ITunes Stopped working

After installing the lates "Security Update" my iTunes no longer works. When I select a song or Podcast, it simply sits there with no movement. When I select a video podcast, it plays but there is no sound. Any suggestions?

Yesterday I applied the latest security update and now iTunes just crashed immediately when I start it up. I found a support page that suggested that I delete the ~/Library/Preferences/apple.com.iTunes.com files and I did this. Right after I delete these files, iTunes will walk me through the initial dialog, but when I say "take me to my library", it will crash.
I found another article that suggested that I run the Repair Disk Permissions in Disk Utility. This seems to have had no effect.
Before the update yesterday, everything was fine. After the reboot (after the update), iTunes won't start and everything else seems to work.
Mac Book Pro C2D 15"   Mac OS X (10.4.8)  

Similar Messages

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    Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
    Problem Event Name:                          APPCRASH
      Application Name:                             iTunes.exe
      Application Version:                           10.3.1.55
      Application Timestamp:                    4deec351
      Fault Module Name:                          ntdll.dll
      Fault Module Version:                        6.1.7601.17514
      Fault Module Timestamp:                 4ce7ba58
      Exception Code:                                  c0000005
      Exception Offset:                                0002e3fb
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
    Any suggestions?

    I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
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  • Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

    When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

    Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
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  • Itunes stop working..When add file to library and synch it to ibook

    using itunes to transfer files from my PC (using windows & 64 bit) to my IPad (Ipad 2).. and itunes stop working when i add files to library
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    Description
    Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          iTunes.exe
    Application Version:          10.6.3.25
    Application Timestamp:          4fd16377
    Fault Module Name:          ntdll.dll
    Fault Module Version:          6.1.7601.17725
    Fault Module Timestamp:          4ec49b8f
    Exception Code:          c0000005
    Exception Offset:          0002e3be
    OS Version:          6.1.7601.2.1.0.768.3
    Locale ID:          1057
    Additional Information 1:          0a9e
    Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:          0a9e
    Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Extra information about the problem
    Bucket ID:          3016475220
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    This windows report for this error
    Description
    Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          iTunes.exe
    Application Version:          10.6.3.25
    Application Timestamp:          4fd16377
    Fault Module Name:          ntdll.dll
    Fault Module Version:          6.1.7601.17725
    Fault Module Timestamp:          4ec49b8f
    Exception Code:          c0000005
    Exception Offset:          0002e3be
    OS Version:          6.1.7601.2.1.0.768.3
    Locale ID:          1057
    Additional Information 1:          0a9e
    Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
    Additional Information 3:          0a9e
    Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Extra information about the problem
    Bucket ID:          3016475220
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    Fault Module Name: StackHash_cb9e
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    Additional Information 1: cb9e
    Additional Information 2: b0e52da0b0493b49d940696ab55ed8af
    Additional Information 3: fb61
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    Hi @TroelsDanmark ,
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    Are you downloading ITunes 12.0.1 for Windows ? Current download available here. 
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • I can't subscribe to Match on Win 7 with iTunes 10.6.3.25. When Apple ID auth window comes up iTunes crashes with "iTunes stopped working" and iTunes closes.

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    See  Troubleshooting issues with iTunes for Windows updates.
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  • ITunes stopped working on Windows 7

    iTunes stopped working on my PC (Windows 7 Ultimate)
    when I look at the task manager it appears in the processlist for a few seconds and vanishes!!
    what is happenening ???              
    please help
    I got this from my eventlog.
    Faulting application name: iTunes.exe, version: 10.4.0.80, time stamp: 0x4e262cf4
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x6d6f435f
    Faulting process id: 0x16a4
    Faulting application start time: 0x01cc537ad7b0f337
    Faulting application path: C:\Program Files\iTunes\iTunes.exe
    Faulting module path: unknown
    Report Id: 38d7f7a3-bf6e-11e0-b09d-001d09a0867c
    I have already tried the following.
    1. Reinstalled itunes latest version. (same login and tried with a new user also)
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    sajid

    I have completely uninstalled iTunes using  Revo uninstaller and executed iTunes installation as Administraor from the context menu. all in vain..
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    Version=1
    EventType=BEX
    EventTime=129570380872171757
    ReportType=2
    Consent=1
    UploadTime=129570380875531949
    ReportIdentifier=6ae30935-bf86-11e0-b09d-001d09a0867c
    IntegratorReportIdentifier=6ae30934-bf86-11e0-b09d-001d09a0867c
    Response.BucketId=2175438602
    Response.BucketTable=5
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=iTunes.exe
    Sig[1].Name=Application Version
    Sig[1].Value=10.4.0.80
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4e262cf4
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_0a9e
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Offset
    Sig[6].Value=6d6f435f
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=00000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7600.2.0.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\iTunes\iTunes.exe
    UI[3]=iTunes has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\iTunes\iTunes.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\system32\GDI32.dll
    LoadedModule[7]=C:\Windows\system32\USER32.dll
    LoadedModule[8]=C:\Windows\system32\LPK.dll
    LoadedModule[9]=C:\Windows\system32\USP10.dll
    LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[11]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[13]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[14]=C:\Windows\system32\SHELL32.dll
    LoadedModule[15]=C:\Windows\system32\IMM32.DLL
    LoadedModule[16]=C:\Windows\system32\MSCTF.dll
    LoadedModule[17]=C:\iTunes\iTunes.dll
    LoadedModule[18]=C:\Program Files\Common Files\Apple\Apple Application Support\AVFoundationCF.dll
    LoadedModule[19]=C:\Program Files\Common Files\Apple\Apple Application Support\MediaToolbox.dll
    LoadedModule[20]=C:\Windows\system32\WS2_32.dll
    LoadedModule[21]=C:\Windows\system32\NSI.dll
    LoadedModule[22]=C:\Program Files\Common Files\Apple\Apple Application Support\QuartzCore.dll
    LoadedModule[23]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll
    LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCR80.dll
    LoadedModule[25]=C:\Windows\system32\VERSION.dll
    LoadedModule[26]=C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll
    LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
    LoadedModule[28]=C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll
    LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCP80.dll
    LoadedModule[30]=C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll
    LoadedModule[31]=C:\Windows\system32\WINMM.dll
    LoadedModule[32]=C:\Program Files\Common Files\Apple\Apple Application Support\icuin40.dll
    LoadedModule[33]=C:\Program Files\Common Files\Apple\Apple Application Support\icuuc40.dll
    LoadedModule[34]=C:\Program Files\Common Files\Apple\Apple Application Support\icudt40.dll
    LoadedModule[35]=C:\Program Files\Common Files\Apple\Apple Application Support\ASL.dll
    LoadedModule[36]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreGraphics.dll
    LoadedModule[37]=C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
    LoadedModule[38]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreVideo.dll
    LoadedModule[39]=C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
    LoadedModule[40]=C:\Program Files\Common Files\Apple\Apple Application Support\CFNetwork.dll
    LoadedModule[41]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[42]=C:\Windows\system32\MSASN1.dll
    LoadedModule[43]=C:\Windows\system32\WININET.dll
    LoadedModule[44]=C:\Windows\system32\urlmon.dll
    LoadedModule[45]=C:\Windows\system32\ole32.dll
    LoadedModule[46]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[47]=C:\Windows\system32\iertutil.dll
    LoadedModule[48]=C:\Program Files\Common Files\Apple\Apple Application Support\SQLite3.dll
    LoadedModule[49]=C:\Windows\system32\iphlpapi.dll
    LoadedModule[50]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[51]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
    LoadedModule[52]=C:\Windows\system32\DSOUND.dll
    LoadedModule[53]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[54]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[55]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[56]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[57]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreMedia.dll
    LoadedModule[58]=C:\Program Files\Common Files\Apple\Apple Application Support\VideoToolbox.dll
    LoadedModule[59]=C:\Windows\system32\COMDLG32.dll
    LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1d f_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
    LoadedModule[61]=C:\iTunes\GNSDK_DSP.DLL
    LoadedModule[62]=C:\iTunes\GNSDK_SDKMANAGER.DLL
    LoadedModule[63]=C:\iTunes\GNSDK_MUSICID.DLL
    LoadedModule[64]=C:\iTunes\GNSDK_SUBMIT.DLL
    LoadedModule[65]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[66]=C:\Windows\system32\ODBC32.dll
    LoadedModule[67]=C:\Windows\system32\OLEACC.dll
    LoadedModule[68]=C:\Windows\system32\PSAPI.DLL
    LoadedModule[69]=C:\Windows\system32\RICHED20.dll
    LoadedModule[70]=C:\Windows\system32\USERENV.dll
    LoadedModule[71]=C:\Windows\system32\profapi.dll
    LoadedModule[72]=C:\Program Files\Common Files\Apple\Apple Application Support\WebKit.dll
    LoadedModule[73]=C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
    LoadedModule[74]=C:\Windows\system32\d3d9.dll
    LoadedModule[75]=C:\Windows\system32\d3d8thk.dll
    LoadedModule[76]=C:\Windows\system32\dwmapi.dll
    LoadedModule[77]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[78]=C:\Windows\system32\odbcint.dll
    LoadedModule[79]=C:\Windows\system32\dnssd.dll
    LoadedModule[80]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
    LoadedModule[81]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
    LoadedModule[82]=C:\Windows\system32\MMDevAPI.DLL
    LoadedModule[83]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[84]=C:\Windows\system32\wdmaud.drv
    LoadedModule[85]=C:\Windows\system32\ksuser.dll
    LoadedModule[86]=C:\Windows\system32\AVRT.dll
    LoadedModule[87]=C:\Windows\system32\AUDIOSES.DLL
    LoadedModule[88]=C:\Windows\system32\msacm32.drv
    LoadedModule[89]=C:\Windows\system32\MSACM32.dll
    LoadedModule[90]=C:\Windows\system32\midimap.dll
    LoadedModule[91]=C:\Windows\system32\uxtheme.dll
    LoadedModule[92]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[93]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[94]=C:\Windows\system32\ddraw.dll
    LoadedModule[95]=C:\Windows\system32\DCIMAN32.dll
    LoadedModule[96]=C:\Windows\System32\QuickTime\QuickTimeAuthoring.qtx
    LoadedModule[97]=C:\Windows\System32\QuickTime\QuickTimeCapture.qtx
    LoadedModule[98]=C:\Windows\System32\QuickTime\QuickTimeEffects.qtx
    LoadedModule[99]=C:\Windows\System32\QuickTime\QuickTimeEssentials.qtx
    LoadedModule[100]=C:\Windows\System32\QuickTime\QuickTimeImage.qtx
    LoadedModule[101]=C:\Windows\System32\QuickTime\QuickTimeInternetExtras.qtx
    LoadedModule[102]=C:\Windows\System32\QuickTime\QuickTimeMusic.qtx
    LoadedModule[103]=C:\Windows\System32\QuickTime\QuickTimeStreaming.qtx
    LoadedModule[104]=C:\Program Files\QuickTime\QTSystem\CoreVideo.qtx
    LoadedModule[105]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPP.qtx
    LoadedModule[106]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPPAuthoring.qtx
    LoadedModule[107]=C:\Program Files\QuickTime\QTSystem\QuickTimeAudioSupport.qtx
    LoadedModule[108]=C:\Program Files\QuickTime\QTSystem\QuickTimeAuthoring.qtx
    LoadedModule[109]=C:\Program Files\QuickTime\QTSystem\QuickTimeCapture.qtx
    LoadedModule[110]=C:\Program Files\QuickTime\QTSystem\QuickTimeEffects.qtx
    LoadedModule[111]=C:\Program Files\QuickTime\QTSystem\QuickTimeEssentials.qtx
    LoadedModule[112]=C:\Program Files\QuickTime\QTSystem\QuickTimeH264.qtx
    LoadedModule[113]=C:\Program Files\QuickTime\QTSystem\QuickTimeImage.qtx
    LoadedModule[114]=C:\Program Files\QuickTime\QTSystem\QuickTimeInternetExtras.qtx
    LoadedModule[115]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG.qtx
    LoadedModule[116]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.qtx
    LoadedModule[117]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4Authoring.qtx
    LoadedModule[118]=C:\Program Files\QuickTime\QTSystem\QuickTimeMusic.qtx
    LoadedModule[119]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.qtx
    LoadedModule[120]=C:\Windows\System32\QuickTime\QuickTimeStreamingAuthoring.qtx
    LoadedModule[121]=C:\Windows\System32\QuickTime\QuickTimeStreamingExtras.qtx
    LoadedModule[122]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingAuthoring.qtx
    LoadedModule[123]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingExtras.qtx
    LoadedModule[124]=C:\Program Files\QuickTime\QTSystem\QuickTimeVR.qtx
    LoadedModule[125]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[126]=C:\Windows\system32\rsaenh.dll
    LoadedModule[127]=C:\Windows\system32\secur32.dll
    LoadedModule[128]=C:\Windows\system32\SSPICLI.DLL
    LoadedModule[129]=C:\Windows\system32\imagehlp.dll
    LoadedModule[130]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[131]=C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll
    LoadedModule[132]=C:\iTunes\iTunes.Resources\iTunesRegistry.DLL
    LoadedModule[133]=C:\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL
    LoadedModule[134]=C:\iTunes\iTunes.Resources\iTunes.DLL
    LoadedModule[135]=C:\Windows\system32\WINSTA.dll
    LoadedModule[136]=C:\Windows\system32\Dxva2.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    State[1].Key=DataRequest
    State[1].Value=Bucket=-2119528694/nBucketTable=5/nResponse=1/n
    FriendlyEventName=Stopped working
    ConsentKey=BEX
    AppName=iTunes
    AppPath=C:\iTunes\iTunes.exe
    I also have a few more event logs here..
    Fault bucket 2175438602, type 5
    Event Name: BEX
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 10.4.0.80
    P3: 4e262cf4
    P4: StackHash_0a9e
    P5: 0.0.0.0
    P6: 00000000
    P7: 6d6f435f
    P8: c0000005
    P9: 00000008
    P10:
    Attached files:
    C:\Users\Misha\AppData\Local\Temp\WERCFAD.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iTunes.exe_fc316b60a f1de473f32c1676ea1fd8889427c314_1589eb67
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f95fdc67-bfe0-11e0-b56d-001d09a0867c
    Report Status: 0
    Another one..
    The description for Event ID 0 from source iPod Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    Service started
    Thanks in advance..

  • Itunes Stopped Working in Windows Vista

    Itunes stopped working in my windows vista machine.  Here is the error message.  Can anyone help?
    Product
    iTunes
    Problem
    Stopped responding and was closed
    Date
    12/26/2011 9:05 AM
    Status
    Report Sent
    Description
    A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:      AppHangXProcB1
    Application Name:           iTunes.exe
    Application Version:         10.5.2.11
    Application Timestamp:   4ee0844d
    Hang Signature:                a281
    Hang Type:        18496
    Waiting on Application Name:       APSDaemon.exe
    Waiting on Application Version:    2.1.14.3
    OS Version:        6.0.6002.2.2.0.256.6
    Locale ID:           1033
    Additional Hang Signature 1:         9aea31144a9c4cb5456ef753a89615fd
    Additional Hang Signature 2:         9e05
    Additional Hang Signature 3:         22afaae9d40a9b6f85fcc190770c6a46
    Additional Hang Signature 4:         4d20
    Additional Hang Signature 5:         6a5ecf1f68a18e627f44b676cfeb087b
    Additional Hang Signature 6:         b57d
    Additional Hang Signature 7:         6cbd99e8ebe2065ec5ef6563d3b9dea1

    Have you had a look at these pages? They may be of some help:
    iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
    iTunes for Windows in Windows Vista doesn't open after upgrading

  • All of a sudden my iTunes stopped working, and I get the following error messages:   1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem   and   2. iTunes was not installed correct

    All of a sudden my iTunes stopped working, and I get the following error messages:
    1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
    and
    2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
    Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
    This is not working. I've tried installing as Administrator but doesn't make any difference at all.
    There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
    Thanks

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99192)

  • Itunes stops working and closes when I try to use ibooks or itunesu.  I am using windows 7 64-bit.  This started when I upgraded to itunes 11.1.1.

    ITunes stops working when I use ibooks or itunesu.  I have just upgraded to itunes 11.1.1.  I use windows 7 64 bit.

    Hi jsi3918,
    Thanks for visiting Apple Support Communities.
    If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    Jeremy

  • HT2292 I have a 3GS iphone.It was working alright with iTunes.Recently, it was unlocked. After it was unlocked, the iphone is functioning alright but it is not recognized by iTunes and iTunes stops working, when I connect iphone.Any advice please.

    I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • Whilst downloading new version 11.1.4.62 yesterday Itunes stopped working and I now get an error message MSVCR80.d11 was not found. I have uninstalled I tunes and reinstalled it and Ihave also taken the recommned patch to recover the MSVCR problem.

    I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
    I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
    Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
    An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
    It didn't!
    I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
    Where next?

    Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.

  • Itunes stop working on Windows 7 after update

    After latest update, Itunes stop working on my computer. My computer has Windows 7. What can I do to get my Itunes up and running?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

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