ITunes stops responding on Windows 8.1 Pro ?!?!
I had recently updates to Windows 8.1 Pro only to find the my iPhone wont be able to synch itself to my music library on my computer nor willl i be able to take its backups since the iTunes 11 just hangs up and closes as soon as it opens!
Any suggestions?
Hey g009ps,
Thanks for the question. I understand you are experiencing freezing issues with iTunes for Windows, which are preventing you from syncing or backing up your device. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks,
Matt M.
Similar Messages
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Updated and now Itunes stops responding
I had just finished organizing my library and I was asked if I wanted to update itunes. So I did. I got it installed, started it up, and half way through "updating itunes library" itunes freezes and stops responding. I tried multiple times to no avail. So I uninstalled itunes and redownloaded it. Now when I try to add music to my library, itunes stops responding. What is the deal? Is there anyway I can get an older version of itunes?
Dell Xps Windows XP Proi had the same problem
tried several times and found some good suggestions on these forums but still no joy
tried installing version 7.3 which got released but still the same
i reinstalled an older version of itunes (7.1) and the problem was gone so gonna stick with this for a while
use the followind url to get the older versions
http://www.filehippo.com/download_itunes/?2655
hope this helps -
ITunes stops responding immediately after opening
My iTunes stops responding immediately after opening and even force-quit doesn't do.
Baically it freezes between pressing it and opening the window. In my large library, I can see that it loads it and then nothing more. The menu appears and then the wheel. Force quitting doesn't shut the program, no matter how I do it. It leaves the arrow and the only way is to restart the computer and start again.
I tried using another account, and it does the same. I tried with a new library. I tried with new prefs folder both on the user and on the Mac HD. I tried reinstalling iTunes. I even tried reinstalling the whole OS X - but nothing. The only thing is that after zapping PRAM it might work once or twice, but no more.
This is with iTunes 7.0.2, QuickTime 7.1.3 and OS 10.4.8
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Any ideas?I'm having the same problem. It started recently - maybe about two weeks ago - and occasionally when I launch iTunes it just freezes. I can't force quit it completely - it still shows in the Dock as though it's running, though it's not present in Activity Monitor.
Curiously, I've also had a couple of kernel panics when clicking iTunes buttons in the past week. I don't recall any system update that might have affected either iTunes or QuickTime, so I'm stumped... The only way to get iTunes back is to log out or restart.
Kirk -
Itunes stops responding for no apparent reason
I have a new iPod (7th generation) that I am using iTunes to download from.
My computer is a Dell Latitude 3540 running Windows 7 (64-bit) Professional Service Pack 1.
My iTunes is version 11.3.1.2 (just downloaded yesterday as I was informed it was a new version that corrected some problems). The first version of iTunes I had was 11.2.2.3.
The problem I am about to explain has happened with both of the above versions.
I am attempting to get my CDs into iTunes now.
When I insert a CD iTunes will read all the tracks. It then starts downloading all of them using the iTunes native format. When it downloads the last track the CD ejects but iTunes no longer responds. I can select nothing on the open window - it is dead.
When I open up the task manager it shows that iTunes is not responding. I can not end the task using from the task manager.
Other things on the computer work fine after iTunes stops responding. The only way I have found to clear this issue is to shutdown and restart the computer. When I open iTunes again I can see the CD that I loaded in iTunes. I can also download it to my iPod OK. But when I try and load another CD into iTunes the same thing occurs again.
So it "sort of works" but having to restart my computer after loading each new CD is not right and time consuming.
Any ideas would be greatly appreciated.
ThanksHello there, kregerro.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting issues with iTunes like you are describing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ITunes stops responding when switching between stores
Since the update to 10.5.3.3, I have been experiencing a long wait-time to switch between different nations' iTunes Stores that was not evident in the previous version. Multiple times this morning, iTunes has simply stopped responding as the switch occurs. I was just shutting down the program before, but I let it sit there and it took around 5 minutes to go from one country's store to another, when it took only moments before this update. I do not know if this is only an issue because I recently updated and have not restarted, if it is only affecting Windows users, or if it is a bug that needs to be fixed. What is going on and what should fix things?
I have tried uninstalling and reinstalling Quicktime.
I have set Norton Personal Firewall to allow all access for Itunes and Quicktime
I have tried uninstalling and reinstalling Itunes.
Basically, if I do anything, Itunes stops responding. Can anyone help? -
I am trying to add a new cd to my itunes library but itunes stops responding after 1 song completed
I am trying to import new cd to my i tunes library. I have windows 8 system. After the first song imports itunes stops responding. I have checked to ensure that itunes is allowed access through the control panel settings. Everything else in itunes is working properly. Any suggestions?
ThanksHello goalie
Check out the article below to troubleshoot the crashing with importing the CD. Startup iTunes in Safe Mode or even try it in a new user to see if that works.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G. -
I have problem with itunes. when i visit the store or connect ipod my itunes stops responding and my windows says programe not responding. please help me.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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Every time I connect my iPhone 4 to my computer to sync, iTunes stops responding. I need to shut it down and restsrt to access iTunes. I have removed and redownloaded iTunes and the problem continues.
Try disconnect your computer from the internet and see if you can open iTunes and connect your device without crash.
if iTunes does open without crash, go to iTunes Menu Edit > Preferences, "Advanced" tab and click the "Reset Cache" button, OK.
Close your iTunes.
Now, use Windows Explorer to delete the contents of Music\iTunes\iTunes Media\Download
You may now re-connect your internet then see if you can open iTunes and connect your device without issues. -
Itunes Stops Responding When Any Divice is Plugged In
I have itunes 10.5 the newest one, when I regularly open it everything is ok and works normal. Once I plug in any device such as the itouch 3g, itouch 4g, or the first ipad itunes stops responding. I plug one of the devices in and for a few seconds it looks like itunes will work, but after that the not respondong icon (spinning wheel) shows up. I have quit and reopened itunes many times unplugged the device ran itunes and plugged it back in as well as deleating and reinstalling itunes but I still get the same problem.
i have the exact same problem except i have re installed itunes and it is unresponsive (with the ipod touch in) i have re-installed it again and it still dosn't respond with the ipod touch plugged in
this cannot be a memory issue with my laptop as it is barely a month old
please help -
iTunes stopped working on Windows 7, 64 bit. Uninstalled and attempted to reinstall. Windows installer error....iTunes. 10.6.3.25.
Downloaded latest version onto desktop. Will not complete install.Many thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
ITunes not responding in Windows 8.1
I cannot get iTunes to respond in Windows 8.1. I have uninstalled and reinstalled iTunes twice and I still cannot get the program to respond. I have the latest version, 11.2 (?)
Hello, tinamatt.
Thank you for visiting Apple Support Communities.
Here are a couple articles I would recommend going through when experiencing this issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Cheers,
Jason H. -
When my MyBook external drive (where I keep my music) is connected to my Mac, iTunes stops responding upon startup. I have to force quit iTunes, disconnect the iBook, restart iTunes and plug the iBook back in.
mattbeardall wrote:
Is there an option that someone knows about that would keep this from happening?
no, if iTunes can't find its drive/folder, it defaults to creating one within your Home directory's Music folder.
If anyone knows a way I send a product suggestions to apple please let me know, as I have a few that would like to suggest.
under the iTunes menu choose the Feedback menuItem. -
My iTunes stops responding as soon as I plug in my iPhone. How do I fix this?
My iTunes stops responding as soon as I plug in my phone. How do I fix this?
Start Here,
http://www.apple.com/support/itunes/troubleshooting/ -
I bought an album from the store in iTunes, and it froze, every time i now open iTunes it works fine, untill i sign in to my account, at which point the 'wheel of doom' appears, and iTunes stops responding. However i can (and have) access my store account from my ipod touch, and have downloaded the material, but this has not cleared the downloads through for my laptop, and the same problem occurrs every time i sign in.
Any help would be much appreciated, i have checked my connection and firewall settings, and made sure that all the software is up to date too ???
DJRazzaI have the exact same problem :|
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iTunes stops responding when I plug in my iPod. I have updated iTunes to latest version, still crashes. OS is Vista. How do I fix this?
Hm... Strange.
I had reset the iPhone.
I tried disabling the auto-launch of iPhoto, and...
...when I plugged iPhone in, it started to freeze iTunes, but after a minute or so, the iPhone started synching. I found this odd because I had disabled auto-sync (I press Sync in iTunes when I want to have it Sync).
Now, of course, I do want auto-launch of iPhoto back on, since I like it for when I attach my digital cameras. I hope that when I set it back, it won't re-introduce the problem.
The restart I did may have helped. I resist restarting because my wife's account is often open and she frequently leaves unsaved files up, so it is a pain to respectfully close out her work and then restart.
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