Itunes STILL charged my card, but then told me the computer I was using couldn't be authorized. OK, fine...but, now, how and where do I go to get my downloaded music?

itunes STILL charged my card, but then told me the computer I was using couldn't be authorized. OK, fine...but, now, how and where do I go to get my downloaded music?

I'm sorry, but your data is gone & there is no way to get it back.

Similar Messages

I have a Mac Air, I opened a web page and it died within a nano second, then I got the beachball for about 40 mins so I turned it off. Now I cant start it up again, I get the chime, the apple a grey screen then I get the pinwheel, it's still going, help

I have a Mac Air, and I opened a web page in Safari and it died before the page could load, then I got the spinning beach ball for about 40 minutes so I turned it off. Now When I turn it on I get the chime, a grey screen, then the apple, then the pin wheel -its been going now for an hour.
Any help greatly appreciated

There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot into Recovery (command-R at startup; 10.7 or later), from a local Time Machine backup volume (option key at startup; 10.7.2 or later), or from your installation disc (C key at startup; 10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

The computer I was using to sync my iPod crashed how can I transfer my music and audiobooks from the iPod to my new ipad?

The computer I use to sync my iPod crashed. How do I transfer the music and audiobooks to my new ipad?

- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a thrird-party program like one of thos discussed here:
Copy music
- Connect the old iPd to the computer and make a backup by right clicking on the iPOd under Devices in iTunes and select Back Up.
- Restore the new iPod from that backup. You will have to reeenter passwords since they only get restored to same device.

Good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, i

good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.

Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.

HT2751 What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

I purchased several songs recently from ITunes. Most of the songs work properly, but its a few of them that won't play the entire song. So again, what can i do?

An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?

An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?
If I must replace it where do I get an older version?
Thanks

Firefox '''4 '''versions '''and later do not run on a PowerPC Mac''' and require at least OS X 10.5 and an '''Intel Mac'''.
The latest''' supported''' version for your os is '''3.6.26''' , your are fully updated.
see for more info:
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
[http://www.mozilla.org/en-US/firefox/10.0/system-requirements/ Firefox 10 System Requirements]
[For older Macs that aren't supported in Firefox 4+ versions, if you like, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8]
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I dropped my iPhone 5s yesterday and then I picked it up but I couldn't unlock it. I have a password but only half of the screen is working I couldn't press anything on the right half. So I turned it of and on but it is still the same

I dropped my iPhone 5s yesterday and then I picked it up but I couldn't unlock it. I have a password but only half of the screen is working I couldn't press anything on the right half. So I turned it of and on but it is still the same. The screen look perfectly fine but I can press the numbers 3 6 9 or cancel

Take it to your closest Apple store and have them look at it.

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

Ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

I'm guessing this is a problem unique to me as there have been no replies at all... Thanks a bunch folks

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't work. I don't know what to do!!

Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

Help me i cant install itunes on my windows 7 enterprise i try installing 32bit and it says that i need the 64bit but then in need the 32bit to use the 64bit please help!!!!

help me i cant install itunes on my windows 7 enterprise i try installing 32bit and it says that i need the 64bit but then in need the 32bit to use the 64bit please help

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

I have an iPhone 5. It says I have 537 songs on it but every song shows the cloud icon. I have gone through every suggested step I've googled and deleted songs but settings still shows them. When it's plugged into my mac itunes shows it only has 42 songs.

I have an iPhone 5. It says I have 537 songs on it but every song shows the cloud icon. I have gone through every suggested step I've googled and deleted songs but settings still shows them. When it's plugged into my mac itunes shows it only has 42 songs.

Hi ellafromva,
From your description, it sounds like you may have iTunes Match activated; you may find the following article helpful:
Apple Support: iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
Regards,
- Brenden

HT1212 I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

TS3623 Pressing play on purchased downloads and it starts to download but then returns to the play button. This is for all the purchased items I have. However pressing play on previews works. Please advise.

Pressing play on purchased downloads and it starts to download but then returns to the play button. This is for all the purchased items I have. However pressing play on previews works. Please advise.

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location.

Itunes STILL charged my card, but then told me the computer I was using couldn't be authorized. OK, fine...but, now, how and where do I go to get my downloaded music?

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