ITunes stops working after launch.
I have iTunes installed on a PC running Windows 7. I have just installed the latest iTunes update. Now within 15 seconds of starting iTunes I receive an error message: "iTunes has stopped working" and the program closes. I have tried rebooting the PC, and re-downloading the software from Apple without success. any ideas?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2
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Fault bucket -664089245, type 1
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P5: 6.2.9200.16451
P6: 50988950
P7: c06d007e
P8: 00014b32
P9:
P10:
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Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
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