ITunes stole my money but didn't give me my music

I'm a good person and don't like to rip off the music industry, thus using itunes to actually buy my music.
Last night I made a number of purchases. Some were waiting to be downloaded when suddenly my laptop crashed. When it recovered it didn't keep downloading the files like it usually did.
I have been billed for the music but I haven't got it. How can I get the music that I paid for? What should I do?
thanks
Sembarang

Thankyou very much

Similar Messages

  • HT2589 iTunes took my money but didn't give me the song.

    I purchased the song "Alone and Forsaken (single version)" Album; Gold: Hank Williams. Artist; Hank Williams.
    When I confirmed the purchase, a page in itunes appeared that said I had never made a purchase on the PC I am using which is not true. It asked me 2 security questions which I could not remember the answer to. I went onto the Apple website and requested a security question reset email and when I finally reset my questions and went back to itunes, it had timed out. Taking my money and not giving me the song. Please respond and give me my money back or give me a download for the song.

    This is a discussion forum, not Apple Support or Contact.

  • I bought a song from iTunes and it took my money but didn't give me my song (sure thing)

    I bought the song "sure thing" but it never came and it took my money. I would have downloaded the to iTunes on my computer but it won't download.
    How do I download iTunes? How do I get my song that I paid for?

    Having itunes on your computer is a requirement of using the ipod touch.
    You should probably focus on getting itunes onto your computer.

  • I brought storage but apple took my money and didn't give me the storage what do I do?

    I Brought storage and apple took my money but didn't give me the storage I brought it is still saying I have the free 5gb when they took the amount for the 20gb what do I do?

    This is a discussion forum, not Apple Support or Contact.

  • They took 19.99$ from my account but didn't give me the dimonds in Hay Day game then the game supports told me that the problem is from apple not from them

    They took 19.99$ from my account but didn't give me the dimonds in Hay Day game then the game supports told me that the problem is from apple not from them

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. We won't know what terms that iTunes Support think that you violated, but the most common reason is probably trying to use another country's store - you are in the same country as you have listed on your iTunes account ?

  • ITunes refunded money but didn't take back license of album

    I am really confused. My little sister download an album from iTunes mistakenly, and when I reported the problem, iTunes refunded my money. But they didn't take back the license of the album my sister mistakenly purchased! I know it's beneficial to me, but don't they take back the albums after they've refunded your money? I'm really confused. I love Apple, and I just don't like cheating them you know. Anyway, any answer to my question will be very much appreciated!

    There's no way they can "take back" the tracks since they can't reach into your device to erase them, though they can remove the ability for you to re-download the tracks in the future. You're on your honor to delete the refunded tracks from your devices.
    Regards.

  • I bought an album and it took my money but didn't download

    i redeemed a gift card and it took it, so i bought an album and it took my money but it didn't download, now i can't get my money back and i don't have the album, what do i do?

    Does it show in the Purchased tab in the iTunes store app on your phone for downloading - or if using your computer's iTunes does the Store > Check For Available Downloads menu option download it, or does it show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?

  • ITunes adds to library but songs don't appear in music list

    Hello
    I have a freak album which stubornly refuses to appear in my main music window. I have downloaded it three times from my Society of Sound subscirption in Apple Lossless format and the same thing happens each time:
    - When I drag the album, the green + appears as I hover over the Music Library, so copying should take place
    - However when I then look for the music by typing the keyword (Winston), it shows no results as per the first picture below
    - However, if I look up my 'Lossless' playlist, the album shows up OK (second picture). If I then reveal the file in the finder, it is in the correct place, etc.
    - So in summary iTunes copies the song but then refuses to display it nornally. I have restarted iTunes, without success.
    Thoughts?
    I run iTunes 10.7 with Music Match under Mountain Lion, everything else seems to work perfectly normally

    There's many posts reporting serious delay of items appearing in your music library when running Match.  Some have complained that when I told them to wait a few hours it still didn't appear, only to have it appear the next morning.

  • I bought Take on iTunes, and it took the money off my account, but didn't give me the movie.

    I bought the movie Taken, and it took the money off my account, but I never recieved the movie. I googled possible reasons and sulutions, and the only thing I could find is that I have to go to the receipt email, and notify apple or whatever. But when I checked my email for it, I didn't even have that. So I have no idea what to do.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • I've buy game's gem(money) but didn't get it , still iTune sent bill to me and not just one but, 5 !!

    I know that Apple count this process as the final purchase. But, I didn't get my things and I didn't want it that much to buy it for 5 times!!! I tried to contact both company: Marvel company for the Avergers Intinitive and Apple iTune support. I tried everything to see if the amount of the game money will rise up but, NO! it is still the same as I wait for the time passed or continued to play the game. This's NOT fair TOT" I really need to cancle this bill. is it still other ways to contact ot should I contact my cradit card company too, to tell them first. :{ Really need HELP!! my bill # is MHH6D8BMJ7
    Ps. I dont' know which
    Categories should I put this Q but all of it was gray-out excapt this, so I summit it here. Sorry if this is a wrong Category.

    Oh! the iTune Store had replied me back. And he said,
    "After reviewing the circumstances of your case, we determined that issuing you a refund is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final.
    I have reversed the charge for this purchase. In five to seven business days, a credit of 15.94 USD should be posted to the credit card that appears on the receipt for that purchase."
    ^-^
    I'm more than happy to see that he are willing to refund the purchase I didn't get... he took care of it.
    I have never had a problem buying anything in the Store so once I had and the iTune didn't be so silly to deny to help me it made me feel so good :} if I wanna buy something again.
    but for Marvel... they replied me after this case happened like a week after. I just got their email today. Which doesn't help anything, only to say how to visit the support site of Apple. :{

  • I purchased 3 songs on itunes today, i watched them download, and i watched it take my money, but now i can't find them amoungst the "purchases". So basically it looks like itunes stole my money?

    why is itunes not recognizing that i just bought these songs? I watched them as they downloaded, but now there's no trace of them anywhere so i can't put them on my ipod. And i have money on an itunes gift card, and i watched as the amount went down after buying the songs, so i know that i paid for them. any ideas?

    nevermind guys, i figured out what to do. for anybody else with this issue, try going to "store" (in the top bar on itunes), then "view my account", and then it should tell you if you have any items availible for download. then you can download them there, and get the things you paid for. This was a really annoying issue though, because it made it look like itunes had stolen my money, and almost tricked me into wasting my money trying to re-purchase the songs. itunes should look in to this.

  • My iphone is showing the apple pic so i Pressed both home and sleep/wake buttons until the Apple logo appears, then release the sleep/wake button and continue pressing the home button alone until iTunes detects and Recoveys but it is gives an error 1051

    my phone was showing the apple pic when i eraseed all content and settings so i did Pressed both home and sleep/wake buttons until the Apple logo appeared, then released the sleep/wake button and continued pressing the home button alone until iTunes detected the phone in Recovery Mode but an error is coming (1015) plz help me!!!!

    plug into itunes and take it from there
    http://support.apple.com/kb/HT1808

  • ITunes took my money but won't download

    Hey guys, hope someone can help.
    I just purchased the new Green Day album on itunes. I paid for it and it started to download. Half way through the download, an iTunes update finished and closed the window. As a result, my download has disappeared and all I have is the 57 second start track for 11 quid! When I click on the view purchase history, it won't let me login because my password is invalid to my email address, even though it isn't, its the same password and email I have used from the first time I used iTunes! I have no idea how to contact iTunes to get a refund or complete my downlaod.
    Anyone got any clues on how I can get my music? Thanks.

    Click here and fill out the form for assistance.
    (44783)

  • The Store takes my money but doesn't give me my downloads!

    I bought and downloaded three things last night. Then I upgraded my iTunes to the new version. I downloaded 4 more things this morning and I keep getting an error message:
    Unable to Check for Purchases.
    iTunes store is temporarily unavailable. Try again later.
    It's later, and it still ain't working.
    To test:
    I have disabled my firewall
    I ran a repair on my iTunes
    I deleted my preference files and reset all my prefs
    I disabled all Windows security/firewall settings
    Still no luck
    When I go to my iTunes store account, I am also unable to check my purchase history. I get another error that the iTunes store is unavailable. There is nothing else wrong with my connection. I am able to download files from Audible and they go right into my iTunes library.
    This is very frustrating, esp since I'm going to Greece on Tuesday and was buying stuff to listen to on the plane.
    Any help would be appreciated.

    Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
    Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes (consult your utility's documentation for the appropriate procedure).
    Hope this helps.

  • HT1296 itunes recogizes my iphone, but says if I sync, the music will be replaced by what is in the library (not what I want). How do I get what's on the iphone to the library?

    This happens everytine I get a new computer - I am trying to upload the music on my iphone to itunes. The device shows in itunes, but when i ask to sync, it says the music on the phone will be replaced with what is in the library. I want the phone's library imported to the itunes on my computer. How do I do that?
    Thank you.

    f it happens every time you get a new computer, one would think you would have figured it out by now...
    Media sync is one way. Computer -> Phone. Copy the media from your old computer to the new computer. Then let iTunes wipe it off of your phone and re-sync.
    The only media you can transfer from the phone to the computer is media purchased on the phone from the iTunes store. Use File>Transfer Purchases in iTunes to do that.

Maybe you are looking for

  • Where does it come from???

    Hi, I'm programming a quite big app and doing a simple test, I get a strange error. I want to stop a thread if it blocks during execution. So my test is the following : I launch my app and I create a little GUI when I click start button the app start

  • Forms builder 6i starts in minimized window

    Hello! After a properly working installation of Forms builder I suddenly got Forms Builder (version 6.0.8.18.3 on win 2000) as a minimized window (just an icon on the taskbar/Quick Launch) when starting ifbld60.exe. Unable to maximize it to a window

  • Unable to build valid certificate chain

    Hi, I am trying to sign my AIR application using the Code Signing Certificate I got from Apple (iPhone Dev). I have Apple's Root Certificate and my certificate. I installed both and then exported my certificate as pkcs12 (.p12 file) using many method

  • On linux, Acrobat Reader will not open files on SMB server

    I try double clicking a file on a network SMB server in Nautilus on Ubuntu and Acrobat reader starts but does not open the file. What's going on? Alex

  • Just like dial-up used to be

    I recently moved to an area that only offers Verizon 'High Speed Internet'. I have the upgraded package that is supposed to give download speeds between 1.1 and 3.0 mbps but when I checked the speed it was at .7 mbps. It's just like my old dial-up co