ITunes stopped working on my Windows XP recently, is it that iTunes doesn't support XP anymore ?
iTunes stopped working on my Windows XP recently,the question, is Itunes no longer supporting Windows XP ?
Hey there -Poppy-!
Here is a link that can address your question:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
And here is a link that can help you troubleshoot your issue:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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I suggest that you follow the instructions in this Apple troubleshooting article. -
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I assume that you mean that the iTunes window closes. Quit iTunes, reboot your PC and try again. The iTunes software might be corrupt and it may require reinstalling iTunes on your computer.
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I'm going to ask the hosts to move this to the windows part of the iTunes part of this forum. YOu'll stand a better chance to get an answer there than you will here.
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Hi Meagisamonster,
I would like to suggest the you use the information in the following article to help you address this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Itunes Stopped Working in Windows Vista
Itunes stopped working in my windows vista machine. Here is the error message. Can anyone help?
Product
iTunes
Problem
Stopped responding and was closed
Date
12/26/2011 9:05 AM
Status
Report Sent
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Hang Signature: a281
Hang Type: 18496
Waiting on Application Name: APSDaemon.exe
Waiting on Application Version: 2.1.14.3
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Hang Signature 1: 9aea31144a9c4cb5456ef753a89615fd
Additional Hang Signature 2: 9e05
Additional Hang Signature 3: 22afaae9d40a9b6f85fcc190770c6a46
Additional Hang Signature 4: 4d20
Additional Hang Signature 5: 6a5ecf1f68a18e627f44b676cfeb087b
Additional Hang Signature 6: b57d
Additional Hang Signature 7: 6cbd99e8ebe2065ec5ef6563d3b9dea1Have you had a look at these pages? They may be of some help:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows Vista doesn't open after upgrading -
I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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After reaching 'restore and update,' in itunes, it downloaded the ipad update software. BUT after some mins, 'itunes stopped working.' WHAT TO DO NEXT?
Communicate with iTunes? What does this mean? Tell us what you are seeing on your screen and what you then try to do?
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When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
Another iPhone worked a synch but fewer tracks to download!
I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web -
I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I got the same message today. Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem? I can get iTunes on iPad and iPhone. All other programs PC are working correctly. I use Norton Internet Service on PC. I ran virus scans and repair/reinstall iTunes yesterday on PC.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
ITunes stopped working. Error 7 (Windows 127)
Suddenly iTunes stopped working.
At first my HP Pavillion showed the message "Error 7 (Windows 127)". I googled it, and found a couple of suggestions. I tried to uninstall iTunes and related program files in the right order, but it didn't work.
Now I get this message, and it doesn't help to uninstall iTunes. I allready tried it several times.
After googling the message above, I tried to open the iTunes setup file with winRAR, but that didn't work either.
Now I get this message:
Something about the procedure point of entry ADAdPolicy... is not found in the DLL-library.
When I click 'OK' I get the same message, as I did to begin with "Error 7 (Windows 127)".
What am I doing wrong?
I've spend more than 10 hours total, solving this problem, so if anyone can help me, there'll be best wishes and happy thoughts send your wayHi @TroelsDanmark ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion Notebook and not being able to use ITunes. Can get to safe mode with command prompt? sfc /scannow would scan your system for errors at the command prompt.
Are you downloading ITunes 12.0.1 for Windows ? Current download available here.
Do you have 400MB of available disk space to accommodate the download?
First, try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing again.
You could try this Microsoft fix.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
"iTunes has stopped working. A problem [unspecified] caused the program to stop working correctly. Windows will close the program and notify you IF a solution is available." I cannot get out of this loop and it renders my iPad HD useless. I tried calling the Apple Store but was referred by an automated system to this web site. I tried looking up the problem in the FAQ but it didn't help.
merylewHi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This causes iTunes to close. I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC. I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes. Any help will be deeply appreciated. Thank you. Below is the result of the diagnositc.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion BN474AV-ABA HPE-150t
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 002FAD94098CD0E0
Current user is not an administrator.
The current local date and time is 2011-11-13 22:08:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 13 21:09:29 2011
Lease Expires: Mon Nov 14 21:09:29 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-13 22:02:08.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: hp DVD A DH16ABLH, Rev 3HD9
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 15:40 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1C9053CC201
**** Device Sync Tests ****
Sync tests completed successfully.Same exact thing with me. And no help from apple. Just dropped nearly $600 and cannot get a decent working setup.
Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
The crash happens only on iTunes store access. -
On Windows 7 with iTunes 10.6.3.25 I cannot subscribe to iTunes Match. In iTunes I click on iTunes Match in the left pane then click the "Subscribe for $25 a year" button. A window that looks like I am going to be asked to login using my Apple ID and password starts to come up but then an error occurs and I get a window that says "iTunes stopped working" then iTunes closes. What can I do ?
I've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...)
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