ITunes Sign-in Requirement Loop [Macbookpro on Yosemite] [Radio, Match, & Download]

When I try to use my iTunes for any of the three items, it prompts me to sign in again & again.
- Radio, Match, & music/ app Download
I tried deleting iTunes & reinstalling it, updating it to latest iTunes on Yosemite (had same issue with older iTunes & on Maverick)
I love iTunes Match but if I cannot access it, I will cancel my subscription. Please help me fix this.
Thank you,
Keith Smith

If you don't sign out of iTunes or turn off match, you should not need to sign in each time. Do you routinely clear cookies from Safari? If so, this could be your problem as iTunes cookies that keep sign in info are kept there.
Jim

Similar Messages

"Sign in Required" Loop

Hi!
I stopped my subscription of my Creative Cloud and started it again a few days later, because of the new price for educational people. After that, I can not use Photoshop, Illustrator, etc. because I get an "Sign In Required" Loop. Every time I want to start Photoshop the window opens and wants me to sign in. I click "Sign In", it says "Thank You" and I continue and the window appears again. I already tried the "(Not your Adobe ID?)" link and it didn't help.
Is there any solution or has anyone the same problem?

I had a similar problem. Every time I opened a CC App, I was asked to sign in. I followed instructions on several forums, but nothing worked.
Yesterday I got in touch with Adobe Help and together we spent over two hours trying to resolve the problem. I have to say Khongyairong (the guy I was dealing with) was very helpful but we ran out of time as I had to go out.
Today, I decided to remove every single trace of Adobe from my Mac. I followed these steps and all now works as it should!
Please note the order – uninstall apps first, then run cleaner, then manually remove any left over files.
Warning: You will delete all Adobe files from your computer. If you are using any Adobe products other than Creative Cloud please make sure you check every file before deleting it – if it's not related to CC don't delete it! You might want to make a snapshot of your system that you can restore to before doing this. If there is more than 1 user on the Mac make sure they don't have Adobe products that could be effected by the following process.
Use the Uninstallers for each App you have (uninstallers can be found in Applications/Adobe *App Name*/Uninstall Adobe *App Name*
Check Applications/Utilities for any other Adobe Uninstallers and run them
Use Creative Cloud Cleaner to remove everything else (I was given the download from Khongyairong so don't have the link)
Select 'All' from the dropdown menu, top-right.
Click 'Clean All'
At this point I restarted my Mac but it may not be necessary.
Go to /Library/Application Support and delete the entire Adobe folder (I also deleted the Macromedia folder too, but I think this is just for Flash Player)
Go to /Library/Caches and delete all folders and files with 'Adobe' in the name
Go to (User) ~/LibraryApplication Support and delete the entire Adobe folder
Go to /Users/Shared/Library/Application Support and delete the entire Adobe folder (if you have more than one user set up make sure they are not using Adobe products that will not function correctly if you delete this folder)
At this point I searched my entire computer for any other files or folders with Adobe in the name and deleted them
There was also a Photoshop folder in one of the Librarys (can't remember which but check in both) I deleted that too
I emptied the trash and restarted here and would recommend the same
At this point I could have started installing the software again, but I took some extra steps which involved 3rd party software. I use Onyx which is a very good tool to clean up OS X system. You can use this or something similar to do the following:
Reset home folder permissions and ACLs
Clear system and user caches
During the Onyx processes I was promted to restart my Mac a couple of times. Once all that was completed my Mac was booting up a fraction quicker than before (which was a nice bonus).
Fresh installs
I then went to creative.adobe.com, signed in and downladed Creative Cloud Desktop App – nothing else.
I installed CC desktop, signed in and initially downloaded 1 app (in my case Photoshop), opened it and waited... no window requesting sign in!!!!
I double checked, by quiting and reopening Photoshop – all seemed good!
I was then able to install other CC Apps (one by one just be sure) from the Creative Cloud App and every one of them works withut being promted to sign in!
Hope this works for you, I've seen this issue a lot and was very happy to have a solution to share it with others!

Trapped in infinite 'Sign in required' loop

Since 2-3 days I can't download anything from iTunes Store. I'm trapped in an infinite 'Sign in required' repetition. I always sign in and click 'buy' and the 'Sign in required' pop-up opens again ... this is really frustrating!!
How can help?
German iTunes Store
iTunes 10.7
iOS 10.7.5
MBP late 2008

Yes, I'm having this problem for a free app I don't even want. Help!!! Posted a message about this.

Re: "Sign in Required" Loop

I had the same problem on a PC. After a couple hours with Adobe TS I called Dell TS support and we solved the problem. Had a rouge program in Firefox that was trying to reconfigure my proxy settings. Deleted it. Went into my control panel and deleted some programs that were downloaded in the last couple days. Downloaded Malwarebytes Anti-malware software, ran it to double check my Microsoft Security essentials and all is well.

Go to Firefox - Tools - Options - Advanced - Settings. Check if if No proxy is checked. If there is a proxy make note of its name, delete it and check No proxy. I'm not up on Mac's so if there is a freeware virus checked on the web I'd run it. Hope this helps you.

Premiere Elements 12 endless loop of "Sign in Required' popup

I received a license (Volume Licensing serial number) for Adobe Photoshop and installed. Whenever I try to use the editor, I get in an endless loop of "Sign in Required' popup. I sign in with my Adobe ID, and then nothing happens. Chatted with Adobe with no resolution. Our IT folks thought it might be a firewall issue, but it is not. Been struggling with this for over a month, and need to use the product.
Any ideas on how to resolve this?
Thanks.
Liz

Liz
Had lots of problems with Premiere Elements 12/12.1 and Sign In after an uninstall reinstall.
See if any of what worked for me works for you also.
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
We will be watching for your results.
ATR
Add On...did everyone so far go through looking at the problem with and without the antivirus as well as firewall(s) disabled?

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether

Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273

Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?

Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?
I updated itunes and everything but nothings working and i just can't figure it out?
Everytime i restore the stupid thing, it never pops up in my itunes again like its supposed to!

Loop
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Refusal of a card is based on information provided matching what is on file from your credit card provider. If it is refused, it generally means something is not matching. That can inclue the name, the address or other information. It has to be exact to match. If you check your credit card bill to make sure you are spelling the name correctly, the address is listed correctly, and yes, ST is different than Street, and it still does not work, contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

Sign In Required - Payment Method

When trying to DL an app I get a pop up, Sign in Required, & then PAYMENT METHOD. "Paypal is not supported on this device. To manage or change your payment method, go to the itunes store on your computer" I did this, my payment method ALREADY was a credit card (not paypal) but I entered in the info again anyway. I still can't update my apps or DL any new ones HELP!! Please!!

Try signing out of your Apple ID at Settings > iTunes & App Store > Apple ID.
Select your Apple ID and at the window that appears, select Sign Out.
Sign back in.

Sign In Required message when buying song on iPod?

I wanted to buy a song on my iPod via iTunes, as I have done many, many times before. But it won't let me; every time I tap the price to buy it, it prompts me to sign in as usual, which I do; and then it gives me this message:
"Sign-in required: Tap continue and sign in to view billing information."
Even though I just signed in. There is not a continue button, there is only an OK button, which, if I tap it, just takes me back to the iTunes search results. All my billing information is correct, nothing has changed since I last bought a song on my iPod, and I also have about $20 of iTunes gift card balance in my account, so there should not be any billing issues. And I just bought a song on it 4-5 days ago with no problem, and I really haven't used it much this week so nothing should have changed.
Anybody have an idea of what is going on?!?

Hmm... and you don't have this issue when trying to purchase the song on your computer correct?
Maybe try resetting all of your iPod's Settings. To do this head to *Settings -> General -> Reset* and tap *Reset all Settings*. From there, if still no luck, it might be a good idea to go and restore your iPod via iTunes.
B-rock

"sign-in required, click continue and sign in to check for downloads".

On trying to access the ITunes store or ITunes in general, I keep getting a pop-up window stating "sign-in required, click continue and sign in to check for downloads". Itunes then doesn't recognise the sign in attempt and the pop-up appears again. Has anyone seen this and have any thoughts or advice?

Contact Apple for help with Apple ID account security

Pop up : "sign in required.." Tap and sign in to check for downloads

Whenever I play or browse the over the internet with my iPod touch 4th gen, theres a pop up saying "sign in required" then I gave my apple i.d and password. It keeps on popping up but I didnt download any apps. Pls help it really *****.and. Oh after I gave my i.d and password sometimes the game crashes or it willl load again

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign ut and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Ussually wen i purchace an app it just ask's me for my apple id password then install's the app, now it say;s (please sign in required) then after clicking continue it goes to "payment method/payment type and all my bank details now... sugesting there's s

ussually wen i purchace an app it just ask's me for my apple id password then install's the app, now it say;s (please sign in required) then after clicking continue it goes to "payment method/payment type and all my bank details now... sugesting there's something wrong with the detail's in there, this step was never required before now and im unable to install app's now... can someone help me with this issue at all please?????
iPhone 5, iOS 7.0.6

No one here can help you. Contact iTunes support & see what the deal is:
http://www.apple.com/support/itunes/

HT201210 My iPod constantly shows the 'connect to iTunes' sign, how to fix this?

My iPod is showing the 'connect to iTunes' sign, even when I connect to iTunes and do everything it says to do. I have repeated this process several times and still no change. I believe it has wiped everything off of my iPod but I can't access anything on it as it is always on the same screen. Can it be fixed?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

ITunes Sign In To Use This Computer / iTunes crashes / iTunes restarts

I have been having this problem on and off for a very long time now, through at least one major update of the iTunes software. I recently purchased an album from the iTunes store and the problem has returned. I've searched the forums for advice and got a lot of very weird advice. None of it helped.
The problem is: when I start my MacBook Pro (12 months old, all OS patches installed 10.7.3), iTunes 10.6 starts then request that I "Sign In To Use This Computer for Automatic Downloads." iTunes does not recognize my password; displays a slightly different dialog screen that says "Sign In Required," then back to "Sign In To Use This Computer for Automatic Downloads," which repeats and repeats then switches to the other dialog "Sign In Required," then back to "Sign In To Use This Computer for Automatic Downloads," et cetera. If you cancel out, which it accepts after hitting cancel three times, then navigate to the iTunes Store, the iTunes Store starts to load, then iTunes crashes, asks you if you want to send a report to Apple (I've personally sent at least a 100 of these already), then iTunes restarts. You can't kill it - if you force quit, it restarts immediately.
Any suggestions other than Authorizing / Deauthorizing / Deleting the SC Info Folder?

I have this same problem iMac Lion 10.7.3, iTunes 10.6.1(7). Any ideas what I can do to stop it?

ITunes Sign-in Requirement Loop [Macbookpro on Yosemite] [Radio, Match, & Download]

Similar Messages

Maybe you are looking for