Itunes stops working when adding file/folder etc

Every time I try to add a file/folder or import a playlist etc, my itunes crashes and stops working. Any ideas why/fpossible fixes?

Same problem. Did you find a solution?
Melissa

Similar Messages

  • ITunes stop working when adding movie. 10.5.2.11

    I have just changed PC, from a XP-one to a 7-one and now iTunes stop working now and then (often). When I try to add a movie from a library on the PC it allas stops. It worked well on the old PC. I have tryed to reinstall iTunes but no change.

    I have the same problem on XP sp3.  This is since the appearance of TuneUp. Again a so-called "useful" application.
    Apple Programmers, please K.I.S.S.  Keep It Simple and Stupid.  I do not want to be suggest to do something, I don't want to be warned of this of that, Geniused or pinged...  In the past, Itunes loaded on my pc in less than 10 seconds and it worked.  Now, It blocks my computer and I can not buy music anymore !!!!! Apple programmers, you are working against your business !!!!!!!!!!!!!!! I want a LITE version  !!!!
    A very disappointed and disillusioned customer

  • Itunes stops working when I try to upload CD

    Itunes stops working when I go to type in info on audio cd file prior to download

    Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
    The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
    It also has an application error for itunes:
    Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
    So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

  • Itunes stops working when accessing the store what needs to be done to get it working again?

    itune stops working when accessing the store.  What needs to be done to get it working again?

    Hey Baitmaster61!
    Here is an article that will help you troubleshoot this issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • Itunes stops working when copying apps during Sync

    Hi I am using Itunes 12.01.26 on a Windows 7 PC
    My library is saved on a nas server and the network drive is mapped.
    I have an ipod 5 and Iphone 5s
    Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
    I cannot sync my music  - everything i try fails so as a last resort i have tried to restore my devices.
    Itunes stops working when it gets to the stage of copying the apps.
    I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.

    Same problem here with Win 7 64 bit & iphone 4.  It all started a few weeks ago with itunes upgrade 10.4.8.   After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum.  Still had the same problem.  Will sync fine until I check the "videos" tic box.  Itunes stops working in the step of "optimizing photos" (????).  If I go back and uncheck "videos" tic box, iphone4 will sync just fine.  BUT now all my videos previously on my iphone are on the PC.  I would like them back on my phone! 
    I gave up and went to the Apple Store to visit with a Genius.  Took my PC and everything with me.  It was not from lack of trying, she did all the same stuff I did and checked everything over.  Could not fix it.  She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes.  Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff.  Lesson learned.
    I hope with Steve Jobs gone, this is not the future of Apple

  • Itunes stops working when i connect my ipad windows error message comes up looking for solution but then closes itunes.

    Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.

    Hi tokley13,
    To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • When i sync my phone itunes stops working when optimizing my photos.  why

    when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos .  why?

    Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
    Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone.

  • My itunes stop working when i was buying my songs and none of them saved my money and music is gone.

    My itunes stop working when i was buying my songs and none of them saved my money and music is gone.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Why does my iTunes stop working when i try to sync music to my iPhone?

    Why does my iTunes stop working when I try to sync music to my iPhone?

    Morning Bandg72,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Why does Itunes stop working when I start to play a movie

    Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes has stopped working when adding movies

    This issue began today, haven't had any trouble with this before. I have my movies on my iTunes, in there perfectly fine. Today I went to add more movies to my iTunes library. I use Windows, so I went to the 'Add Files to Library...' option in the top left, added a video. It didn't take any loading time, which seemed a bit out of the ordinary, then I tried to play it and my iTunes completely crashed. When I open my iTunes back up, the movie is gone completely. I have tried restarting my iTunes, restarting my computer, reinstalling iTunes, adding movies in different ways (dragging and dropping), but nothing has worked so far.
    I'm fairly sure this isn't a format issue, as it's stopped working for .m4v files and .mp4 files, I've tried converting one to the other and nothing has for it to load properly into iTunes.

    Still having issues :/

  • Itunes stops working when downloading songs...

    I'm in a similiar situation to others. I purchase a song on itunes. The song starts to download and then starts to process the file. Then the itunes stops working and the song isn't downloaded when I open itunes back up.
    Here's a copy of the report of the problem... Any suggestions?
    Product
    iTunes
    Problem
    Stopped working
    Date
    19/03/2010 20:32
    Status
    Report Sent
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 9.0.3.15
    Application Timestamp: 4b590a69
    Fault Module Name: iTunes.dll
    Fault Module Version: 9.0.3.15
    Fault Module Timestamp: 4b590a4b
    Exception Code: c0000005
    Exception Offset: 0084df5f
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 6153
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    Extra information about the problem
    Bucket ID: 1690793778

    Go to folder "downloads" in iTunes music folder which is the temporary downloads folder for Tunes itself.
    If there is any item within (as a leftover from a former download), delete it.

  • Itunes stop working when importing cd

    Every time I try to import a cd, itunes stops working and closes down. What do I do? Please Help! And where did gracenote come from. That never showed up before. Anyone know how to disable gracenote?
    Thanks, Amanda

    There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
    Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
    (1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
    (2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
    (3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
    (4) Or, if no known-good copy of 7.9.3.0 is available and your PC doesn't have a shadow copy of the 7.9.3.0, you can replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 by performing some installation gymnastics with the current (11 am 18 Nov NZ time) version of the Safari 5.0.2 installer, as per:
    http://discussions.apple.com/thread.jspa?messageID=12598386&#12598386
    *NB with (4) if you have a 64-bit version of Vista or 7* ... the Apple Application Support program files are instead located at:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
    (2, 3 and 4 do help with the device-syncing variation.)

  • ITunes Stops Working When Syncing iPad3

    I have iTunes 10.7.0.21, my iPhone 4S syncs perfectly, however when I try to sync my iPad3, iTunes stops working, here's the problem report log, help please!
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.7.0.21
    Application Timestamp: 504d85d9
    Fault Module Name: StackHash_cb9e
    Fault Module Version: 6.0.6002.18541
    Fault Module Timestamp: 4ec3e3d5
    Exception Code: c0000374
    Exception Offset: 000b06b7
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: cb9e
    Additional Information 2: b0e52da0b0493b49d940696ab55ed8af
    Additional Information 3: fb61
    Additional Information 4: df5422ac32f51ce35bf094d13827df89

    I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over.   It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos.   I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.   
    I went back to my old computer 32x machine and successfully re synched and put my photos back on.   This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
    Anyone find the solution to this bug?

  • ITunes stops working when labelling CD's, iTunes stops working when labelling CD's

    I am using iTunes version 10.5.0.142 with Windows7. I recently attempted to load some audio CDs into iTunes, unsurprisingly 'gracenotes' could not find the track titles and so I went to label the tracks myself. I right-clicked on the device (audio CD) shown on the listing on the left and right-clicked, and selected 'Get Info' from the pop-up box - this invites you to label all the tracks with the artist, book-title etc. As soon as I attempted to input the artist name  - the screen froze and iTunes stopped working, a box instructs you to cancel and you are kicked out!
    Curiously if you click on each track and select 'Get Info' it allows you to enter all the information track by track and I can successfully import the CD. But what a tedious process with 25 tracks per CD!
    I think this is a software error - hopefully fixed with the next version, but has anybody else experienced this problem?

    Thanks for responding.
    I have found a way around the problem. Import the CD without the information, then find the tracks in the 'music' Library folder and label them 'en bloc' there  (click on the first and last track with the 'shift' key depressed) It will ask you if you want to label multiple tracks say yes.
    Hope it works for you too!

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