Itunes stops working when transferring purchases from ipad air

Everytime I connect my Ipad Air to itunes, it crashes after it tries to transfer my purchases. I have deleted itunes and re-installed it 3 times. It still does not work. Please help.

SweetieAnKay,
We've an article that details a few additional troubleshooting steps that can help stabilize iTunes on your computer in order to allow you to successfully transfer your purchases from your iPad.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Sincerely,
Allen

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Itunes stops working when i connect my ipad windows error message comes up looking for solution but then closes itunes.

Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.

Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

TS1717 why does itunes stop working when i connect my ipad to my computer

my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
here are the crash logs
Problem signature:
Problem Event Name:          BEX
Application Name:          iTunes.exe
Application Version:          10.7.0.21
Application Timestamp:          504d85d9
Fault Module Name:          StackHash_f304
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          PCH_2E_FROM_ntdll+0x00041318
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.2.9200.2.0.0.256.48
Locale ID:          1033
Additional Information 1:          f304
Additional Information 2:          f304717eeed43189b7c0d7c053f4a949
Additional Information 3:          91cd
Additional Information 4:          91cd4b3c15f583528765b320b84bda47

Hi Eddie A.,
Welcome to the Apple Support Communities!
I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps,
-Joe

Itunes 9.2 Not transferring purchases from iPad to Laptop

I've never had a problem transferring applications from Iphone -> iPhone 3G -> iPhone 3GS -> iPad. But today, when I was attempting to transfer my applications to the iPhone 4, they did not appear.
2 Hours of troubleshooting (and a few calls to apple), I've discovered the following:
1) The applications are not being synced onto the laptop. This can be detected in two (2) ways - first, there is an exclamation mark beside the app, missing artwork (seen through the iTunes Library / Apps Screen) - Second, Get Info displays an error message, "The applications could not be used, because the original file could not be found", finally, the "Mobile Applications" directory on my laptop doesn't have the file. It really isn't being transferred onto my laptop.
I've tried the following diagnostic steps
1) Power Cycle Everything.
2) Right Click on the Device, and click on "Transfer Purchases" (though Apple swears this should be automatic)
I am able to download the applications onto my iPhone 4, and I'm not charged for them - but, getting them onto the iPhone 4 that way will probably take me the next four - five hours of determining which ones are missing, and downloading them one at a time.
Anybody else run into this problem and come up with an innovative solution?

If you're having an iPhone 4 problem, this isn't the right discussion group...

Itunes freezes when transferring purchases from ipad

Can 't trasfer purchases or syng my ipad with itunes, it just freezes

Hey there wbh1967,
If I understand correctly when you are trying to transfer your apps and content from your iPad to your computer, iTunes quits unexpectedly every single time but your iPhone works without issue. To start troubleshooting the software on the iPad, I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that reset the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
You can always download your purchased apps from the iTunes store to your computer directly using the "Download previous purchases on Mac or PC" section from this article:
Download past purchases
Thank you for using Apple Support Communities.
All the very best,
Sterling

My itunes stop working when i was buying my songs and none of them saved my money and music is gone.

My itunes stop working when i was buying my songs and none of them saved my money and music is gone.

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Itunes stops working when copying apps during Sync

Hi I am using Itunes 12.01.26 on a Windows 7 PC
My library is saved on a nas server and the network drive is mapped.
I have an ipod 5 and Iphone 5s
Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
I cannot sync my music - everything i try fails so as a last resort i have tried to restore my devices.
Itunes stops working when it gets to the stage of copying the apps.
I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.

Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple

Itunes stops working when accessing the store what needs to be done to get it working again?

itune stops working when accessing the store. What needs to be done to get it working again?

Hey Baitmaster61!
Here is an article that will help you troubleshoot this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Itunes stops working when I try to upload CD

Itunes stops working when I go to type in info on audio cd file prior to download

Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
It also has an application error for itunes:
Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

When i sync my phone itunes stops working when optimizing my photos. why

when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos . why?

Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone.

Why does my iTunes stop working when i try to sync music to my iPhone?

Why does my iTunes stop working when I try to sync music to my iPhone?

Morning Bandg72,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Why does Itunes stop working when I start to play a movie

Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT2292 I have a 3GS iphone.It was working alright with iTunes.Recently, it was unlocked. After it was unlocked, the iphone is functioning alright but it is not recognized by iTunes and iTunes stops working, when I connect iphone.Any advice please.

I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Itunes stops working when downloading songs...

I'm in a similiar situation to others. I purchase a song on itunes. The song starts to download and then starts to process the file. Then the itunes stops working and the song isn't downloaded when I open itunes back up.
Here's a copy of the report of the problem... Any suggestions?
Product
iTunes
Problem
Stopped working
Date
19/03/2010 20:32
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.3.15
Application Timestamp: 4b590a69
Fault Module Name: iTunes.dll
Fault Module Version: 9.0.3.15
Fault Module Timestamp: 4b590a4b
Exception Code: c0000005
Exception Offset: 0084df5f
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 6153
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1690793778

Go to folder "downloads" in iTunes music folder which is the temporary downloads folder for Tunes itself.
If there is any item within (as a leftover from a former download), delete it.

ITunes stopped working when restoring backup to new iPhone 6

Hi
I have just bought a new iPhone 6 128GB. I backed up my iPhone 4S to my computer using iTunes 12.0.1. When I tried to start the new iPhone 6 from the back up it restored so far, up to step 5 of 5, but when it tired to sync Apps and Music iTunes stopped working. It has done this over 5 times at exactly the same stage.
I am running Windows 7 Home Premium Edition Service Pack 1.
I have uninstalled and re-installed iTunes, turned both the phone and laptop off and back on again. Update all of the Apps on my laptop and installed them all manually on the phone, tried syncing again... and again... and again...
It is now getting extremely infuriating as I have now wasted over 4 hours trying to get Apps and Music on my iPhone 6. The reason for my the 128GB version was so I no longer need to carry and iPod on holiday as I have lots of music. I now can't sync any music!
Please help...

Hey jas1976,
I can certainly understand your frustration at being unable to complete the restore of your iPhone's content on your new phone. Let's see if we can get you up and running.
If you are having an issue with being unable to complete a restore to your new iPhone 6, I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

Itunes stops working when transferring purchases from ipad air

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