ITunes Stops Working when I Sync
Does anyone have a clue for me? I've had no problems syncing my phone until a couple of days ago. Now when I try to sync it causes iTunes to stop working and gives me a message that the problem will be solved if I get the lastest version of iTunes. Oh wait! I have the lastest version! I even uninstalled iTunes and redownloaded it and installed it... No change...
Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple
Similar Messages
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ITunes Stops Working when I Sync- Help!
I've posted this on the iPhone forum also, but I thought someone here might could help. iTunes the last couple of days stops working when I try to sync my iPhone. It give me a message to update to the lastest version of iTunes,,, I have the lastest version.... Any suggestions would be appreciated...
same issue here.
Try to syn videos taken with my old iPhone 3Gs (saved in my Window 7-32bit laptop) to my new iPhone 4.
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Itunes stops working when copying apps during Sync
Hi I am using Itunes 12.01.26 on a Windows 7 PC
My library is saved on a nas server and the network drive is mapped.
I have an ipod 5 and Iphone 5s
Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
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I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple -
When i sync my phone itunes stops working when optimizing my photos. why
when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos . why?
Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone. -
Why does my iTunes stop working when i try to sync music to my iPhone?
Why does my iTunes stop working when I try to sync music to my iPhone?
Morning Bandg72,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
Itunes stops working trying to sync iphone 4
itunes stops working when I try and sync my ipone 4. message says itunes has stopped working and program will close. Unlike other threads I dont even get to a position where I get to 'unclick' photos and videos. I tried uninstalling and re installing itunes with no luck. Im using windows 7. have only had this problem since the new itunes download.
I just posted same question. I noticed you have not had a reply since august! Have you had any luck fixing it.
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Itunes stops working when accessing the store what needs to be done to get it working again?
itune stops working when accessing the store. What needs to be done to get it working again?
Hey Baitmaster61!
Here is an article that will help you troubleshoot this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.
Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
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Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
It also has an application error for itunes:
Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either. -
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Let's try the following user tip with that one:
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Problem signature
Problem Event Name: APPCRASH
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Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000374
Exception Offset: 000b06b7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: cb9e
Additional Information 2: b0e52da0b0493b49d940696ab55ed8af
Additional Information 3: fb61
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I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
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ITunes stops working when syncing my iPhone 4 with windows 7, why?
I got my new iPhone 4 today, I am trying to sync my music, photos and such and iTunes constantly stops working. All I can do is shut down the program. I have restarted my computer AND the iPhone bu no such luck. Any help out there?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
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