ITunes stopped accepting my credit card
Can anyone help me, my iTunes all of a sudden stopped accepting my credit card, I called the bank and they said there is nothing wrong my card, i used another card and the same problem. I can not resolve this issue, can anyone offer some advise as to what the problem may be?
Thanks
iTunes is not accepting my CC. Are there fixes?
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This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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HT1918 cannot get itunes to accept new credit card number
how come i cant get itunes to accept my new credit card number
Could be any number of things - hard to tell since you haven't provided details. If this is for a purchase on the app store, the card's address must be from the same country as the store's location. Could be lots of other issues.
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I have updated my account. I have a Mastercard as my method of payment now after switching from a Visa. My phone and computer will not retain the security code for this card, so I can't access the store on my devices. I tried switching back to the Visa card and iTunes tells me I can't use that card
The card information must exactly match the issuing bank's billing records precisely. Often this is not a discrepancy with the security code, but an address or ZIP code that is not an exact match.
iTunes Store: My credit card's security code or zip code does not match my bank's records -
ITunes will not accept my credit card anymore
Hello people,
After using my credit card (which is in fact a debit card) for 2 months now, and buying plenty of applications for the iPhone 3g from the Romanian store....all of a sudden iTunes stopped accepting my credit card and i don't know why. I still have plenty of money on it but it seems it doesn't matter.
What can i do? It has something to do with the billing information ?
All the best,
Andrei DTo be honest with you I don't have an iTunes account so I don't know the details of how it works. Are you trying to do these purchases from your old computer or your new one? iTunes has a one-click procedure and if the itunes account information/authorization is stored on your old computer it probably did not get carried over to your new computer just by moving the library. You might have to reauthorize your account the way you have to authorize your computer for playing music. Again, I'd contact your local iTunes service about this issue since it really sounds like it is dealing with billing.
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ITunes will not accept my credit card information
Help iTunes will not accept my credit card info...not sure why it tells me to contact support
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
ITunes won't accept my credit card
I'm deployed to Afghanistan. My credit card works here. iTunes told me I need to verify my credit card info because my old one expired. I've tried three different cards. I also tried to just save with "no card" to delete the existing card. I keep getting the error message "visit apple support apple.com/support/itunes/ww/." I went there and can't find this exact problem from anyone. I went to apple.com and updated my card there but it's still asking me to verify when I try to download even a free app. Being deployed and wanting to get an app to contact my fiancé, I'd really appreciate the help if someone could help me figure this out. Thanks.
I had my card on Itunes, used it several times and then my son went over his limit a couple of times, so I took my card off. When my son wanted something, went in to put some money on the account, it would not accept the same card!
We went and bought a gift card.
Tried again today because I want to download a movie and guess what, first off I cannot remember my security questions, cannot find a way to get those reset. Ok, I'll just buy on Itunes, it still won't accept my credit card. And I hate, hate their customer service.
I am having the same issues with my son's gaming account. I don't know what's going on. At least with the gaming site I could talk to a real person, however, what he said did not help. -
Why will my iphone 4s not accept my credit card
Why is my iphone 4s not accepting my credit card always comes back with declined no matter how much money i have in my account
Is the card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support and see if they know why it's being declined (we are fellow users on here, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I've bought books and now want to buy another but don´t accept my credit card details, why?
Nobody here could possibly know why your credit card is not being accepted. We don't work for Apple, we are just other users voulnteering out time to help.
Did you get any message from when you attempted to make the purchase? Did you review your credit card details in your iTunes account? Did your crest card expire and you forgot about it? -
AppStore does not accept my credit card
I have a iPhone 5c iOS 8 and AppStore does not accept my credit card when i want to download a free app or game. I to try with 6 different credit card and nothing.
FIRST: A FREE item does not require a credit card. Only a user account name & correct password.
Assuming you are using the correct password & getting past the entry field for the account name:
IF its an item requiring a credit card (see 1st sentence above):
Do you have the credit card entered in iTunes first? And from the same account name?
For CHARGE ITEMS: I’ve experienced trouble [using Appstore] if iTunes doesn’t have the card, or the same account name.
Try entering/validating the credit card in iTunes - then go to Appstore (which I would preferably do on a desktop, not from a wireless device) to download your app (though some appear not to be visible from the desktop account if they’re exclusively iPhone/iPod format).
Should you not want to keep the credit card always active, you can always change to “NONE” after your purchase in one, or both places.
(There are 2 places where DONE button gets selected). -
TS3638 app store not accepting my credit card security code
hi, I haven´t use app store from my iphone beacuase app store don´t accept my credit card security code. I only can download free app.
How should I do? thanks a lotTry here > iTunes Store: My credit card's security code or zip code does not match my bank's records
The iTunes and Mac App Store billing policy is the same. -
I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??
Where are you located?
Just go and buy an iTunes gift card at any store in your country.
Then follow all the steps you did, but when it asks you for the credit card number, there shoujld be a GIFT CARD option which will let you load your account witht eh funds form the gift card without providing a credit/debit card #. -
My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes. Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?
If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
Gifting : http://support.apple.com/kb/HT2736 -
HT4914 can i get iTunes match without a credit card number
Can I get iTunes match without a credit card number
You cannot...
Note: You may use store credit to pay for your iTunes Match subscription however a valid payment method must still be on file at the time of sign up.
From Here
How to Subscribe to iTunes Match
http://support.apple.com/kb/HT4914 -
How do i set up a itunes account without a credit card
how do i set up a itunes account without a credit card? I'm in Canada and it does not give me the "none" option.
Do they sell itunes (gift) cards in Canada? If so,buy one amd redeem.
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