ITunes stopped connecting to AppStore
iTunes worked fine before, but yesterday stopped connecting to AppStore.
When I am trying to open app's page on appStore it would be opened in Safari, but iTunes can not connect to appstore. When I am trying to open my account from iTunes, receiving Error -50.
Actually I can not open iTunes Store, I have only "Home" button and iTunes saying "Loading..." and that is all.
Similar Messages
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Airport Express 1084: iTunes stops connecting
Hi Apple Community,
Thanks in advance for any help/assistance anyone can provide. My issue:
I own a really old Airport Express (model 1084). For years, I've only used it to stream music from iTunes on my iMac to speaker in my kitchen. I've never really had an issue with it.
After upgrading to Yosemite (10.1.1) I now have an issue. When I start to stream music to my kitchen speaker via the Airport Express connected to it, it initially works just fine. Then, after roughly a minute, it stops streaming. The status light on the Airport Express remains green. When I go back to my iMac, I see that only my "computer" speaker is checked. When I select "Kitchen Radio" (the name I gave my Airport Express) under the multiple speakers menu, iTunes attempts to re-connect to it, but it never can. Finally it give me an error message:
"An error occurred while connecting to the AirPlay device “Kitchen Radio”. An unknown error occurred (-65568)."
At that point, the only way I can get iTunes to re-connect to my Airport Express is to do a hard reset of the Airport Express (sticking a paperclip into the side of it, then plugging it in and waiting for the status light to flash), then set it up all over again. If I do that, it will connect to iTunes and begin to stream music again. But, after a minute, the music stops and the entire cycle repeats itself.
Any ideas on what I can try to do to rectify this issue?
A few notes:
Since my Airport Express is pretty old and I am running Yosemite, I cannot use the latest Airport Utility (6.3.4) to configure it. I have to use a workaround "launcher". I don't think Apple would like me posting what that is, but I believe it's a common one. In short, the workaround allows me to run Airport Utility 5.6.1 and, after I connect my Airport Express to my iMac via an ethernet cable, I can configure and set it up.
I don't use my Airport Express for anything other than streaming music from iTunes.
The wifi network in my house uses WPA/WPA2 Personal security.
The kitchen speaker I'm connecting to is a basic Tivoli radio (that I've used with my Airport Express for years without issue).
Any other info I can provide anyone, please let me know -- happy to do so!Had the same problem myself, not with BT specifically, but think the same principal applies...
You currently have 2 wireless networks. One for BT and one for Airport, and the mac can only be connected to one wireless network at a time. The way I got things working was to:
Disconnect the mac from whatever wireless network it's connected to
Switch off the router
Connect the router to the airport express using an ethernet cable (should have got one with the router)
Switch the router back on.
The broadband signal is now being broadcast by the airport express, so if you connect to the airport network you can recieve the broadband signal and transmit to the express on the same network.
You can also set your network setting to connect to the airport network automatically. Think it's somewhere in system preferences / network. Can't remember exactly where and i'm not on a mac at the moment -
Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, ThanksI have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Every time when I connect my iphone to my pc, Itunes stops working
When Itunes is activated on my pc, en then I connect my iphone tot de pc. First itues start syncup, then my computer give's an error, en itunes stops working.
I already tried deïnstalling, en reïnstalling. But nothing works. Itunes alone works perfect.Only when I exit Itunes, computer gives again errorPhone not recognised in itunes
iPhone not recognised by iTunes on PC -
Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Itunes stops working when I connect my Ipod
I have a 120GB ipod and have had a few problems with it but just minor things that have been easy to take care of. But this afternoon, I woke my computer up from sleep mode and I had my itunes working and all was well but then when I went to connect my ipod, I got a notification from my computer saying that my itunes stopped working, it checked for a solution and didn't find one and then it closed out my itunes. I tried opening it again but the exact same thing happened within seconds of pressing the button to open itunes, my ipod hadn't even come up yet in the left hand bar. I uninstalled my itunes and reinstalled it but the same thing keeps happening. If my ipod isn't connected to my computer then my itunes works just fine but the second it connects, my itunes doesn't work anymore, please help me
I have the same problem! Does anyone know how to help?
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Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.
Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
Can't connect to the iTunes Store nor the AppStore
Since 2 or 3 weeks, I can't connect to the iTunes Store nor the AppStore.
When I try to download any app or song, I get prompted to write my password, and as soon as I begin to write it down on the iPhone 4 GSM, the propmt window dissapears and I get the "No puede conectarse a iTunes Store" (Can't connect to iTunes Store).
I have used this account both in my first iphone 3g which works perfectly with this account, and I've been using it also on this new iPhone 4 till 3 weeks ago when i Couldn't connect nor make any purchases or update any app since I can't write down the password.
I've tried writing it on the notepad, copying it so I can paste it really fast, and still the iPhone 4 GSM won't let me. Please help
Luis Manuel Ramirez Perches
Notario Publico 3 Zapoltanejo, Jalisco
[email protected]to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one.. -
My itouch wont connect to my itunes account or the appstore even though i have wifi
My itouch wont connect to my itunes account or the appstore even though i have wifi. It wont connect game servers (ex. clash of clans) but it will connect to safari.
Can't connect to the iTunes Store
Try when connected to another network too. -
Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?
Hello Dowad,
Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer. I found an article with steps you can take if iTunes stops working when you connect your iPhone:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When I connect my iTouch iTunes stops
When I connect my Itouch, iTunes stops, I got windows 7 home edition 64 Bit, I used to sync with no problems but now itunes doesn't open and the computer stops, and I have to reboot to try it again.
can anyone help?
any help is greatly appreciated, BTW I did reinstall iTunes like 4 times already.What is the complete wording of the error message? Usually an error number is also provided.
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TS1717 why does itunes stop working when i connect my ipad to my computer
my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
here are the crash logs
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_f304
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_2E_FROM_ntdll+0x00041318
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033
Additional Information 1: f304
Additional Information 2: f304717eeed43189b7c0d7c053f4a949
Additional Information 3: 91cd
Additional Information 4: 91cd4b3c15f583528765b320b84bda47Hi Eddie A.,
Welcome to the Apple Support Communities!
I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps,
-Joe -
When my MyBook external drive (where I keep my music) is connected to my Mac, iTunes stops responding upon startup. I have to force quit iTunes, disconnect the iBook, restart iTunes and plug the iBook back in.
mattbeardall wrote:
Is there an option that someone knows about that would keep this from happening?
no, if iTunes can't find its drive/folder, it defaults to creating one within your Home directory's Music folder.
If anyone knows a way I send a product suggestions to apple please let me know, as I have a few that would like to suggest.
under the iTunes menu choose the Feedback menuItem.
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