Itunes stops working with vista

Has anyone had problems with itunes stopping working with windows vista? I have tried all the upgrades but itunes still stops working when playing songs and videos.

Tizzy79,
Your computer is blue screening. This is frequently caused by problems with driver conflicts or a computer virus. Make sure you've scanned your computer for viruses and spyware.
If that doesn't help, let's capture a minidump of the crash and send it to the Apple engineers to analyze.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties". In the dialog that comes up, select "Advanced System Settings" on the left. In the dialog that comes up, select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
You need to send that file to our buddy Roy, [email protected] Make sure that you include:
(1) the mini dump file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes Blue Screens Vista".
(4) the username that you're using here in the discussion boards.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get that information, the message is just going to get dropped on the floor.

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Itunes not working with Vista Home Premium 32-bit

Itumes 10.6.3 version will not work with Vista Home Premium. I have a 32-bit operating system. I'm not sure what to do next. It appears in trying to update it deleted the old itumes, as I can't find a copy of it when I search the computer.

Then I installed Quicktime on its own - still get the same error 'Quicktime has stopped working;
Okay. That will be the source of the iTunes problem. (Without a properly working QuickTime, iTunes won't work correctly.)
Checking on things that can cause QuickTime launch errors now.
Have you at any stage installed any Codec Packs, any copies of the programs QT Alternative, QT Lite or Storm Codec, or any media converter programs that can convert files into QuickTime readable formats?
(I'm checking on these things because depending on the versions of the programs/codec-packs, these can install earlier versions of QuickTime componentry on a PC, which can interfere with the running of a higher version of QuickTime.)

ITunes stopped working in Vista Ultimate

My iTunes stopped working, won't even start up in Windows Vista Ultimate. Tried uninstalling/reinstalling. Nothing works. iTunes 7.3 is dead in the water. Any assistance for this problem? (Besides switching to a Mac?)

As I posted in many other people's suffering posts....
in a nutshell....
Sorry, you and I and a small minority of others have Windows Vista and it simply will NOT work with iTunes, any version of 7.x.
Apple doesn't seem to care as we aren't a big enough group to care about.
After several weeks of this nonsense, today I spent most of the afternoon researching other music manager software that will also synch with my iPod.
It looks like I will be heading that way as this is too ridicious that someone can't deal with this and help us.
Kathy

ITunes not working with Vista

I just got a laptop preloaded with Windows Vista home premium. I installed the newest version of iTunes and it was working fine for a while. Now when I try to run iTunes I get an error message that says "iTunes has stopped working - A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I uninstalled and reinstalled and system restored, virus scanned, and even tried running an older version of iTunes bu nothing's worked.
I've seen around the internet that if you have the latest iTunes it should work fine with Vista. What's going wrong here? Is this simply a compatibility issue that I need to wait out or is this some other problem that I'm unaware of?
Thanks!
Acer Windows Vista Aspire 5100

Then I installed Quicktime on its own - still get the same error 'Quicktime has stopped working;
Okay. That will be the source of the iTunes problem. (Without a properly working QuickTime, iTunes won't work correctly.)
Checking on things that can cause QuickTime launch errors now.
Have you at any stage installed any Codec Packs, any copies of the programs QT Alternative, QT Lite or Storm Codec, or any media converter programs that can convert files into QuickTime readable formats?
(I'm checking on these things because depending on the versions of the programs/codec-packs, these can install earlier versions of QuickTime componentry on a PC, which can interfere with the running of a higher version of QuickTime.)

Ipod touch and itunes not working with vista?

I bought a 32gb ipod touch(2nd gen) today and so far it's been nothing but a massive headache for hours. I've had an ipod video(30gb) for three years now and it's always been perfect, hasn't give me an ounce of trouble.
I get home, checked that I had the current itunes version, and then plugged in my ipod touch. I immediately got an itunes error saying that the apple mobile support device was out of date, and I had to re-install itunes. I did that but it still didn't work, it wouldn't recognize my ipod touch. I deleted all my itunes and apple folders and restarted(and uninstalled). Now my ipod still won't recognize when i plug it in on my desktop, it gives me an intunes error saying something like " your ipod touch cannot work because you dont have the 64bit version blah blah ". Which is ridiculous because I'm on windows vista 64bit, and the version of itunes I got was the 64 bit, i checked it three times and even re-downloaded/installed it.
I tried my second desktop which is on windows XP and it wouldn't recognize my ipod touch either. Then finally I took out my laptop which is windows XP, and plugged in my ipod touch. My ipod touch works fine on my laptop, but not on my other two desktops.
I need for it to work on my main desktop(the one with vista) because it has all my music.
So any ideas as to why this is happening? and how to fix it.

Hi,
What is the name of the iTunes installer file you used? Try downloading and installing the iTunes again from the iTunes64Setup.exe file located here: http://support.apple.com/downloads/iTunes8_1_1_for_Windows__64_bit
If the issue persists, verify the usbaapl64.sys driver is being used by following the steps under *Verify iPhone Driver/Service Installation* in this article: http://support.apple.com/kb/TS1495
If the issue is not resolved after installing iTunes from the iTunes64Setup.exe file and the correct driver is being used, reconfigure or disable the security software on the PC and reinstall iTunes.
-Jason

Help iTunes not working with vista

okay so I'm having a bit of an issue with vista..just got a new laptop (dell inspiron 1520), and I went to transfer my files using a USB stick and also a cd, but iTunes on my new comp doesn't recognize the songs...anyone have ideas?

Take a look at this article from the apple support website and see if it will help.
http://docs.info.apple.com/article.html?artnum=300173

Itunes Stopped Working in Windows Vista

Itunes stopped working in my windows vista machine. Here is the error message. Can anyone help?
Product
iTunes
Problem
Stopped responding and was closed
Date
12/26/2011 9:05 AM
Status
Report Sent
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name:      AppHangXProcB1
Application Name:           iTunes.exe
Application Version:         10.5.2.11
Application Timestamp:   4ee0844d
Hang Signature:                a281
Hang Type:        18496
Waiting on Application Name:       APSDaemon.exe
Waiting on Application Version:    2.1.14.3
OS Version:        6.0.6002.2.2.0.256.6
Locale ID:           1033
Additional Hang Signature 1:         9aea31144a9c4cb5456ef753a89615fd
Additional Hang Signature 2:         9e05
Additional Hang Signature 3:         22afaae9d40a9b6f85fcc190770c6a46
Additional Hang Signature 4:         4d20
Additional Hang Signature 5:         6a5ecf1f68a18e627f44b676cfeb087b
Additional Hang Signature 6:         b57d
Additional Hang Signature 7:         6cbd99e8ebe2065ec5ef6563d3b9dea1

Have you had a look at these pages? They may be of some help:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows Vista doesn't open after upgrading

Itunes stops working when I click a home video with ver 11.1.5.5 win 7 pro 64 bit

I have home made videos and when I click to open Itunes stops working and box says"Itunes has stopped working" and says "Windows is checking for a solution to the problem" turns out Windows doesn't respond and I have to close the program..Tried it again and again with same result..Nicolino
Specs ver 11.1.5.5 win 7 pro 64 bit

Hello nicolini,
It sounds like iTunes quits unexpectedly everytime you try to open it so you can no longer use it. I recommend the troubleshooting steps in the following article to help you troubleshoot the issue here, named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Start with these steps to open iTunes in Safe Mode to see if a 3rd party app may be interfering with iTunes. There is additional troubleshooting to be done in the article if this is not the case:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I can't subscribe to Match on Win 7 with iTunes 10.6.3.25. When Apple ID auth window comes up iTunes crashes with "iTunes stopped working" and iTunes closes.

On Windows 7 with iTunes 10.6.3.25 I cannot subscribe to iTunes Match. In iTunes I click on iTunes Match in the left pane then click the "Subscribe for $25 a year" button. A window that looks like I am going to be asked to login using my Apple ID and password starts to come up but then an error occurs and I get a window that says "iTunes stopped working" then iTunes closes. What can I do ?

I've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...)

HT2292 I have a 3GS iphone.It was working alright with iTunes.Recently, it was unlocked. After it was unlocked, the iphone is functioning alright but it is not recognized by iTunes and iTunes stops working, when I connect iphone.Any advice please.

I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

ITunes stops working when syncing my iPhone 4 with windows 7, why?

I got my new iPhone 4 today, I am trying to sync my music, photos and such and iTunes constantly stops working. All I can do is shut down the program. I have restarted my computer AND the iPhone bu no such luck. Any help out there?

I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug?

ITunes stops working and closes on opening with Match on, works fine with match off

iTunes stops working and closes upon opening with Match on, works fine with match off

I am having the very same problem with iTunes, I'm running Windows 7 64 bit and started having the problem after the latest update. I just upgraded to the new 5s and was syncing everything to it, so I figured that I would update my itunes software as well. Which I never do after updating one time and had trouble with it on my old laptop and had to rollback to a older version of itunes. I have tried every suggestion that has been posted in the Apple Discussion area and on other websites no luck what so ever. I figured I will wait till Apple comes out with another update and try again. In the post above I am having the exact problem with iTunes. I'd love to know what thef-ing problem is because this is extremely annoying!

"Itunes has stopped working" Windows Vista

Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
     Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
     I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
     I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
     I am assuming there is something more to it that I can't figure out so I decided to try here.
      Below is my problem report:
     Problem Event Name:          APPCRASH
     Application Name:          iTunes.exe
     Application Version:          10.3.1.55
     Application Timestamp:          4deec351
     Fault Module Name:          StackHash_065a
     Fault Module Version:          6.0.6002.18327
     Fault Module Timestamp:          4cb73436
     Exception Code:          c0000374
     Exception Offset:          000b06fc
     OS Version:          6.0.6002.2.2.0.768.3
     Locale ID:          1033
     Additional Information 1:          065a
     Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
     Additional Information 3:          be10
     Additional Information 4:          9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank you

I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name:      Application
Source:        Application Hang
Date:          7/8/2011 4:04:42 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
    <EventRecordID>62767</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.3.1.55</Data>
    <Data>f8c</Data>
    <Data>01cc3d68487ac350</Data>
    <Data>60000</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?

I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?

I have same issue. I click on the home button and Wake/sleep at the same time for 30 seconds or more and then the phone entered in Recovery mode. It is erasing my content now and installing the update. Let´s see how this ends. I have iCloud, iTunes match, and backups from previos versions, hope I can restore all my content.
Otherwise I´ll go to the Genius Bar to do a checkup.
Good luck!
It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content.

HT1766 When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?

Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?

Hello Dowad,
Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer. I found an article with steps you can take if iTunes stops working when you connect your iPhone:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes stops working with vista

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