ITunes shutting down! help!

my iTunes is quitting by itself. It only does it when my airport is turned on. i think its a problem with loading the music store. any suggestions? thanks!
Nick

Have you tried working through the steps in this article?
http://support.apple.com/kb/TS1717
Does it work in another Windows user account?

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Itunes shuts down when connecting Ipod HELP

Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!

Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
1. Find the file(s) on your computer by doing a computer search from the start menu.
2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
3. Then open iTunes.
4. Locate the file(s).
5. They should have a little ! next to them.
6. When you click on them, iTunes won't shut down.
7. Just right click on the file(s) and delete them again, this time from iTunes.
8. Reset your iPod.
9. Connect it.
10. Your problem is solved!

After itunes software update on vista, itunes shuts down - any help?

After I update itunes, Windows says that it needs to shut down the application due to an unexpected error. Windows support says to repair itunes. I process the repair, then itunes shuts down "unexpectedly" again. Windows supports says to repair again. Same circle..... itunes never works. I am using Vista. Any thoughts?

I did this and it still gave me the microsoft error " itunes has stopped working. A problem caused the program to stop working correctly. Windos will close the program and notify you is a solution is available". same circle again.

Itunes shuts down while using

When in iTunes if I try to change info such as song name while in the music library I get a 'send error report' messege and iTunes shuts down. I acctually I don't have to change anything just click in the field and when it turns blue which indicates I can start typing I get the windows error box pop-up. This started after the update 11.1.0.126 but I just saw the problem today as I rarely need to rename a song or other data.

Try this and see if it helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

How come when i try to update ipod2g 3.1.3 to 4.2 in itunes an error occurs and itunes shuts down?

OKAY SO EVERYTIME I TRY TO UPDATE MY IPOD TOUCH 2ND GENERATION iOS 3.1.3 TO THE LATEST IN ITUNES WHICH IS 4.2 . i start the download and during the download my computer bring up one of those error things where you click send report or dont send report and i click send report and itunes shuts down i have tried everyhing clicking the restore button update button, even doing the shift and trying to update to 4.0 . nothing seems to work i cant get facebook, twitter, or any app that requires 3.2 & higher. AND YES I AM SURE THAT I HAVE AN IPOD TOUCH 2G AND MY IOS IS 3.1.3 ... WHAT DO I DO SOMEONE PLEASE HELP.. I DONT KNOW WHAT TO DO AND I HAVE THE LATEST ITUNES 10.6 I EVEN TRIED GETTING 10.X TO SEE IF THAT WORKS IT DIDNT..... AND ALSO WHEN I TRIED TO DO THE SHIFT THING I GOT ERROR 3194 IF I FIXED IT I GOT ERROR 16** I FORGOT BUT IT HAD A 1619 OR SOMETHING LIKE THAT./ I ALWAYS GET ERRORS WHAT DO I DO? PLEASE HELP QUICKLY IM LOSING PATIENCE!

I WAS SO CLOSE TO GETTING DONE WITH MY IPOD DOWNLOAD BUT THEN WHEN IT WAS ALMOST DONE IT SAID AN UNEXPECTED ERROR OCCURED !! AGAIN ........
WHAT DO I DOO NOTHING IS WORKING... I;; NEVER BE ABLE TO UPDATE MY IPOD AND BTW I GOT IT IN 2010 JST IN CASE U NEEDED THAT...INFORMATION..

Itunes shuts down when I open store

I just updated to the newest version of iTunes for Windows. I also just updated to Windows 8.1. When I open iTunes, it works great until I open the store. I get an error message that says "iTunes has stopped working" and itunes shuts down. Any help would be appreciated
Dave

Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

Itunes shut down

ok i got the 4th generation ipod nano chromatic and everytime i plug it in itunes shuts down, the first time it did this i just synced it to my freinds laptop and re-synced it to mine and it worked perfectly, a few months later it did it agin and now that wont even work. sombody help me!

Nevermind, found the solution on a different thread. Crisis averted.

ITunes shuts down when I plug in my iPod

I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
Message was edited by: WhyWon'tThisAcceptMyName?

Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
To change the drive letter:
Since we know this trick works
First open itunes, then select Edit-Preferences and leave this open.
Then, follow the steps [here|http://support.apple.com/kb/TS1493]
I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
Message was edited by: hmacross

ITunes Shuts Down When Launching the Store

I am able to open and use iTunes normally for playing songs and playlist organization, but every time I try to launch the store iTunes shuts down completely. No error message or warning. I have not had any problmes with it in the past, and nothing has changed as far as settings or new hardware/software. As far as I can see all firewalls and anti-virus programs have been turned off, and I am able to log into other file sharing services fine. Could it be a low memory issue?
Anyone have any ideas??
All advice and help is appreciated...thanks!!
Windows XP

I am having a similar problem at home but I have found a pattern. I have itunes installed on my laptop. When I launch the store through my connection at work everything works fine - the CPU is only 60 % peaked at the worst time and this is with MS Excel, and a TV streamer working simultaneously. When I attempt to lauch the store at home on my laptop using either a wireless or a wire connection through my Xplornet satellite connection the connection freezes, my CPU is 100.0 % used. and and the system is frozen. I can still play tunes from my library but itunes is functioning very slowly.
I also frequently get a message using the help function in the program that I do not have a "secured connection to the store.
This problem just started after Xmas and I also installed the new Itunes version. Everything was perfoming fine at home with all of my computers. Now both my desktop and laptop suffer the same consequences
Like you, all of my firewall and Explorer settings are correct. Based on my opposite results and consistentcy, I therefore contend its the internet connection that appears to have some bearing on the problem. I also removed Norton from all of my systems and replaced my protection with something less greedy on my resources. Although my connection is not true high speed from a performance standpoint it is still approx. 80 - 90 times fast than an analog connection. Because I live in the country where true high speed connections don't exist, this is as good as it gets.
Check your signal strength in your internet connection. It would be appreciated if Apple could respond to my email last week. After all we are the ones prepared to buy downloaded music and we can't without getting these bugs resolved.
Should I reinstall the old Itunes version ? There is an old saying - " If it works fine - change it ! "
Thanks

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes shuts down when ipod plugged in

my itunes shuts down the minute i plug in my ipod. ive unistalled and reinstalled ipod and downloaded the ipod updater but still same problem.
what can i do to fix this bc ipod is now worthless.
thanks,
chris

okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b

ITunes shuts down when I try to purchase songs

When I click "buy album" it connects to the store, and then iTunes shuts down. It also shuts down when I try to "check for purchases." I am running the newest version of iTunes. It also did this with my previous version.
Real Player also shuts down, when I download videos.
I have re-installed both iTunes and real player around 5 times. So that will not help.
Powerbook G4

In addition to the other requested information, when was the last time ... or perhaps this will be the first time, to run Preferential Treatment to ensure your preference files aren't corrupt? If you can download it, it's at http://www.jonn8.com/html/pt.html. If you have OnyX, you can check your preference files using it, too.

ITunes shuts down when i try and play a song...

i upgraded my iTunes to 7.1 (it didnt look like regular upgrade, looked more like an entire installation) i can get in fine but when i click to play music iTunes shuts down with no warning or error...it just shuts down ??? Can someone pretty please help me?

Welcome to Apple Support Communities
You need to authorize your computer in order to play purchased content from the iTunes Store.
To authorize your Mac, open iTunes and go to Store menu (on the menu bar, at the top of the display) > Authorize this Computer

New iMac but iTunes shuts down when I download or add "purchased" videos.

I just bought a new iMac, first I went to an Apple store and inquired that my main use would be with iTunes. I began to transfer songs from my iPod to the Mac using the Senuti file. The major problem is that I am forced to manually add the songs and videos to my library, but whenever theres an attempt to add any videos that I have purchased iTunes shuts its application, forcing me to reopen it only the find the video is not added. I did a test by purchasing a new video and I can see the download completing, but when it does the final part, again itunes shuts down and I've lost the video. Someone sent me a video gift and I was unable to download the video and the itunes store indicates that I have already spent the download, but its not in my library? I don't know what the problem is.

First, I'd suggest you make sure that your iMac has the latest updates: Mac OS X 10.4.9, QuickTime 7.1.6, and iTunes 7.1.1. If it doesn't, update and see if that improves things.
If not, Senuti may have created a corrupt iTunes library. You may need to delete the iTunes library files and add your tracks and videos again (and for any that haven't transferred from your iPod, you may wish to try a different transfer utility).
Hope this helps.

Itunes shuts down when I turn on Itunes Match.

iTunes shuts down a few seconds after I turn on Match. I've tried signing in and then back out with no effect. Help please.

Hi detroit84,
Thanks for participating in the Apple Support Communities.
If iTunes for Windows is quitting unexpectedly when you try to use Match, the troubleshooting tips in this article can help:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Best Regards,
Jeremy

Itunes shuts down everytime i try to sinc music to my ipod touch

I just updated my itunes to the newest version and i have a 4.1 ipod touch. Whenever i try to put new music on my ipod, the syncing is stopped because itunes shuts down every single time.. I tried to reinstall it but it wont help. What am i suppose to do ?

I have same problem i have spent 3 solid days reading every bloody manual, troubleshooter guide, and tutorial, i have reinstalled 3 times shut down started up and and tripple cheched reqired specs, tomorrow I am returning my I pod touch,

ITunes shutting down! help!

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