Itunes stops working every time I try to sync

I get the message that itunes has stopped working and needs to be shut down everytime I try to sync my new ipad

There is a major problem with iTunes if your iTunes files are located on a NAS.  iTunes does not like UNC designations. If you replace the UNC path with a drive letter it will probably work fine.  To accomplish this, hold down the **** key when you are opening iTunes and then change the drive path for your iTunes files.

Similar Messages

  • ITunes has stopped working every time I try to sync.

    At this point right now im furious.  Every single time I plug my iPhone to my Windows computer and try to sync it to iTunes, by the second step the message pops up and I have to close it.  Now I don't want to call Apple yet but this is getting ridiculous bcuz its almost a month and I've tried everything so can someone please help for?

    See iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support.
    tt2

  • Why does my safari stops working every time I try to swipe back to previous page

    My safari stops working every time I try to swipe (multitouch) back to previous page? There's no spinning beach ball or anything, but the page just stops responding altogether. If I close the non-responding page fast enough the other pages remain fine, but if I just leave the non-reponding page as it is the entire app become non-reponsive and need to be forced quite. I'm running OS X 10.9.1 on a late 2012 MacBook Pro Ret. Anyone having the same prob?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Itunes shuts down every time i try to sync with my iPhone

    itunes shuts down every time i try to sync with my iPhone

    Well reading some other discussions i have found to try deauthirizing and reauthorizing, that didn't work. I guess i could remove iTunes and reinstall, but i hate to do that. Maybe I should take all the music off and sync and then try putting  it back on? Worked before i put music on there, but then there wasn't much to sync at that time. Anyone know of other possible causes that would make iTunes stop working?

  • I receive an error and iTunes shuts down every time I try to sync my iPhone

    Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

    Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
    The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
    Thanx in advance. M

  • ITunes is freezing every time I try to sync any device

    Every time I try to sync iPad, iPhone or iPod Classic, iTunes crashes.  I have tried "netsh winsock reset" and deleting anti-virus programs. I have uninstalled and re-installed.  iTunes works fine by itself so long as I don't try and sync a device -- then it hard freezes instantly (step 2 on iPhone).  I even tried switching which USB cable I was using and which USB port.  It is every device, every cord, every USB port; iTunes freezes solid whenever I connect any of my Apple devices.  I ran diagnostics and the result was that all tests were successful.  I have double and triple checked for any and all updates for iTunes and all of the devices... I'm at a complete loss as to how to fix this problem.
    Problem started with new iTunes update about two weeks ago.  I didn't notice it until I tried to sync my iPod with new audiobooks that I had purchased. I am running Windows 7 (which also recently updated itself).
    Thanks in advance for any easy-to-understand explanations/suggestions.

    Well reading some other discussions i have found to try deauthirizing and reauthorizing, that didn't work. I guess i could remove iTunes and reinstall, but i hate to do that. Maybe I should take all the music off and sync and then try putting  it back on? Worked before i put music on there, but then there wasn't much to sync at that time. Anyone know of other possible causes that would make iTunes stop working?

  • Internet stops working every time I try to download anything from iTunes.

    Every time I try to download a movie from my purchased list on iTunes it freezes shortly after stating  then the internet stops working. This only happens on my iMac. I have 10.10 and everything is up to date on my iTunes. The internet is not affected on any other platform. To regain internet I have to disconnect from wifi and reconnect.
    On a side note, sometimes when I restart my mac the finder bar disappears and the system freezes. I have to hard reboot and then soft reboot for it to work properly again. Help please!!

    Emmie_63 wrote:
    Maybe I owe itunes from a past purchase? I'm guessing maybe there was not enough money in my bank account the last time I purchased a song. But now there is. My debit card info is correct and there is plenty of money in the bank account.
    To sort this out...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why does my iTunes stop working every time I plug my iPad in, but works for other apple devices

    I have the lastest version of iTunes and the lastest version of the iOS sytem on my iPad 2. Every time I plug my iPad in and it comes up on iTunes, my iTunes stops responding and I have a never ending rainbow wheel. This is really frustrating and only happens when I plug my iPad in. It hasn't done that when I've plugged my iPhone, my brother's iPad, my iPod touch or my friend's iPod touch. Please help me! I just want to add a movie to my iPad.

    It's happening to me too. The last time I synced was on Dec. 29th 2011 (right after I moved to Puerto Rico), so I figure my moving has nothing to do with it if it synced perfectly a week ago. But now when I try to sync it, after uninstalling itunes, restarting my computer, etc., it keeps freezing on me. I'm just hoping that syncing to iCloud is actually useful...

  • "Itunes has stopped working" every time

    So recently I have been using itunes and a moment after it loads up I am faced with the window "itunes has stopped working", every time. I have tried doing stuff with QTmoviewin.dll, messed around with QuickTime, deleted anything that may conflict with Itunes (including bonjour). I have turned the internet off and ran it, but to no avail. I have literally tried every trick in the book, looked on all the forums and nothing seems to be working. The crash always happens when I open it, the bar at the top seems to be downloading something, gets to Never Gonna Give You Up and says "Determining Audio Volume". Then it crashes. And I can't get to it quick enough to stop it. So I really need some answers, but I would like to keep uninstalling as a very last option. And try not to refer me to another thread because I have seen nearly every one. Please help me. Thank you.

    Hello El Chubbo,
    Thanks for using Apple Support Communities.
    To troubleshoot iTunes crashing unexpectedly please follow the troubleshooting steps in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Take care,
    Alex H.

  • I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    - Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!

    I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!

    someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works

  • Why does Itunes encounter a problem and stops every time I try to sync my home videos - help please

    Why does Itunes encounter a problem every time I try to sync my home videos - it just won't sync them - help please !!!!

    Re-installing iTunes wont erase your folders, unless your iTunes is a very old version pre-iTunes 9 series.
    I would suggest to download the latest iTunes, it would solve your problem as in this earlier  post

  • Every time I try to sync my iPod Touch, iTunes freezes?

    Well, it's pretty self-explanatory. Every time I try to sync my iPod Touch (5th generation), iTunes freezes. It starts syncing for a few seconds, slows down, stops, then iTunes becomes unresponsive. If I don't force quit it, after a few minutes, iTunes is fine, but my device still hasn't synced. Any solutions/suggestions?

    See if this helps: https://discussions.apple.com/thread/4268912?start=0&tstart=0

  • Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do?

    This is really frustrating.  Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do? I've tried using different cables. Itunes works fine with my family members ipod's & iphones...

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

  • ITunes freezes every time I Try to Sync ipod Touch, help!

    Every time i try to sync my ipod touch 4G 32GB, i get this message saying "Adding files 20000 20015263.m4a" then iTunes freezes completely & i have no choice but to stop the sync From the ipod & disconnest it. Is there any way to stop this message from coming up? I really dont know what that file means. Please & Thank you

    WELl i found the answer to stop this
    as soon as you plug in your iphone
    GO TO MUSIC and make sure voice memos is not checked
    and erase all voice memos in phone + in itunes
    this should fix all this problems
    thanks for the post above it helped me.

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