ITunes Store app for iPad is blank

The problem is only on the ipad and not the ipod.  The iTunes Store app has a blank grey or black screen depending upon the selection (music, movies, tv shows, etc) 

Yes I think you have the solution MelissaA1974.
Here are the steps that I took (thanks to the technical support folks at the Genius Bar at the Rideau Apple store):  Key was re-setting settings(the rest was to force the recognition of the change - the first time reset settings was tried it did not work) so your suggestions on Safari may be right on for future problems of this nature. 
1. Under Settings / General / Reset select Reset All Settings
2. Under iTunes & App Store sign out of your ID
3. Under Wi-Fi disconnect
4. Reconnect W-Fi
5. Sign back in to iTunes
My current Safari privacy and secuirty setting is to block cookies from third parties and advertisers.  I had previously selected Always.  It had not been the problem in the past but with updates, etc.  just might have been the prroblme.

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