ITunes stops working. The message says iTunes has stopped working due a problem to the program. How do I find a solution?

iTunes stops working. The message says iTunes has stopped working due a problem to the program. How do I find a solution?

Hey there Warrior41,
it sounds like you are unable to use iTunes because it either will not launch without this error, or you get the error when you are using it. Sorry to hear about that, that can be pretty aggravating. I would use the troubleshooting in the following article to help resolve the issue, named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with opening iTunes in Safe Mode and see if the issue persists. If not, the article will help you troubleshoot for 3rd party plugins that may be causing it:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
If that doesn't resolve the issue there are additional steps in the article if needed.
Thank you for using Apple Support Communities.
Regards,
Sterling

Similar Messages

ITunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2

Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution

Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution

I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?

Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have Photoshop Elements 11 installed on my PC, and now it flickers on startup of the Editor, then closes on its own with a message saying it has stopped working.

Photoshop Elements 11 has been working for over a year, and now suddenly it flickers on startup, then closes with a message saying it has stopped working.
Is there a repair option to fix it?

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

What happened? Tried to open Elements 8 and error message says "Photoshop has stopped working."

The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!

If you have not updated to the most current version, you might try that.

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

I cannot open my itunes, I keep getting message, saying Itunes exe-system error. The progam can't start because SVCR80.dll is missing from your computer.?

I cannot open my itunes, I keep getting message, saying Itunes exe-system error. The progam can't start because SVCR80.dll is missing from your computer.?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99807)

HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??

I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??

Try updating the printer driver.

I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

RR,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

I still am having problems with Aperture not loading, It just refuses to work, and I get the message saying it has encountered a problem, and I may need to re-install which I have done dozens of times. The fix mentioned on an earlier post wont work as it

I still am having problems with Aperture not loading, It just refuses to work, and I get the message saying it has encountered a problem, and I may need to re-install which I have done dozens of times. The fix mentioned on an earlier post doesn't work as it is for Ver 10.6.6 and I am running 10.6.7

Do you have Final Cut installed on your machine?
If so, you may want to look at this article: http://support.apple.com/kb/TS3528
Let us know if that helps.

Why is showing the message that Photoshop has stopped working? Then the program closes alone

Why is showing the message that Photoshop has stopped working? Then the program closes alone
I bought the program today and does't work

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

New HP Windows 7- while clicking document file, message says "Windows has stopped" & it closes????

I recently transferred documents from XP through USB flash drive. Opened documentsand pictures windows simultaneously and moved some files. Now when I click on one to open or move, the message "Windows Explorer has stopped" & everything on desktop closes. What's happening?

Hi SyedAR, I am sorry to hear that you are getting this error on your computer. I would strongly suggest that you contact HP Total care at 1-800-474-6836 or at this link if the number is outside your calling area. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html From what I can see from this error, you are going to need the recovery disks for the Windows operating system and you can get them from HP Total care. They will also be able to walk your through repairing your computer once you have the disks.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

ITunes stops working. The message says iTunes has stopped working due a problem to the program. How do I find a solution?

Similar Messages

Maybe you are looking for