ITunes Store 10.5 white screen issue, not working

So I've had zero issues running the iTunes store on my Windows 7 Ultimate 64-bit prior to the 10.5 update, and now all I get is a white screen. I can connect to the Store from my iPhone, iPod Touch, and laptop running Windows XP Professional with the SAME version of iTunes. I tried clearing out iTunes based on other discussions I've seen, IN ORDER, twice, and reinstalling. No dice. I've cleared my hosts file...same issue.
The weird thing is that I can update Apps in iTunes on my PC, which connects to the Store and downloads just fine. I've made zero changes to my network router, port range filtering, and the Windows Firewall has always been disabled. I don't understand how every other device aside from my PC can connect to the Store on my wireless network, but not my PC all of a sudden. I've even tried logging in as the Administrator and clearing out my Local, LocalLow, and Roaming profile of anything related to Apple and iTunes after uninstalling iTunes and rebooting...no change.
Something is wrong with this version running on Windows 7, period, and it needs fixed. I can't redeem codes except on my iPhone and it's rather annoying.

i have the same problem. the store works on my windows vista and my ipod touch just not on my windows 7. i sent a msg to support and they told me to delete itunes,check if there are any updates on my computer and then reinstall itunes but still dont work and i tried it several time and it is really starting to make me realy ****** off. it all started ever sence the last update. i thought this new update would work but still nothig at all.

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An error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse].

When i try and access my app store and click on categories and top 25 an error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse]. I have Tried resetting my iPhone logging out and logging back into my apple account ive tried changing the dates but it doesnt work. I dont have a phone to call apple support so how do i fix this please help! Thank a lot !!

Try this article: http://support.apple.com/kb/TS1368
Also, if that doesn't work, try this:
First you need to create another App Store iTunes account with a different country. (If you're American, do Canadian and vice versa)
When you sign out then sign in under the new account, it will say that your account only works in USA and to change the store. Once it does that your top 25 will be changed back to top apps and you'll get no more errors. Then you can change back to your normal account.
You can create another account free. Do it through iTunes on your computer or Mac. Change the country at the bottom of the App Store. Try and download a Free app. That way you don't need a credit card.

HT1689 My itunes store app on my iphone does not work.

My itunes store app on my iphone does not work. It flashes on, then immediately off and back to the homepage. What is the solution? Can I de/re-install? I'm not sure how to do that since no "X" shows up in the top right corner anymore....

Hi mixterart,
Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Also, in case it is helpful, the new way to close apps is explained here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
- Ari

Itunes store delivers a white screen

Itunes works but logging on to the itunes stores delovers a blank white screen. I have the latest software. Can't spend my hard earned cash on harmonic pleasure.

I've looked at my firewall settings, uninstalled and reinstalled EVERY Apple program three times, and everything else, and yet nothing seems to be fixing it.
Apple program? Not sure what that means?
Try disabling anti virus software.
iTunes for Windows: Troubleshooting security software issues
Can't connect to the iTunes Store

Itunes store is a white screen, cannot search for music, any ideas?

When I open my ITunes and go to ITunes store it loads but just gives me a blank white screen, I cannot search for anything to purchase, my ITunes needs updating but I no longer get the pop up notification for it, any ideas?

Hey maggz2008,
I have an article for you that should be able to help you address this issue with your ability to reach the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities!
Cheers,
Braden

ITunes store shoes blank white screen??

When I open iTunes, the library is fine, but the store just shows a blank white screen. Any ideas how to fix it? Thanks!I

My network is fine and am having the same issue.
I have:
- dumped iTunes Plist
- tested on another MAC in the home
- dumped system preferences
- deleted certificates
- tested on a new Account
- deleted, downloaded and reinstalled iTunes from Apple.
- created new library
- gone into parental controls/ disabled -renabled iTunes
- verified the App Store App is working
None of these have fixed the issue.

Itunes store has blank white screen

When clicking on the iTunes icon, my music library comes up, however, when I try to acces the iTunes store, there is a blank white screen. It has been like this for several days. I have tried all of the support suggestions with no luck. Any one else had/have this issue?

Hello whitmanjlw,
Here are some steps could fix the issue:
Apple software on Windows: May see performance issues and blank iTunes store
Hope this helps.
~Julian

Music will not play in iTunes store OR library. Quicktime also not working.

I am quite nearly at my wits end trying to figure out the problem I am having: I just started up a brand spanking new Mac Pro today, and aside from other problems, am unable to play songs that I migrated over from my old Power PC G5, which was running the last version of Mac OS 10.5 before it kicked the bucket; I luckily had an external drive running Time Machine backups.
The songs all show up, I checked my Library, checked permissions, ran my disk utility just to be sure, I have already gone through the authorization mambo in iTunes--I was able to sync my iPod Touch just fine, aside from a few issues with apps that I downloaded directly to my iPod not wanting to transfer over to my computer, it did tell me my new machine was authorized, of course I have two machines authorized because I was unable to deauthorize the last one before it died--but they just do not play. The play button shows, the little sound icon comes up beside the song, but no sound issues forth. Same thing seems to happen in iTunes. I attempted to play a Quicktime movie preview, also, but that did not work either, so I am wondering if there might be a connection between the two.
This too, after I migrated over everything, iTunes did not want to start up; I was prompted to reinstall it, as I was told it was corrupted or installed incorrectly. Which is weird, seeing as how I had only just started up the machine for the first time, and had nothing to do with installing iTunes in the first place. I downloaded it from the internet, and it seemed to be working fine until I attempted to play music.
If anyone can help me, I will be so very grateful. Just about next to tears, and am trying all avenues; next will be calling Apple Care and hoping for someone who can help.

I am having the same problem with my iTunes. Support had me uninstall everything and reinstall iTunes again thinking it was corrupt. I did that and it worked for a couple of days. Now they say that cannot help since it is iTunes and not my iPhone and sent me here. Sometimes I can get it to work sporadically if I reboot my laptop a couple of times, but I have rebooted a few times already and nothing plays...no song previews, nothing from my library. iPods and iPhone play fine, it is isolated only to iTunes and is super frustrating. I get the same task bar up top as if it were going to play, but the play timer doesn't start. Help please!!!

White Screen - Troubleshooting not working.. help?

Well, my 4G iPod Touch just recently white screened on me. I was in the middle of using an app, and it froze and turned white. I've tried all the troubleshooting suggestions, but none of them worked. When I tried to connect it to my computer, iTunes didn't recognize the device was plugged in. The screen is sort of warm, and it emits light, so does that mean it's still working? And if so, if I wait until the battery dies, will I be able to just charge it again and have everything work okay? Any help is appreciated.

Yes. Wait for the battery to fully drain and then charge for an hour and try to get it to work and restore if necessary. Frequently a white screen is due t a hardware problem though.

ITunes Store on my iPhone 5S is not working!!!!!

I can't open iTunes Store anymore. I've waited too long and the sign "Loading..." doesn't go off. I don't use iTunes Store very much but hey, iTunes is the key for iOS and I can't open it. App Store is fine. But iTunes Store is something wrong. The connection is good but it still loading. Help!!!!!!!!

Turn off and on your device; and if that doesn't work go to SEttings > General > Reset > Reset all settings; don't worry only settings will be reset no data will be lost

Glowing white screen, reset not working

my IPod touch won't respond to anything, I have browsed thru lots of help pages but nothing works. I have a white glowing screen on my ipod touch and it won't hard reset, it won't connect to itunes on my computer, nothing happens or works. what do I do now? is it broken?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

My App Store is showing white screen on features and charts display

My App Store is showing white screen on features and charts display. Any ideas what I should do?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT1414 touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod

touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod, can anyone help or what is the cause

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1212 I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?

I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?

You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

ITunes Store 10.5 white screen issue, not working

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