ITunes stopped working while downloading an album
Trying to download an album that I purchased. I am told iTunes stopped working, then the program shuts down. I need help to access the store to finish my purchased album,
Hey Oceancity1206,
Thanks for the question. After reviewing your post, it sounds like iTunes is unexpectedly quitting. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Similar Messages
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Itunes stops working when downloading songs...
I'm in a similiar situation to others. I purchase a song on itunes. The song starts to download and then starts to process the file. Then the itunes stops working and the song isn't downloaded when I open itunes back up.
Here's a copy of the report of the problem... Any suggestions?
Product
iTunes
Problem
Stopped working
Date
19/03/2010 20:32
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.3.15
Application Timestamp: 4b590a69
Fault Module Name: iTunes.dll
Fault Module Version: 9.0.3.15
Fault Module Timestamp: 4b590a4b
Exception Code: c0000005
Exception Offset: 0084df5f
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 6153
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1690793778Go to folder "downloads" in iTunes music folder which is the temporary downloads folder for Tunes itself.
If there is any item within (as a leftover from a former download), delete it. -
Itunes stopped working, cant download new itunes, error7 windows error 126
itunes stopped working, can't download new Itunes, receive error message 7 windows error 126 Says MSVDR80 not on computer...Uninstalled old Itunes..Any ideas please?
Hello, virgyaa.
Thank you for visiting Apple Support Communities.
Here is the troubleshooting article that I would recommend as it should correct this issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
ITUNES STOPS WORKING WHILE SYNC.
i have an iphone 4 ,windows 7 os .my itunes stops working just when it completes the 2nd step of backing up during sync.i reinatalled itunes 10.5.3.3 many times but no use. HELP....!!!
Problem solved! The workgroup name for the PC and the MyBookLive were different. I changed the names to be the same and remapped the MyBookLive iTunes folder to a drive letter on the PC. I then changed iTunes to use the library through the mapped drive (instead of the fully resolved network name), and sync now works with the iPad. I still don't understand why it didn't work before because iTunes is still using the same library. It's just accessed differently
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Why did my iPhone 5 stop working while downloading ios 7.1.2?
while downloading the new update my had froze and stopped working. the screen had gone black. i was able to bring it back to life but as i tried to update it again, it was about to be done when it had froze again.
Hey deliatbh,
Thanks for the question. It sounds like you are experiencing issues updating your iPhone 5. To help resolve these issues, it may be best to follow the steps in this resource:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
TS4062 itunes stops working while syncing with ipad
Itunes progam closes while syncing with itunes.
Please adviseThis is happening to me too.., updated to latest Itunes/McCloud etc directly beforehand. Tried to sync ipad.., keeps saying ITunes has stopped working (I have W7 Ultimate too).
I can see several slightly different ways of resolving this (most seem to involve completely uninstalling ITunes, Quicktime etc.) but a bit confused as to which one is the best way. I don't expect to pay the money I have for an IPAD and then not be able to do the simplest thing with it (synch pc with Ipad) lol.., and have to spend hours trying to install and completely install different apps.
Could someone please have mercy on me and let me know which way works? -
Itunes stop working while synchronizing with Match
While synchronzing with itune store for using Match, I tune s stop working.
Hey pitounet,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following article may help to resolve your issue:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
Itunes stopped working mid download- charged for song- did not recieve
I went onto itunes and purchased a song. Within 5 - 7 seconds of downloading the song an error message apprears saying: iTune has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Unfortunately, Windows has not found a solution. I then go to find my song and it is not there, however, I have been charged for the song.
Does anyone have any suggestions?I decided to go back onto my computer to redownload it, if the songs just didn't get to download fully, and iTunes didn't let me download it again.
Doublechecking. Did you delete the two songs (and their associated files) from your iTunes library prior to attempting the redownload? -
My itunes stopped working after downloading the latest update.
what do i need to do to get my itunes working again and how do i get my library back?
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
ITunes stopped working while in the middle of playing a song
Have patience with me, I'm new here. :o) I will try to do my best to explain the problem.
I was listening to a playlist on my computer when it stopped playing in the middle of a song. Now I can't play any music in iTunes. I wasn't using the computer for anything at the time, except to listen to music. I wasn't even sitting at the computer at the time, but the internet was on.
I thought maybe the speakers came unplugged or something but that is not the case. The plug is still plugged in and I can still hear sounds and music in my games.
I shut down iTunes and reopened it, but this didn't help. I shut down the computer and rebooted it, but this didn't help either. I have the latest version of iTunes, and I've never had a problem before.
Can somebody please help me fix this, or maybe throw some ideas at me about what could be causing this?
Thank for your time,
Jenniferif you shake your ipod and it goes to a new song you are using the shake to shuffle mode, i would turn it off if it is giving you problems. you go to settings, play back, and click on shake so it says off. hope this helps.
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Itunes stops working when syncing my photos on my iPad2
The last couple of times I've tried to sync my iPad2, iTunes stops working while syncing photos. What is the problem and what is the solution?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
Had some wifi issues while downloading an album. First 3 tracks... sound stops way early but continues the count. How can I tell iTunes to redo the first 3? Any way to just fix it?
Hey davma1
All you need to delete the songs then go through the process of downloading the past purchase again.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, ThanksI have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.
Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now? -
I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
It didn't!
I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
Where next?Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.
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