Itunes still says i have photos but i deleted them all
i was clearing my storage space so i deleted all my photos n added them to my laptop but itunes still says that i have all the photos on my iphone and i cant use the storage space. how to i get my laptop to know that i deleted photos so i can use storage for other stuff.
Photos in iCloud (My Photo Stream and any Shared Photo Streams) count, so if you still have those in the Photos app you'd have to eliminate them to reduce further. Also, the "Recently Deleted" category still counts, so if you deleted photos and there are some still in this "recycle bin" then you have to delete them from that folder to clear them out.
Still, many users seem to have this issue after deleting all sources of photos and videos. The only thing I've seen that helps is to backup, restore, and reload the backup.
Just curious, are you using "iCloud Photo Library (Beta)" by any chance? Just curious if that might be related to this issue.
Similar Messages
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I deleted all my photos however when i go into storage it still says i have photos.
iPhoto is an Application to manage and edit images.
The images do not reside in iPhoto - just thumbnail links (think "like web pages show images"). The files themselves, and duplicates and thumbnails actually reside in (but do not delete, move or rename any of these files or you'll "confuse" iPhoto) the User/Pictures/iPhoto Library (which is itself actually a container of 21 items 8 of which are folders)
You should reindex your drive after making massive changes... you may be looking at old (cached) data in the Storage report.
Open the Spotlight system preferences and then drag your hard drive to the Privacy list, then back off again. This action will clear the index and cause the system to rebuild it from scratch. The second approach is to run the following Terminal command, which will likewise erase the Spotlight index:
sudo mdutil -E /
After the index has been erased, you will see the indexing progress bar appear in the Spotlight menu. Reindexing may take a while to complete (sometimes several hours depending on the type and size of the drive's contents), but after it's done, the system information utility should properly report file sizes. -
ITunes still says I have app updates after updating
I've been trying to find a solution to this for a while. iTunes will tell me I have a certain app for updating. I'll update it and after updating it still says that app needs to be updated. I've tried to delete the problematic app and re-download the app but it still shows it needs to be updated. The only solution I've found is to update the app on my iPhone and let it sync with iTunes to update it on my mac.
Does anyone have the same issue and have a better solution?This solved my problem.... tnx Vadim Tumanov
Re: iTunes still says I have app updates after updating
Jan 19, 2012 10:54 PM (in response to suprimeau)
Hi guys,
I had the same problem that I'v solved doing two things:
- update all applications on the iPhone
- go to iTunes and press File -> Transfer purchases from iPhone
That's it
Enjoy -
My pictures took up too much space on my phone so I deleted them. But my phone said I still don't have space but I deleted 3,000 pictures.
I even backed up my phone to a computer and synced it but it still says I'm using allmy space. HelpHey JustinAlexa,
While this article doesn't cover the exact same issue, the troubleshooting steps within should apply and are worth a shot:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Welcome to Apple Support Communities!
All the best,
Delgadoh -
Mail: Icon says i have messages - but cannot see them in the Inbox
Help,
My mail icon in the dock saysi have two emails. When i open mail and click on my inbox there is no mail for me to view.
I know something is wrong, I just cannot seem to figure this out.
I get the red dot on the mail icon that tells me i have however many messages, but there are none in my inbox.
Any ideas?
Thanks,
DavidHi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings -
I need to make my phone become the way it was when i had last synced it. How do i do this?
http://support.apple.com/kb/ht1766
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Where are the iTunes update files kept? I need to delete them all.
As it says on the tin.
I have found articles about removing update files on Macs, but not Windows.
WAIT!
%appdata% > Apple Computer > Itunes
Thanks!It depends on how you have iTunes Preferences set. The default is that when you drag files into the Music list they are copied into the library (so now you have two copies). You can change this so that all the iTunes Library contains is a references to the files - effectively an alias. Obviously if you move the files, iTunes can't find them.
In your case, if your iTune/iTunes Music folder and the album folders inside it contain actual music files then the files outside the iTunes folder are duplicates and can be removed. If the files are simply references, and thus very small, then you can't remove the actual music files.
The quick test is to close iTunes and remove them temporarily. Then open iTunes and see whether your songs play. Scroll through the list looking for the small i in a circle sign to the left of the title which indicates it can't find the file. If you don't find any then you are safe to get rid of the duplicate files.
In doing all this do not tamper with anything in the iTunes folder. -
Messages using 5GB memory, but I deleted them all
I want to delete some memory from my iPhone and I saw that my messages use 5GB from the 16GB, so I deleted all my messages.
But when I look now, there's still 5GB memory for messages.
When I go to settings - general - usages - messages, there's: messages (preserved): 5.5GB.
How can I delete this memory?
Thanks!Anyone?
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i have changed my PC and want to authorise it on itunes match, it looks like it has but still says i have 5 machines authorise
Sign-in to your iTunes Account, you can see which computers are authorised. If necessary de-authorise all and authorise those again that you need.
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hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks
If they are iTunes purchases that you bought on your phone then have you copied them over from it to your computer's iTunes ? If that is the computer that you sync the phone to then you should be able to copy them over by connecting it and doing File > Devices > Transfer Purchases. Or (depending upon what country that you are in) you might be able to redownload them directly on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
In terms of your account's balance, have you tried logging out of your account on your computer (Store > Sign Out menu option) and then logging back in (it will change to a Store > Sign In option) and seeing if your balance changes ? -
Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?
You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions -
I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback -
No iTunes exclamation marks, but iTunes still says 70 songs are missing
Hi all,
I have had this problem for a while now and haven't found it addressed anywhere online (tried searching in this forum as well as other forums through Google Search for quite a while).
Here is the issue:
My music library occasionally shows exclamation marks due to me having moved some file or folder around. I am a very organized person, so I always make sure to locate all files and make all of the exclamation marks disappear. I go through my whole music library (a little over 3000 files) until I make sure there are no more exclamation marks. As I am on the last exclamation mark, and I am 100% sure I have checked all of the files and there are no other exclamation marks except for that one, iTunes still says that it wasn't able to find 70 songs in the dialog box after it has located the one with the last exclamation mark.I double-check and triple-check, but I am totally not able to locate any other exclamation marks after that final one.
What is going on here? Why does iTunes claim songs are missing when there are no exclamation marks?
Please don't suggest that I repopulate my library by deleting and then re-adding the songs to fix this issue. I am not willing to do that as it will lose my library, which is a highly customized one (not all songs on my drive are included, only the ones I want to have on my iPhone).
Looking forward to hearing any other suggestions.
Thanks guys!Lost & Found Playlists
Create a playlist called Found, select everything in Music and drag it into the Found playlist (it may take some time to count the tracks that are to be dropped). Create a smart playlist called Lost matching All the rules Playlist is Music and Playlist is not Found. Your lost tracks will be in this playlist.
If the missing files can be tracked down are in vaguely standard artist & album folder I have a tool called FindTracks that could help repair the broken links. Alternatively if you just want to remove them then in the Lost playlist use Ctrl+A followed by Shift+Delete.
I assume you've determined that these links must be in music rather than say podcasts or audiobooks? Widen the search if required.
For the long run why not make a playlist for what goes on the iPhone and then import all of your media to the library?
tt2 -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
i was working on a project in iMovie (10.0.1) and iMovie just crashed. when i reopened it the project i was working on disappeared. in my list of projects it still says i have 3 projects but its only showing me 2. is there any way i can recover my project?? PLEASE HELP!!!
iMovie on your Mac has nothing to do with iCloud storage. Download and use Find Any File to search for your iMovie project. FAF can search areas that Spotlight can't, like invisible folders, packages and system folders. If there a file with your file name on it anywhere on the hard drive FAF will find it.
Do you have Time Machine enabled backing up to an external HD? This situation is exactly what TM is good at. It makes hourly backups so you can go back to find and restore the missing file. All HDs crash at some time or another and having a good backup strategy is the only protection against that.
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