Itunes stops working when i connect my ipad windows error message comes up looking for solution but then closes itunes.
Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.
Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.
Similar Messages
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TS1717 why does itunes stop working when i connect my ipad to my computer
my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
here are the crash logs
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_f304
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_2E_FROM_ntdll+0x00041318
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033
Additional Information 1: f304
Additional Information 2: f304717eeed43189b7c0d7c053f4a949
Additional Information 3: 91cd
Additional Information 4: 91cd4b3c15f583528765b320b84bda47Hi Eddie A.,
Welcome to the Apple Support Communities!
I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps,
-Joe -
Message: itunes has stopped working when I connect ipod touch-windows 7
message: "itunes has stopped working" when I connect ipod touch-using windows 7
Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)
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I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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Itunes stops working when I connect my Ipod
I have a 120GB ipod and have had a few problems with it but just minor things that have been easy to take care of. But this afternoon, I woke my computer up from sleep mode and I had my itunes working and all was well but then when I went to connect my ipod, I got a notification from my computer saying that my itunes stopped working, it checked for a solution and didn't find one and then it closed out my itunes. I tried opening it again but the exact same thing happened within seconds of pressing the button to open itunes, my ipod hadn't even come up yet in the left hand bar. I uninstalled my itunes and reinstalled it but the same thing keeps happening. If my ipod isn't connected to my computer then my itunes works just fine but the second it connects, my itunes doesn't work anymore, please help me
I have the same problem! Does anyone know how to help?
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Itunes stops working when transferring purchases from ipad air
Everytime I connect my Ipad Air to itunes, it crashes after it tries to transfer my purchases. I have deleted itunes and re-installed it 3 times. It still does not work. Please help.
SweetieAnKay,
We've an article that details a few additional troubleshooting steps that can help stabilize iTunes on your computer in order to allow you to successfully transfer your purchases from your iPad.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Sincerely,
Allen -
Itunes stopped working when i connect my iphone 4s "IOS 8.1" in windows 8
when i connect my iphone 4s to thw windows 8 and open itunes it opens for few seconds and it displays "Itunes stooped working" though i have latest version of itunes and my iphone is also up-to-date.
please give a valid and quick solution to this...Hi R@V!,
I see that you are experiencing issues when attempting to use iTunes for Windows with your iPhone in iOS 8. I have an article for you here that should help you troubleshoot this issue a little further:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Itunes on my pc stops working when I connect my iphone
itunes on my pc stops working when i connect up my iphone
i do not sync my iphone with the pc (i only do this to charge the phone) syncing is done with the library at home on the mac
any ideas on how to fix? talked to tech support and they could not solve
thanks.When syncing, check the Movies/TV Shows Tab in the iPhone menu, and make sure ALL movies are synced (or select the ones you want to sync)
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Itunes stops working when accessing the store what needs to be done to get it working again?
itune stops working when accessing the store. What needs to be done to get it working again?
Hey Baitmaster61!
Here is an article that will help you troubleshoot this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
Itunes stops working when syncing my photos on my iPad2
The last couple of times I've tried to sync my iPad2, iTunes stops working while syncing photos. What is the problem and what is the solution?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
Itunes stops working when I try to upload CD
Itunes stops working when I go to type in info on audio cd file prior to download
Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
It also has an application error for itunes:
Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either. -
Itunes stops working when copying apps during Sync
Hi I am using Itunes 12.01.26 on a Windows 7 PC
My library is saved on a nas server and the network drive is mapped.
I have an ipod 5 and Iphone 5s
Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
I cannot sync my music - everything i try fails so as a last resort i have tried to restore my devices.
Itunes stops working when it gets to the stage of copying the apps.
I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple -
I have a few thousand songs in my itunes music library, when i connect my ipad that has only 50 songs on it will it overwrite the songs in my itunes library
I had previously syncd the ipad and the songs on it, then loaded songs from an old ipod into the itunes account (using irip) and now the ipad songs that were in the itunes account are gone. Can I change the auto sync settings before reconnecting the ipad again as to not lose the songs from my old ipod.
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When i sync my phone itunes stops working when optimizing my photos. why
when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos . why?
Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone. -
My itunes stop working when i was buying my songs and none of them saved my money and music is gone.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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