ITunes song purchase not playing

I bought a song from iTunes, and when I tap to play it it goes onto the album artwork and pause/play button and then instantly goes to the next track, without making a sound. I can't delete the song directly from my iPhone, and it doesn't show up on my iTunes purchases, I can re-download it but I don't want to be charged again, any suggestions? Thanks

Try these steps to fix the issue:
1) Delete the songs that aren't playing from your iTunes library.
2) Download the songs again from the iTunes Store. For information about downloading past purchases, see: http://support.apple.com/kb/HT2519

Similar Messages

  • What do you need to do if your itunes songs will not play on the macbook pro?

    what do you do need if your itunes songs will not play on a macbook pro?
    Message was edited by: 4801832361

    You can probably import into a modern version of iMovie (8 or higher).
    If you just wish to view the videos the free VLC player can play them back.

  • TS1424 iTunes song download not playing completely

    The tune I bought in iTunes appears to have been fully downloaded in the iTunes window but stops playing before the end of the song.
    Any suggestions as to why??

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Downloaded iTunes song will not play

    iTunes version 7.1.1.5
    Yesterday I purchased a song from iTunes. It will not play at all.
    I only have the one account and have not authorized any additional computers. It shows up in the library but when I double click the song it does nothing. If I play the preceding song iTunes skips the new song and places the one after. All artwork and everything appears to have been downloaded properly.
    Additionally, I downloaded a nother song earlier yesterday and I have no problems with it.
    Thank you for your help.
    Howard   Windows 2000  

    This link tells you how to report problems with downloads:
    http://www.apple.com/support/itunes/store/download/

  • Whole Itunes Songs Do Not Play

    I have Windows Vista and I songs on my itunes that are purchased directly from my account and shared songs from siblings accounts. This doesn't happen with any specific song but pretty much all of them. My songs do finish when I play them. They will play a fraction of the song (it is a different amount every time) and then skip to the next. How do I fix this? It is very frustrating.

    Hi Maibe,
    Thanks for using Apple Support Communities.  I would recommend deleting any songs that will not play, and then downloading them again by following these instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If the issue continues after that, you can report this to the iTunes Store as described here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • ITunes song files not playing, even in Finder preview

    I have several thousand songs on external drive that won't play anymore. The files are there taking HD space but clicking iTunes play button does nothing, preview will not open the little player and in iPods when pressing the play those songs will jump to next song after 2 seconds. All the podcast files, videos and some previously added songs work fine.

    Same thing happened to me. All of my songs played fine this morning. I upgrade to the latest iTunes after seeing it announced on the website... and after waiting what seemed to be forever for it to analyize my music it would no longer play anything. I would double click a song and the play symbol would change to pause, but the time slider wouldn't move and no sound came out of my speakers. I freaked out and checked on here, but no answers yet. I went and moved all of the plugins i had out of the itunes plugins folder (including eyephedrine, oss3d, barquee, and nastyfft) and restarted iTunes. Everything seems to work fine now but that was quite a scare. I'm guessing oss3d locked it up somehow.

  • TS3212 Itunes song will not play when burned to a CD

    When I burn a CD using a Itunes song it will not play. The Apple store said there is a program update for Itunes to fix this. Does anybody know about the program update?
    Thanks

    You need to go back to 7.4.2. I had the same problem and went to 7.4.3 and it still didn't work. Your problems should be resolved if you roll it back one prior. Here is the link:
    http://oldapps.com/itunes.htm

  • ITunes songs purchased, not on iTunes anymore?

    Well after about an hour looking for an iTunes / apple support email I have given up... So about a month ago I purchased the album 'JPN'by Japanese artist group Perfume. I went onto iTunes today an they are nowhere to be found(on the market)the albums are currently still on my iTunes list. I was just wondering if this has happend with anybody else?or maybe it's just a blip but I just don't know. Thank you! -GEN96

    Hi tracyloghry,
    This article contains information on locating missing media:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    You can also download previous purchases by following this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Cheers!
    - Ari

  • I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

    I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I could not find an option to "report a problem".
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Some iTunes purchased songs will not play on iPhone.

    Some of my songs that I have purchased from iTunes will not play on my iPhone but will play on my MacBook Pro and iPad - what can I do to fix this.  This problem has been happening for around a week now.  At first it was 1-2 songs but now in a playlist of around 80 songs approximately 1/4 of the songs will not play.  When the song comes up next in the playlist it will not only skip that song but will also skip past 1-2 other songs.

    Hey brewmaster1967,
    Does this happen with any other purchased content? Download some of the free on iTunes store songs.
    Deauthorize the computer and play/authorize the song in iTunes again.
    http://docs.info.apple.com/article.html?artnum=93014
    Try re-creating the iTunes Library.
    http://docs.info.apple.com/article.html?artnum=93313
    Jason

  • I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It states the file cannot be found.  What happened to them and where are they?

    I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It says file cannot be found.  What happened and where are they?

    When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
    So have you:
    renamed songs?
    moved them to a different loaction on your computer since you imported them into itunes?
    deleted them since you imported them?
    stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
    ... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

  • HT203167 I just recently purchased an album on itunes and two of the songs will not play...what could be wrong?

    Just purchased "of monsters and men" album and two of the songs do not play and they just skip to the next track.  It shows that all songs for the album successfully downloaded....what could be wrong?!!

    two of the songs do not play and they just skip to the next track.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • TS1424 Specific purchased songs do not play correctly

    I purchased the album "Into the Labyrinth" by the artist Dead Can Dance for 9.99. Some of the songs will not play all the way through, and a few will not play at all. I searched through Itunes support and was unable to find any advice on this issue. Any suggestions? I use the newest version of Itunes, and have never had this problem before.
    Thanks
    chazmusical

    Have a read through and see anything here helps.
    http://discussions.apple.com/thread.jspa?threadID=1043540&tstart=15
    Andy.

Maybe you are looking for

  • Dock won't hide/show after Tiger security update

    I installed the Dec 27 Tiger security update last night (via SW update) and now the dock is behaving badly. I had it set to automatically show/hide, but it would not show anymore after the update. I always install sec updates, so I did also do the pr

  • Simple question about table structure and HR in BW

    i need to following data from HR: current FTE, employee number, cost place i dont think the current FTE is stored per employee. Therefor is would need a list that contains: mutation start date, mutation end date, FTE, employee, cost place i think cos

  • My pencil (drawing program) is too slow!

    I have a "pencil" function similar to the one in paint() where I press the mouse and it draws on a JPanel. However, pretty quickly it gets slow and the drawing can't keep up with the mouseDragged events. How can I make this faster? this is my class r

  • Set Open Documents in Client Applications by Default with SharePoint 2007

    I have activated the excel service with sharepoint 2007, but some excel files can't be opened well for unsupported features. Therefore, I have to set to open excel file by client application avoiding the above error. I have done bellow settings but n

  • All connections are connecting to 2nd node only in a 2 Node RAC Cluster

    Hello, I have a 10.2.0.3 database on a two node RAC Cluster with only one service configured. This service set to be preferred on both nodes. However, all the connections are falling on Node2 only. Any idea where to look. $> srvctl config service -d