ITunes store advertised Magical Mystery Tour ringtones if I bought the album, so I did. No ringtones are now available or with the album. Is this false advertising?
iTunes store advertised Magical Mystery Tour ringtones if I bought the album, so I did. No ringtones are now available or with the album. Is this false advertising?
Been having the same problems all week. And am got a generic, not-at-all-helpful response from my initial inquiry with support, then absolutely no response to my follow-up requests. There seem to be a fair number of people posting this problem, so not sure why we're being ignored.
Was able to eventually download the episodes manually via the 'purchased' link, but it's about 10 more steps than normal.
Also noticed that itunes isn't recognizing my purchases at all, not just season passes. If I go to a page of a show where I buy episodes individually, it doesn't show which episodes I have previously bought like it used to.
Similar Messages
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I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
Since 2 updates I started getting iTunes could not back up the iPhone 'my IPhone' because a session could not be started with the iPhone. This is happening with my iPad and iPhone. I see hundreds of complains on this issue starting from last year and obviously Apple has no clue how to solve this error. I went through the solutions and spend over an hour deleting backups resetting lockdown, restarting and nothing is working. Are they serious to ask us to disconnect all other USB devices to sync our equipment everyday to solve their problem? iTunes is the worst program I have seen on the market in the past 10 years. It reminds me of DOS programs that could only do one item at a time. You click a command and just wait and wait and wait. Of course they want me to call customer service, wait for x time to talk to tech support and then spend more time. I don't have the time. I spent a lot of money to get an equipment that should work as advertised and not spend further my valuable time. I have reached my limit with Apple and that crap iTunes. I'm calling for a divorce.
[By the way, your spell check doesn't recognize your own products such as iPad, iTunes and iPhone. Such an embarrassing company.]Do you happen to be running any processes that Apple doesn't want you to use? (Jailbroken?)
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Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
i have my iphone set up with itunes on one computer, but i recently bought my own computer. How do I set up my iphone with the new itunes account? It says my phone can only be set up woth one itunes account. How do I remove the previous account?
ThisGal_Drea wrote:
i have my iphone set up with itunes on one computer, but i recently bought my own computer. How do I set up my iphone with the new itunes account?
Do you mean iTunes library?
iTunes account is what you use to make iTunes purcahses.
iTunes library is what is on your computer.
It says my phone can only be set up woth one itunes account. How do I remove the previous account?
No, it tells you it can only be sync'd with one iTunes library.
Simplest way is to copy the entire /Music/iTunes/ folder (thisis the iTunes library) from old computer to new computer. -
I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
Upgraded to os7 and done my updates on the apps as they appear.. Any function to do with the iBook store is not working or visible. The purchase at the end of a sample book doesn't work either. Anyone have a solution?
Upgraded to os7 and done my updates on the apps as they appear.. Any function to do with the iBook store is not working or visible. The purchase at the end of a sample book doesn't work either. Anyone have a solution?
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
After setting up my new 4S, restoring a backup of my old 3GS, I've renamed the old 3GS in iTunes and then I've changed the content, deleting all my important stuff. Now I'm syncing the old one to my PC. Can I then after that safely backup my NEW 4S - which now holds all my company information and stuff - to iCloud without risking to lose it?
Hi Mcchen425,
Welcome to the Support Communities!
As a precaution, I would suggest backing up your iPhone to your computer via iTunes as well as iCloud. Then you can delete one of your two backups. The article below will explain all of your options for deleting data or backups from your iCloud storage.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iCloud: Managing your iCloud storage
http://support.apple.com/kb/ht4847
Cheers,
- Judy -
I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well., and occasionally it skips 5 or 10 seconds altogether, making it impossible to watch. What settings can I change to fix the problem.
Repair your QuickTime.
Control Panel > Programs n Features > highlight QuickTime and click CHANGE then REPAIR. -
Now update ios 6.1 through itunes, but it is not activating
We're sorry, we are unable to continue with your activation at this time.This frequently occurs when the phone has been hacked or jailbroken. Was your phone jailbroken before trying to update? If so you'll have to go elsewhere for assistance because the terms of Use for this forum prohibit discussing support for jailbroken phones.
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Gents
i forgot my IPhone 3gs passcode , i done the restore thru ITune , restore was ok for 6.1, when i start to configure my device , i stuck on the activition step
I can't activing me IPhone 3gs after restore following message showen in iTune :
We're sorry, we are unable to continue with your activation at this time.
I done some internet seach , most of the stuff said use the RedSn0w uploadf following IPSW or something like that :
IPHONE2.1_6.0_10A403_restore.Ipsw
PS. if update the above , every reboot your Iphone device should reboot from same IPSW using computer for upload
your advise please how can i activite my Iphone back
apprecite your help
KnofalHi
i sure my sone done it , how can i resolve this please, is there way to activite it again
Thanks
KNOFAL
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