ITunes stops responding upon connection iPod (80GB)

I have done the "5 R's" several times to no avail. Within 30 seconds of connecting my iPod, (right after it show in the windows) iTunes freezes (not responding). I can see my iPod in Explorer as drive "L".
Any help would be greatly appreciated! Also my iPod is less than a week old and I can find NO phone support number!
I really want this to work and don’t want to return it to Apple for a refund.
Help!

What are you saying, man ?
- there are millions of iPods out there working fine
with PCs. So why don't
you check your PC first, what kind of exotic
equipment you've connected to it (letter "L" for the
IPod, nah !)
- support: take your glasses and have a better look
at the Apple website,
under the "Support" section:
http://www.apple.com/support/contact/
Cheers !
A - 3 1/2 Floppy
C: Local Disk 1TB
D: Local Disk 500GB
E: CD-RW
F: DVD-RW
G: Removable Disk
H: Removable Disk
I: Removable Disk
J: Removable Disk
K: LaCie 600GB USB Mass Storage
L: iPod
Gee, I guess that's how I got to "L" for the iPod..
France?

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