ITunes STILL doesn't recognize my nano!  I need your help!

This has been a source of frustration for me for the entire day. I have spent a TOTAL 6 hours trying to resolve this problem only for it to persist. I am VERY CLOSE to giving up on this and I refuse to pay $60 for tech support. I will tell you how this came to be:
1. I realized that the middle button on my iPod brings up the Apple logo.
2. I installed the upgrade thingy and put it on my iPod nano.
3. iTunes DOES NOT RECOGNIZE my nano.
4. I spend hours starting and re-starting my computer, following ALL FIVE of the Rs. I uninstalled, re-installed, uninstalled, re-installed, etc. etc.
5. The funny thing is that iTunes recognizes my mother's iPod Shuffle but not my Nano.
I am very upset that I cannot (probably temporarily) use my Nano. It was a gift to me and I use it when I go for daily walks. This problem had started this morning on Sunday and it is still unresolved.
Please help me. I am considering having this thing exchanged for a new one.

I have the same problem and i tried everything that is on the site........... but nothing's working and im verry despaired, everytime i try to open the ipod updater it says error of service of ipod and when i try to open itunes it says that he's not connecting to the ipod but windows still recognise that the ipod is connected... i don't understand.
I've tried all the day long to make it work too but nothing's working, i really need help, i've bought it like there's two days and i would like it to work !
*im verry sorry for my english im normaly speakign french. Is there any discussions on french ??? it could be easier for me :P

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