ITunes Store account info problem . . .

Hi everybody.
I'm having this strange issue on my early 2011 MacbookPro 15" (Os X 10.7.4).
In iTunes (v 10.7), as i log in my account with my apple user ID and password it connects to the store perfectly.
Then if i try to see the account info from the menu, it asks me the password again, but as i type it and press ok the window with that password request pops up again....and it goes like this forever.
Same thing happens if i try to buy something on the store: the password request windows popup (to confirm billing details), but as i type in the password it pos up again and again forever.
I tried to remove all the preferences, the itunes folder, including all the library....no results.
I tried to create another account and with it itunes is working perfect, no issues.....
I use little snitch to control connections, but i tried turning it off completely...same problem on my main account.
I don't use the system firewall, and yes i tried in different locations with different internet connections.
What can i do ? ? ?
thanks for helping !!!

Open iTunes on your computer and connect to the store. Then connect your phone and sync.

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Itunes store account info gone...new computer

I got a new computer. All the music is fine, but when I log into itunes store the balance of my gift card does not show. My library also doesn't show "purchases" even though the songs are in my library. Any ideas??

Welcome to AD!
For the account balance, try signing out of the store and then signing back in.
For the purchases not showing up in the green Purchased playlist, you'll have to fix the library on your new PC to show them. New purchases will automatically go in there - try a free single of the week. But this new library doesn't know about hte previous purchases yet.
Make sure your view options are set to show "Kind". Then click on the "Kind" column header. Anything that starts with Protected or Purchased, drag over into the purchased playlist.
Another way to do it would be make a smart playlist with Kind = Purchased and drag them over. Then a 2nd smart playlist with Kind=Protected.

Problems accessing both sites in safari and itunes store account

I hope someone might be able to help me solve two really frustrating issues.
About three weeks ago, my safari browser stopped working properly (e.g I can no longer access a number of websites - usually with a .com suffix (e.g. www.pocruises.com and msn.com and others are slow to load). I had downloaded no new third party software, but had downloaded software updates on 26 January (Java for mac update 6, security update 2010-001 and the iphoto update). When I attempt to load a site, the address just hangs. I have seen a number of similar queries on the discussion forum, but I don't fully understand the technical aspects of some of the answers. I have cleared the cache, reset safari, tried launching from applications and even repaired permissions, but nothing has worked. I downloaded firefox, but was also unable to access these sites through that browser either.
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Cameron

Hi Bee,
The most recent "Safari" crash log dates back to December last year - I can't remember having problems that far back, but here it is anyway. I was beginning to suspect that my safari problems were affecting itunes, though that certainly worked fine until I downloaded the most recent version - 9.0.3 and that was just a few weeks ago.
I suppose the other question is whether an upgrade to snow leopard would solve these problems better rather than a reinstall of the current version (if that becomes necessary?)
Cam
Process: Safari [383]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.4 (5531.21.10)
Build Info: WebBrowser-55312110~1
Code Type: X86 (Native)
Parent Process: launchd [64]
Date/Time: 2009-12-13 23:08:58.652 +0000
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: A71E5354-94CC-48C3-ADDA-4C3D453E69CB
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000089108b10
Crashed Thread: 0
Thread 0 Crashed:
0 ...romedia.Flash Player.plugin 0x1811eca2 0x17e96000 + 2657442
1 ...romedia.Flash Player.plugin 0x1811f8fd 0x17e96000 + 2660605
2 ...romedia.Flash Player.plugin 0x18056c33 0x17e96000 + 1838131
3 ...romedia.Flash Player.plugin 0x1822976a Flash_EnforceLocalSecurity + 686794
4 com.apple.CoreFoundation 0x9613f8f5 CFRunLoopRunSpecific + 4469
5 com.apple.CoreFoundation 0x9613faa8 CFRunLoopRunInMode + 88
6 com.apple.HIToolbox 0x955d92ac RunCurrentEventLoopInMode + 283
7 com.apple.HIToolbox 0x955d90c5 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x955d8f39 BlockUntilNextEventMatchingListInMode + 106
9 com.apple.AppKit 0x94d096d5 _DPSNextEvent + 657
10 com.apple.AppKit 0x94d08f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
11 com.apple.Safari 0x0000c045 0x1000 + 45125
12 com.apple.AppKit 0x94d01f9f -[NSApplication run] + 795
13 com.apple.AppKit 0x94ccf1d8 NSApplicationMain + 574
14 com.apple.Safari 0x000029d2 0x1000 + 6610
Thread 1:
0 libSystem.B.dylib 0x9001146e _semwaitsignal + 10
1 libSystem.B.dylib 0x9003bdcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x967e0842 ***::TCMalloc_PageHeap::scavengerThread() + 578
3 com.apple.JavaScriptCore 0x967e086f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x9003b155 pthreadstart + 321
5 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9001146e _semwaitsignal + 10
1 libSystem.B.dylib 0x9003bdcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x92fa21d4 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x92f9e009 WebCore::IconDatabase::iconDatabaseSyncThread() + 185
4 libSystem.B.dylib 0x9003b155 pthreadstart + 321
5 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9000a286 machmsgtrap + 10
1 libSystem.B.dylib 0x90011a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9613ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9613faa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x9241f264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x9003b155 pthreadstart + 321
6 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9000a286 machmsgtrap + 10
1 libSystem.B.dylib 0x90011a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9613ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9613faa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002591f 0x1000 + 149791
5 com.apple.Safari 0x00025648 0x1000 + 149064
6 com.apple.Safari 0x000255d3 0x1000 + 148947
7 libSystem.B.dylib 0x9003b155 pthreadstart + 321
8 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9000a286 machmsgtrap + 10
1 libSystem.B.dylib 0x90011a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9613ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9613faa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91186520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x91122dfd -[NSThread main] + 45
6 com.apple.Foundation 0x911229a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x9003b155 pthreadstart + 321
8 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x900596fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9003b155 pthreadstart + 321
2 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9001146e _semwaitsignal + 10
1 libSystem.B.dylib 0x9003bdcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x966c2841 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x00115cdb 0x1000 + 1133787
4 com.apple.Safari 0x00115dc9 0x1000 + 1134025
5 com.apple.Safari 0x00040a07 0x1000 + 260615
6 com.apple.Safari 0x00040987 0x1000 + 260487
7 libSystem.B.dylib 0x9003b155 pthreadstart + 321
8 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9000a286 machmsgtrap + 10
1 libSystem.B.dylib 0x90011a7c mach_msg + 72
2 ...romedia.Flash Player.plugin 0x1839cc04 Flash_EnforceLocalSecurity + 2207588
3 libSystem.B.dylib 0x9003b155 pthreadstart + 321
4 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9000a2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9003c2c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x90081539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x1817363f 0x17e96000 + 3003967
4 ...romedia.Flash Player.plugin 0x1818cf4f Flash_EnforceLocalSecurity + 45743
5 ...romedia.Flash Player.plugin 0x18173aef 0x17e96000 + 3005167
6 libSystem.B.dylib 0x9003b155 pthreadstart + 321
7 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9000a2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9003c2c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x90081539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x1817363f 0x17e96000 + 3003967
4 ...romedia.Flash Player.plugin 0x1818cf4f Flash_EnforceLocalSecurity + 45743
5 ...romedia.Flash Player.plugin 0x18173aef 0x17e96000 + 3005167
6 libSystem.B.dylib 0x9003b155 pthreadstart + 321
7 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9000a286 machmsgtrap + 10
1 libSystem.B.dylib 0x90011a7c mach_msg + 72
2 com.apple.CoreFoundation 0x9613ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9613faa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x958e15f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x958e1480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9003b155 pthreadstart + 321
7 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9000a2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9003c2af pthread_condwait + 1244
2 libSystem.B.dylib 0x9003db33 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x958f0bdf CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x958f279a CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x958f0f3f HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x958f0c43 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x958e1480 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x9003b155 pthreadstart + 321
9 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9001146e _semwaitsignal + 10
1 libSystem.B.dylib 0x9003bdcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x966c2841 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9300a906 WebCore::LocalStorageThread::localStorageThread() + 294
4 libSystem.B.dylib 0x9003b155 pthreadstart + 321
5 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9000a2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9003c2c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x90081539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x1817363f 0x17e96000 + 3003967
4 ...romedia.Flash Player.plugin 0x17f483f3 0x17e96000 + 730099
5 ...romedia.Flash Player.plugin 0x17f4acbf 0x17e96000 + 740543
6 ...romedia.Flash Player.plugin 0x17f4af2d 0x17e96000 + 741165
7 ...romedia.Flash Player.plugin 0x18173aef 0x17e96000 + 3005167
8 libSystem.B.dylib 0x9003b155 pthreadstart + 321
9 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x90052b96 recvfrom$NOCANCEL$UNIX2003 + 10
1 ...romedia.Flash Player.plugin 0x181743e9 0x17e96000 + 3007465
2 ...romedia.Flash Player.plugin 0x1818aca5 Flash_EnforceLocalSecurity + 36869
3 ...romedia.Flash Player.plugin 0x17f4934e 0x17e96000 + 734030
4 ...romedia.Flash Player.plugin 0x17f494a1 0x17e96000 + 734369
5 ...romedia.Flash Player.plugin 0x18173aef 0x17e96000 + 3005167
6 libSystem.B.dylib 0x9003b155 pthreadstart + 321
7 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9000a2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9003c2af pthread_condwait + 1244
2 libSystem.B.dylib 0x9003db33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x96f59cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96f59ade TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x96f8a9a8 TimerThread + 74
6 libSystem.B.dylib 0x9003b155 pthreadstart + 321
7 libSystem.B.dylib 0x9003b012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x17f0b848 ebx: 0x1805656a ecx: 0x2f3b8430 edx: 0x89108b08
edi: 0x00000000 esi: 0x89108b08 ebp: 0xbfffeab8 esp: 0xbfffea80
ss: 0x0000001f efl: 0x00010282 eip: 0x1811eca2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x89108b10
Binary Images:
0x1000 - 0x278ff2 com.apple.Safari 4.0.4 (5531.21.10) <408df699beb70a81fc282fe4fb802483> /Applications/Safari.app/Contents/MacOS/Safari
0x2d8000 - 0x2e7ffc SyndicationUI ??? (???) <41a700c51ee0df16399861e1417fca54> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x119c6000 - 0x11bcdfef com.apple.RawCamera.bundle 2.1.0 (474) <48a574d3b3269c8dbdc38d6f67879317> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x1513e000 - 0x15143ff3 libCGXCoreImage.A.dylib ??? (???) <ebbf9ab0f700c881f7e2f94ffedc1bdf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x16983000 - 0x16983ffc com.apple.JavaPluginCocoa 12.4.0 (12.4.0) <be6a0027130daaacddce407114497d4a> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x16f18000 - 0x16f1effc com.apple.JavaVM 12.4.1 (12.4.1) <634419750ecb901d01abbdbc3fff22d8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x1788c000 - 0x178abfed com.apple.audio.CoreAudioKit 1.5 (1.5) <585f5ec95dc8f1efe51d820be84d53a6> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x17d03000 - 0x17d06fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17e3a000 - 0x17e40fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x17e96000 - 0x184cfffb +com.macromedia.Flash Player.plugin 10.0.32 (1.0.4f18472) <b19ee2363941c9582e040b99bb5e237a> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x19d6b000 - 0x19d79feb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x19f74000 - 0x19f86fff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x216de000 - 0x216dfff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x24690000 - 0x246bafff com.apple.audio.SoundManager.Components 3.9.3 (3.9.3) /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x90008fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90009000 - 0x90170ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
0x90171000 - 0x901bafef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x901bb000 - 0x901daffa libJPEG.dylib ??? (???) <50b881dd5a5795d38405c9c88c2806fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x901db000 - 0x90268ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x90269000 - 0x902e3ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x902e4000 - 0x9030dfff libcups.2.dylib ??? (???) <ee771753dd1111b656a2daa234a9e971> /usr/lib/libcups.2.dylib
0x90318000 - 0x9031dfff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9031e000 - 0x903e5ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x903e6000 - 0x904c7ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x904c8000 - 0x90886fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90887000 - 0x9091aff3 com.apple.ApplicationServices.ATS 3.8 (???) <eda9db16110de6b7fd9436cd0daa787d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9091b000 - 0x909d5fe3 com.apple.CoreServices.OSServices 228 (228) <bc83e97f6888673c33f86652677c09cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x909d6000 - 0x909d7ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x909d8000 - 0x90b20ff7 com.apple.ImageIO.framework 2.0.6 (2.0.6) <7f73ef328c8e8566f3f204b5a540a7f0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x90b3e000 - 0x90b4effc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90b4f000 - 0x90b85fef libtidy.A.dylib ??? (???) <736e56b453bb1324125d72cc3bfd3aed> /usr/lib/libtidy.A.dylib
0x90b86000 - 0x90bc0fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x90bc1000 - 0x90bccfe7 libCSync.A.dylib ??? (???) <d88c20c9a2fd0676dec62fddfa74979f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90bcd000 - 0x90fddfef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x90fde000 - 0x90fdeff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90fdf000 - 0x91117fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x91118000 - 0x91394fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91395000 - 0x913ccfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x913cd000 - 0x913ebff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <77d36e1bf2ee090f490950eba225dfb0> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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Message was edited by: camwestyorks

I added Gmail to my iTunes store/account. Now I cannot access the Store and after I enter my Apple Id password it tell me I need to verify my Gmail acct, press ok for details. Once I press ok, the screen shows my Gmail address and underneath it states m

I added Gmail to my iTunes store/account. My gmail account is: [email protected] and it shows up on the settings in iTunes, and my account. The problem is I cannot access the store with this ID. A response says: You have not verified your ID, press ok to review instructions to verify your ID.
Reply to this is: An email has been sent to the address below with a link to verify your Apple ID. Make sure to check your email and follow the link to complete the creation of your AppleID.
Beneath my email address:
Your Email has already been validated successfully. Thank you.
Please HELP.
I am using:
Windows XP
Internet Explorer 9
Norton 360
iPhone 4
Google toolbar on my computer.

Hi Michael,
Yes it is now resolved but not after I send iTunes a request for help and explaining the problem. They send a first reply explaining how I needed to verify my account and gave me the link to do that. You and I know that this did not help, so I replied telling them that this was not working and iTunes did the reset for me.
You may want to open a help ticket with iTunes help. That is the only way it works.
Regards,
Gloria J Bisson

How to get Apple ID and password that is different to iTunes store account which I have already activated and completed contracts, tax information and bank information I want to create a Paid Books Account use apple ID

I was given this address from the Apple customer support team.
I have an active existing iTunes store account and use the same Apple ID for signing into my iTunes Connect Account that distributes Apps.
I have created some books using the iBook author and in order to distribute content on the iBookstore I have been told electronically that I need a new Apple ID and password that is different to iTunes store account which I have already activated and completed contracts, tax information and bank information valid until 2013?
I want to create a Paid Books Account using the same email address, tax information and bank information. This has been most frustrating, as I cannot get passed the sign in section and there is no contact person I can speak to. I was of the understanding the iTunes connect account and the Developer programs which I paid good money for is all what I needed to be paid for selling iBooks on the iBookstore???
I only have one email address and wish to also use it for the Paid Books Account. I have books ready to be exported and published.
I am also having trouble locating and downloading iTunes Producer. I understand I need to have the Paid Books Account active to access the iTunes Producer program. Please help.
See additional information below:
What device did you use to connect to the store? Mac computer
Which operating system is installed? Mac OS X v10.7.x
What version of iTunes is installed on your computer? iTunes 10.6
Choose the iTunes Store or App Store for your country: Other
Please select your country: Australia

Hi Lrwill,
If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
Cheers,
GB

Can multiple iTunes Store accounts be linked to one iTunes Library

Hi there! I'm having trouble getting a clear answer to this question. If I'm being confusing, forgive me. We are a family of three with two iPod Touches and one older iPod. We recently purchased a new iMac and I migrated our common iTunes Library to the Mac. We won't be using to PC anymore. There are three separate accounts on the Mac but all of them point to the same iTunes Library.
Up until now, we have been using my Apple ID/iTunes Store account for all purchases. I would like to set up a separate iTunes store account for my daughter so she can use all the gift cards she gets to make her own purchases. *If I give her a separate iTunes Store account, can whatever she purchases go into our common library?* I don't want to her to lose access to all the apps and music we have already accumulated.
If both accounts can download content to the same library, can I expect any problems when I sync the different iPods? All of them are set up to sync manually so that we can choose which music playlists, movies and apps go to which device. Will my daughter have to sync her iPod twice -- logging each iTunes store account once -- to get all her content? Are there problems with updating apps?
Sorry this is so long! I keep getting the same answer from an Apple tech via e-mail but it doesn't address the exact points of my concerns! Thanks for any help you can provide.

We have several macs, several ipods, a couple of iphones, several itunes store accounts. So far no problem. You might have to share passwords if you want to share content. I think iStore accounts can only be used on up to 5 computers. We have 7, so have to be a little careful about that. I don't think there is a limit on how many iDevices can be used with one account. I also don't think there is a limit on how many accounts can be used on a single computer (might be wrong about that). You have to be logged into the iStore to download content, and your computer has to be registered with the account to use the content, but once it is on, and registered, syncing to an iPod is not a problem (you do not have to login in again for each account the content was purchased from). I'm just glad I only have two kids, and one wife - things could get trickier in a big family with . . .

How to delete an "Available Download" from iTunes Store account?

Greetings,
I’ve downloaded various “free TV episodes” to my MacBook Pro from the iTunes Store, watched them, and deleted them.
The problem is that the next time I start up iTunes on my MacBook, iTunes automatically goes to the iTunes Store and begins “Checking for Available Downloads,” where the already deleted (from my MacBook) “free TV episodes” are *still* listed on my iTunes Store account as “available for download”. Thus, the downloads start to download again (and again, and again, and again . . .) automatically - after they've been deleted (repeatedly).
I’ve logged into my iTunes Store account to see if I might delete these listed items directly, but I see no place where I might access a list of “Available Downloads” so that I might update it. Can anyone help with how I might *permanently delete* the already downloaded and already deleted items?
Thanks Much!

Reboot the iPad and then see if you can delete the stalled download. Try swiping across the progress bar as well after you reboot.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Creating @me iTunes Store account without a credit card

I already have @me e-mail(and Apple ID). Now I want to register it in iTunes Store without a credit card. This instruction doesnt solve my problem:http://support.apple.com/kb/ht2534(because I alredy have an Apple ID registered on my @me e-mail). Please help me to create iTunes Store account on the same e-mail adress without a credit card. Thanks.

you can use either a Music Card or a gift certificate to set up an account. (i used the gift certificate method.)
for instructions, see the following documents:
iTunes Music Store: How to redeem an iTunes Music Card
iTunes Store: How to use your iTunes gift certificate

Can't log into iTunes store account

So I can no longer log into my iTunes store account. When I try to log in, I get an error message in red letters saying:
FieldName: null. java.lang.Exception
I have tried resetting my password mutliple times with no luck. I can log into my Apple Store account, I can log into the forums (obviously since I am able to post on these forums), yet iTunes will not let me log in.
Anybody else experience this as well or know how to fix it? Thanks in advance for your help

I am experiencing the same exact problem you are. What gives? I never messed around with my login information and I've always gotten in before. But now I can't.
I've also done the password reset, and still it won't let me log in with the new password.
This is the same red error message I get as well:
FieldName: null. java.lang.Exception
Does anybody know what the problem is and how to fix it? Thanks.
Dual 1.8GHz G5 Mac OS X (10.4.1)

I can no longer access my itunes store account

When I try to log into my itunes store account information, I keep getting this weird error message that says:
We could not complete you iTunes store request. An unknown error has occurred (5002).
There was an error in the itunes store. Please try again later.
It's been doing this for about a week now. I've already changed my password and I still can't get anything to work. I have a different account and it will allow me to log in, but this one will not.
Any ideas?
biggzipp

Since your other account will work, it's probably a problem on the iTunes Store end of things. Contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.
Good luck.

How do I combine 2 iTunes store accounts into one library?

I bought a new iMac and I want to combine my iTunes store account with my wife's. How do I move her whole library onto the new iMac and combine it with my existing library and have everything playable for each of our separate users (and for syncing our iPhones) on this machine? Thanks for your help!

so I end up with just ONE iTunes store account that my wife and I share.
You cannot combine iTunes store accounts. iTunes support cannot do this. You can combine purchases and libraries into a single library.
When you make a purchase, the iTunes account info is embedded into the file and this cannot be changed.
Just quit using one of the accounts and both of you use a single iTunes account.

Changing iTunes Store accounts with Automatic Downloads

I use my Mac Mini at home as my media server/HTPC, and contains my iTunes library. I want to copy all my music to my MacBook Air for work, as my internet at work is too slow for iTunes Match to work effectively. Therefore, I was going to set Automatic Downloads for music on both Macs so that they would stay in sync.
However, I have both an Australian iTunes store account and an old UK one, which I still use to download BBC TV programmes from. According to the Apple KB though:
"Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days."
Does this mean that I can't change the store from AU to UK for 90 days? Or is the Apple ID you use in the store different to the device's Apple ID?

I'm having this problem too (except with from Japan to US)! Did you ever get a solution? I don' want to create a new account because I want to keep all of my purchases.

Can't verify iTunes store account...

Hi guys!
i can't verify my iTunes store account. iTunes tells me that it send an email with a link for account verification...but it doesn't. I've created another account and same issue came. Every time i want to sign in...a msg box appear and says i need to verify my account, then i hit resend..(i tried several emails) and i get no email.
Any one know whats the problem?

Try creating a new account and entering in a credit card number. this worked for me and there is no verification needed.
hope this helps.
-rafael

How come you need an iTunes Store account to get album art?

I have no problem with this, because I do have an account. But on my sister's computer, she can't get album art because she doesn't have an iTunes Store account. Mainly because you need a credit card to set one up, and she's only 10. She just uses iTunes to burn her CD's to play on her iPod, she's only 10, why does she need an account to get album art?

I don't think any of us can definitively answer this one since it is decided by somebody like iTunes marketing. However, Apple is a for-profit corporation. The album artwork download is definitely a service for customers, and maybe a free perk to potential customers. If you have that account you are just one tiny click away from making a purchase and don't even have time to have second thoughts that you might have if you had to enter a credit card number each time. Kind of like a store offering something free inside to get you to walk through the door.
Message was edited by: Limnos

Cannot acces itunes store account or download anything

I am using iTunes 8. I cannot access my itunes store account settings, download anything at all (even if its free). The same problem is on my ipod touch (2.1 FW). What is going on? Do i need to open up a new port for iTunes 8? I have tried restoring my iPod, re-installing iTunes, and restarting my computer with no success. Help!

I have found out that I can sign out successfully by going to store -> sign out. When I sign back in though iTunes just hangs on "Accessing iTunes Store". I cannot create another account either! This is incredibly annoying. What should i do?

ITunes Store account info problem . . .

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