ITunes stopped syncing videos to iPad and iPhone
I have a bunch of TV shows purchased from iTunes store on my laptop (MacBook Air, OS X 10.8.2) which I routinely sync to my iPad and iPhone. After ungrading my iPhone to iOS 6, the sync stopped working to both iPhone and iPad (which I did not upgrade yet) with iTunes saying that I can not sync these videos because I do not have permission to play them on this computer. This is incorrect as this computer is authorized to play them, and I can actually play them on this computer. I've done all the tricks I've found suggested - reset iPhone (which I didn't think would work since the iPad is affected too), deactivate and activate my iTunes account, and am stuck. Thoughts?
Hey there kuyosh!
After reviewing your issue, I have an article to suggest that will help you troubleshoot the issues with your iPad. The following article will help you do some basic troubleshooting on any iPad issues you may be seeing and their interactions with syncing to the computer:
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
The specific section you want to pay attention to will be "If iPad doesn't appear in iTunes or you can't sync iPad." If you are still having issues after following the steps in that section of the article, you will want to restore the iPad by following the instructions in this article:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Thanks for using the Apple Support Communities!
-Braden
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