Itunes stops working when i connect my ipad windows error message comes up looking for solution but then closes itunes.

Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.

Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

Similar Messages

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    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          StackHash_f304
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          PCH_2E_FROM_ntdll+0x00041318
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.2.9200.2.0.0.256.48
      Locale ID:          1033
      Additional Information 1:          f304
      Additional Information 2:          f304717eeed43189b7c0d7c053f4a949
      Additional Information 3:          91cd
      Additional Information 4:          91cd4b3c15f583528765b320b84bda47

    Hi Eddie A.,
    Welcome to the Apple Support Communities!
    I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps,   
    -Joe

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    Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

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    SweetieAnKay,
    We've an article that details a few additional troubleshooting steps that can help stabilize iTunes on your computer in order to allow you to successfully transfer your purchases from your iPad.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/en-us/HT203206
    Sincerely,
    Allen

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    I see that you are experiencing issues when attempting to use iTunes for Windows with your iPhone in iOS 8. I have an article for you here that should help you troubleshoot this issue a little further:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    http://support.apple.com/en-us/HT203206
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    Here is an article that will help you troubleshoot this issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
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    http://support.apple.com/kb/ts1368
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    Cheers,
    Braden

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