shuts down after the 2nd step every time. Does anyone know how to fix?

Every time iTunes Match starts up, it gets to Step 2, almost makes it to Step 3, and then crashes and shuts down iTunes. I've restarted the computer, and reinstalled iTunes for Windows. Anyone have any idea what I should do next? There are songs that I can't sync to my iPhone 5S because of this.
Thanks!

Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.

Itunes shuts down after 2 sec. into import

I start import and i-tunes shuts down (not the pc though). Have to restart i-tunes and then it will import. Sometimes happens 2 or 3 times on a cd. Anyone have this problem that could help?
Gateway Windows XP Pro

Sorry experiencing the same problem. I also have a Gateway computer. While importing I noticed that some songs will only be imported for 6 sec. but all the songs that follow will be imported completely. Now I can't import songs at all. iTunes freezes and slows down my computer. If you get an answer to your problem please let me know.

ITunes shutting down after upgrade to 9

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