Itunes stopped syncing and says I must restore Ipod. My media videos did not get backed up. I can't replace the videos PLEASE HELPPPP

I need some serious help, PLEASE!!! While I was syncing with Itunes and my ipod touch everything just stopped.  Then itunes says I must restore.  I didn't get my media file videos backed up and I won't be able to replace the content. (mom 82 YOA playing panio & yodeling etc)  Can i do anything to save them?  Now my ipod won't do anything.  I try to get it to open so I do as told with trying to get the red slider (?) but only get white apple then the itune symbol with the picture of the USB plug & wire below that.  Please someone help.

Thank you, but I did that. I de-selected and then re-selected but because the 13019 still won't allow the sync, all it did was completely delete everything on my Ipod!  I now have no songs on my Ipod when at least before, I had all my songs but the new 12 songs!  I'm freaking! 

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